eSim
Very good network
Exceptional support by Ella!
I purchased the eSIM from Ohayu via online in South Korea but I couldn’t use it immediately. By the way I’m from San Francisco. So I contacted the support. Make it short, it was not the eSIM but my phone setting had some issues! Ella helped me with clear step by step instructions. I am not good at any of those setting and don’t know anything so I took time to follow the steps. But she was very patient and very knowledgeable! She waited for me for each step and we finally made it work! Took a great amount of time because I was slow. Started feeling a bit discouraged but she was polite and very responsive. Thank you Ella! Thanks to her, now I can enjoy BTS world tour!!!
Ella, you made this trip more special!!! Thank you!!!
Ella, you made this trip more special!!! Thank you!!!
Show more
esim & service
I had a small problem getting it to activate when I first bought it, emailed with their team and fixed it in under 5 minutes!! They responded so quickly and were so so helpful! Shoutout to Elliot especially!
Esim Activation
I was having issues activating the eSIM and was frustrated that I was only getting the automated response. Then a human responded to my email and asked for screen shots of my phone settings. They fixed it quick🙏 thanks Elliot.
Excellent customer service
Ophelia helped me get connected after many difficulties
