# OG&E

> Electric utility account management and outage reporting. (iPhone/iPad app by OG&E.)

- Source: https://appshunter.io/ios/app/og-and-e/id6444779436 (this page in markdown: same URL + `.md`)
- Developer: [OG&E](https://appshunter.io/developer/1656823560)
- Category: Utilities, Business
- Price: Free
- Rating: 4.80/5 from 10,227 App Store ratings · 105 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 40 MB
- Languages: American English
- Released: 2022-12-12
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/og-and-e/id6444779436/reviews.md

## What is OG&E?

- Safely sign in from anywhere. Easily access your account info with Face ID or your fingerprint. You can add multiple accounts and switch between them.
- Manage your myOGEalerts. Receive text, email, phone, or push notifications to stay informed of power outages, payment due dates, and more. 
- Start, stop or transfer your electric service.
- See an estimate of your next bill and track your energy usage. Through Energy Insights, you can view your energy usage and learn where you can make adjustments to see more savings.
- Report and monitor outages, including expected restoration times. View our System Watch outage map or report streetlight outages.
- Pay your bill and manage payment options. Download, print or share your bill. View your current bill and pay with your preferred payment method. Make guest payments.
- Set up a payment arrangement. Enroll in Auto Pay and Paperless Billing.
- Donate to Lend-a-Hand to support your neighbors.

## Key features

- Secure account sign-in with biometrics
- Manage myOGEalerts for notifications
- Start, stop, or transfer service
- View bill estimates and track energy usage
- Report and monitor power outages
- Pay bills and manage payment options
- Set up payment arrangements and Auto Pay

## What do users think of OG&E?

Overall sentiment: negative

**Pros**

- 👍 Easy to use app
- 🚀 Fast and simple payment process

**Cons**

- 🐛 Glitchy and non-working app
- 🤯 Horrible customer service and transition to new system
- 💰 Overcharging and billing issues

**Commonly reported bugs**

- Login issues and app freezes
- Incorrect account balances and payment history

**Most requested features**

- Add credit card payment option
- Improve app functionality to match website
- Provide usage graphs and estimated bills

## Recent user reviews (10 of 105)

All indexed reviews: https://appshunter.io/ios/app/og-and-e/id6444779436/reviews.md

### 1/5 — Horrible Monopoly

*2026-08-22, version 5.4.0*

This company sucks, their app sucks, the ppl that willingly work for them and enjoy their jobs here suck. This company is evil, does not care about their customers at all. They just want to torture people and use their monopoly on the electric grid to suck every penny out of their customers. They make it nearly impossible to pay them, then threaten to shut off your electric when it takes 40+ minutes to get on the phone with a real human to fix the issue. They lie, they cheat and they steal then try to pit the blame on their customers. Ridiculously cruel.

### 1/5 — Threatening letters

*2026-08-11, version 5.4.0*

I paid my balance by phone on Aug 6.  Still isn’t reflect on my balance page.  I have received about 3 letters a week in San Antonio. My address is OKC.  Horrible company. My acct configuration was wrong and when I found out I tried to switch to my other checking but you guys blocked me online.  Way to treat a new customer and way to waste more money on stamps.  Unreal

### 1/5 — Ej

*2026-08-08, version 5.2.0*

The app sucks. I’ve been trying to upgrade my app for a month because it will not let me login without upgrading.

### 1/5 — This is messed up

*2026-08-05, version 5.4.0*

If yall didn’t wait 5 days to take out the money maybe crab wouldn’t decline at the bank. I put money in and push pay, then it takes almost a solid week to take out of my account instead of immediately. I have CPTSD the kiosk is a panic attack for me but you have the worst customer service for any convenience pay options in that you wait to take it out then charge me because of your lack of diligence. At this rate I’m going off grid because this is stupid and I’m done.

### 5/5 — Version update (26

*2026-08-04, version 5.4.0*

Thank you

### 5/5 — Usr friendly

*2026-07-30, version 5.4.0*

Simple is good and easy is better:)

### 5/5 — Extremely Satisfied

*2026-07-28, version 5.3.0*

Once you set up your account completely, it practically runs itself. All notifications are on time and it’s a simple 3 step process to make a payment.

### 1/5 — Bad customer service

*2026-07-27, version 5.3.0*

They don’t care when their app messes up a customers bill, and I try to get help and no one ever answers. Biggest crooks in Oklahoma.

### 1/5 — Why do I need to add card info to download the app when I have credit on my account?

*2026-07-26, version 5.3.0*

It’s not letting me download or update the app without putting in card information. Since when? This is ridiculous. I have credit on my bill. I just wanna check it. Frustrated customer.

### 5/5 — Convenient

*2026-07-17, version 5.3.0*

Fast

## Frequently asked questions about OG&E

### What can I do with the OG&E app?

The app allows you to securely sign in to your account, manage your electric service, view bill estimates, track energy usage with Energy Insights, report and monitor outages, and pay your bill. You can also set up payment arrangements and manage notification preferences.

### How do I pay my bill through the app?

You can pay your bill directly within the app using your preferred payment method. The app allows you to view your current bill, download, print, or share it. You can also make guest payments, set up payment arrangements, and enroll in Auto Pay and Paperless Billing.

### Can I report power outages with this app?

Yes, you can report and monitor power outages through the app. It provides access to the System Watch outage map and allows you to report streetlight outages. You can also view expected restoration times for ongoing outages.

### Is this app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### What kind of notifications can I receive?

You can manage your myOGEalerts to receive text, email, phone, or push notifications. These alerts can inform you about important events such as power outages, payment due dates, and other service-related updates.

## Version history (last 5 releases)

### 5.4.0 — 2026-07-29

Minor enhancements and updates to improve your experience.

### 5.3.0 — 2026-07-10

Minor updates and enhancements to improve your experience.

### 5.2.0 — 2026-06-23

Easily view and manage your program enrollments.

### 5.1.0 — 2026-05-29

Improvements including more details for solar net metering customers.

### 5.0.2 — 2026-04-22

We are constantly improving our apps, and we encourage you to stay up to date for the best performance.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*