# Oh Polly - Clothing & Fashion — user reviews > 173 indexed App Store user reviews of Oh Polly by Oh Polly Ltd, rated 4.80/5 from 21,266 ratings. - Source: https://appshunter.io/ios/app/oh-polly-clothing-and-fashion/id1446565964/reviews - App overview in markdown: https://appshunter.io/ios/app/oh-polly-clothing-and-fashion/id1446565964.md - Rating breakdown: 5★ 2,533 · 4★ 126 · 3★ 55 · 2★ 37 · 1★ 79 ## What do users think of Oh Polly? Overall sentiment: mixed **Pros** - ⭐ Excellent clothing quality - 👍 Easy to use app - 🚀 Fast delivery - 💖 Favorite brand - 🥰 Beautiful and stylish designs **Cons** - 🐛 App glitches and bugs - 🔍 Inaccurate stock information - 🛒 Checkout issues - 🔄 Frequent app crashes and freezes - 🤷‍♀️ Inconsistent sizing **Commonly reported bugs** - Deleted wishlist not recoverable - Discount codes not working as expected - Checkout process unreliable - Slow app performance - Inaccurate stock levels displayed **Most requested features** - Add wishlist functionality - Improve search and filtering options - Provide more language support - Allow login via Google/social accounts - Integrate order tracking and history ## Newest reviews (12 of 173) ### 2/5 — App too powerful? *2026-08-12, version 37.9* Every-time I use the app, my phone overheats and crashes - extremely frustrating, and this doesn’t happen with any other apps ### 2/5 — Lovely clothes, lack of colours. *2026-07-10, version 37.3* I’d buy loads of stuff if the colours suited me. I’m a soft summer though I could pull off a soft autumn, and I’ve only seen one muted toned dress on here I could possibly wear. Clean pastels, whites, blacks and golds look bad on me. It’s really disappointing as I love so many of the styles 🙁 ### 2/5 — Loathsome *2026-06-21, version 37* How is it you can get a bikini bottom in jade green but not get the matching bikini top that the model is wearing ? Bearing in mind it’s actually a set? If an object of clothing is matching - say a shirt or bra , with the bottoms the model wears, it should appear immediately on the suggested when you scroll down the page , it’s so bothersome having to go back to the search bar trying to find an item you want to match the outfit , and then finding on top of that faff that is isn’t even a thing you sell? What’s going on? For a sophisticated looking site it’s got a lot of annoying things on it, not very supportive of the customer. You can’t save clothes to your wish list on their website (logged in on your account) and think it’ll be in the app later - how is this not noticed ? ### 4/5 — Love Oh Polly, but the app needs work *2026-06-13, version 36.8* I love Oh Polly - their clothes are beautiful and great quality. However, I’m not sure if this is just my phone but every time I use the app, my phone starts to overheat and the app starts to bug. This doesn’t happen with any other app, just Oh Polly. If there’s anything that can be done to fix this, it would make the shopping experience much better as I find I can’t stay too long on the app. ### 4/5 — Application très lente ! *2025-08-02* Bonjour, L’application est très très lente et bug beaucoup surtout quand on descend beaucoup dans une catégorie. —> peut être que mettre une réinitialisation du cache au bout d’un certain nombre de robes passées sur la page permettrait d’améliorer les performances de l’application. Ça devient un enfer au bout d’un moment et cela ne donne pas envie de descendre davantage pour voir toutes les robes restantes. La mise à jour n’a rien changé au problème. ### 3/5 — Cómo se pide para que llegue a España? *2024-12-01, version 31* No se como cambiar a euro y que me puedan traer aquí ### 4/5 — Great clothes but app is still broken despite multiple updates *2024-11-20, version 29.3* My wishlist is still broken ! Deleted , updated , still broken ! Also you need to fix your marketing emails , sends emails of offers on app or site but when you try to shop the offer it reverts always to full price . You needs clear T&C for your offers ### 2/5 — I can’t save anything *2024-11-19, version 29.3* Absolutely love the brand however the app needs fixing. Since u got the app I can’t save anything to a wishlist at all, I’d probably buy from here a lot more if I could save things I like to a wishlist but it doesn’t work on the app ### 3/5 — Bugs and bad UX *2024-11-05, version 27.9* Not so great UX, went to checkout, wanted to cancel the payment and use another card, app had a bug, had to close, when opened the cart was empty! Wasted effort. When searching and scrolling down, there’s no way try another search unless you scroll back all the way up!! ### 3/5 — Pls fix *2024-10-29, version 27.9* Cute clothes but it wont let me create a Wishlist it just keeps loading, thats the only problem i have. ### 3/5 — ok *2024-10-17* good quality but takes too much time to arrive it’s been more than 3-8 business days. ### 3/5 — Student Discount *2024-09-20, version 27.7* 15% of £330 is not £4.20, not happy with the discount. ## Most critical reviews (10 lowest-rated) ### 1/5 — App mit Funktionstörung *2026-04-25* Die App lässt mein iPhone 12 ständig abstürzen, sobald ich sie installiert habe. Sie ist daher für mich nicht von Nutzen. Des Weiteren hängt auch die App, wenn sie sich mal öffnen lässt stark. Ich habe das über mehrere Male im Laufe eines Jahres feststellen müssen. Ich hoffe, dass die Störung - wenn ein allgemeines Problem zugrunde liegt -behoben wird. In dem Zustand kann ich sie aber nicht empfehlen. ### 1/5 — App crashed *2025-07-23* App does not work well . Kick you out .for pre order options you don’t receive any email just ask you to click on sth and then show your bag is empty. I tried to pay through website there is only one option to pay to add card number no other option shows up like PayPal or apple pay !!!! ### 1/5 — Fix the app *2025-01-23, version 31.3* It keeps randomly refreshing when I am halfway down the page so I have to scroll down again👎 ### 1/5 — The app doesn’t work *2025-01-04, version 31.2* I really love Oh Polly’s products, but the app is seriously disappointing. There are constant issues with signing in, updating delivery addresses, and overall functionality. It’s incredibly frustrating and makes me question whether I should keep shopping here. If you want customers to enjoy their experience, please focus on fixing these technical problems and improving the app’s usability. ### 1/5 — Fix my wish list! *2024-12-10, version 31* Deleted my wish list and won’t let me create a new one. ### 1/5 — 😕 *2024-12-04, version 31* Love the brand but there are always issues with the app and recently it’s overheating my phone when opened and on top of that it lags and freezes. I know it’s the app overheating the phone as it cools down as soon as I leave it ### 1/5 — Needs fixing *2024-11-24, version 31* My wishlist is still gone! Cannot save anything to a new list which is the whole point of having the app :( This is my favourite store please fix this 🙏🏽 ### 1/5 — App is terrible *2024-11-10, version 27.9* Wouldn’t even allow me to log in to my account, tried everything under the sun, making a new one, reset password etc nothing. Just stick to the website ### 1/5 — WISH LIST DOESN’T WORK!! *2024-08-30, version 27.5* I used to use buy from oh Polly religiously! I loved looking, placing things into my wish list and then buying it after having a think and comparing to similar items all in one place .. now the wish list doesn’t work? Meaning I cannot track what I’ve seen and loved therefore I no longer buy anything. Please get this fixed.. ### 1/5 — Not received my order ! *2024-08-24, version 27.3* I placed an order on the 9th of August still with no joy of this arriving !! All I keep getting is it is out for delivery this company says it’s UK based but the tracking I received weeks ago was from china ! I want my money back but again no one to respond to my email ! If it does ever arrive my worry would be what quality of garments will I be receiving! Definitely not Uk based ! Anyone who can help with this company would be gratefully appreciated ## Most praised reviews (10 highest-rated) ### 5/5 — Dresses *2024-12-27* Their dresses in general either formal for holidays or vacation or for everyday are just phenomenal beautiful and out of this world. Theyre addicting to shop. ### 5/5 — Jolene *2024-12-11, version 31* Love this app so easy to use and every outfit is on point😍🥰 ### 5/5 — Review from a first time buyer *2024-11-29, version 31* This is my first time buying from here and the app was sooo easy to access, I look forward to getting my orders and loving them ❤️ ### 5/5 — 🫶🏻🥰 *2024-11-26* Ich liebe die Kleider von oh Polly ❤️ passen wie angegossen und die Qualität ist perfekt 👌 ### 5/5 — Great clothes *2024-11-25* he always buys them ### 5/5 — My favorite brand *2024-11-25, version 31* I like everything the o my topic sometimes is not available some items from Bo and tee but you can find in the app on Bo and tee, that’s a shame because I would like to accumulate mi points here for awards ### 5/5 — Mi primera vez *2024-11-07, version 27.9* Estoy emocionada ### 5/5 — Dress are gorgeous *2024-10-04* Service and everything works perfectly good ### 5/5 — Love oh polly *2024-09-24, version 27.7* Oh Polly never disappoints, always has exactly what I’m looking for! ### 5/5 — Organized *2024-09-21, version 27.7* I love the fact that you can shop with easy and so much details to an outfit, is in every category. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*