# ohcuGO — user reviews > 27 indexed App Store user reviews of ohcuGO by Old Hickory Credit Union, rated 4.80/5 from 2,576 ratings. - Source: https://appshunter.io/ios/app/ohcugo/id1510413679/reviews - App overview in markdown: https://appshunter.io/ios/app/ohcugo/id1510413679.md - Rating breakdown: 5★ 2,324 · 4★ 154 · 3★ 40 · 2★ 6 · 1★ 52 ## What do users think of ohcuGO? Overall sentiment: positive **Pros** - 👍 Impeccable customer service - 🚀 Easy to use and understand - 💡 Convenient to check balances **Cons** - 🐛 Requires latest iOS version, leaving older devices unable to use - 🐛 Login credentials wiped after update - 🐛 Balance updates delayed for several days **Commonly reported bugs** - Endless cycle of reset link emails - Manage payments feature no longer working **Most requested features** - Reduce frequency of Touch ID authentication - Improve payment management functionality ## Newest reviews (9 of 27) ### 5/5 — Credit acct holder *2024-06-11, version 3.12.0* I love my bank, everyone is kind and very helpful ### 5/5 — Credit acct holder *2022-11-15, version 2.47.1* I love my bank, everyone is kind and very helpful ### 5/5 — Another Great OHCUGO feature *2022-01-29, version 2.37.0* My balance’s always at my finger tips..!!! I like it..!! ### 5/5 — Great service *2021-05-02, version 2.29.0* Very convenient and easy to use ### 5/5 — Excelente *2021-03-19, version 2.28.0* El banco de mi familia ### 5/5 — Bad to glad! *2021-01-05, version 2.25.0* This app and the website needed much improvement and you have delivered! Great job y’all! ### 5/5 — Great update *2020-09-09, version 2.19.2* The new app is eons ahead of many other large bank’s apps. ### 5/5 — Excellent Update! *2020-09-04, version 2.19.2* Really enjoy the new app! So easy to do the banking and check my balances and transaction. Way to go Old Hickory Credit Union! If you are a member this is a must! ### 5/5 — More info at a glance! *2020-08-27, version 2.19.2* I LOVE the new layout! So much easier to see more info at a glance! And i love that we can see the total for all accounts or info on each seperate account right on the homepage! Great app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Update will not download *2026-06-02, version 3.28.0* Update will not download and you cannot use the previous version. All of the advantages of being able to log in daily are gone instantly without a fix easily accessible. ### 1/5 — Account holder *2026-03-27, version 3.32.0* Need better ways to pay payments instead of charging 5.95 just to make a payment that is ridiculous to charge your members, so make it easier to make payments on your website ### 1/5 — Wish I could use it as well!! *2025-12-09, version 3.17.0* Have older phone and I no longer can use the app which is real inconvenience to the ones that use app daily ### 1/5 — Can’t use anymore *2025-10-30, version 3.17.0* Requires 17 IOS now and my iPhone 8 will only update to 16.72. Why companies do this I don’t understand. Oh well, will be using the atm info to check stuff now. ### 1/5 — Update broke app *2025-02-19, version 3.19.1* Since the latest update, it wiped my login credentials. I go to sign in and it says i need to update my password. Now its a never ending cycle of reset link emails that return me to login screen. Pointless app now. ### 1/5 — Wish I could use it! *2024-04-15, version 3.5.0* Used to do practically all my banking from this app, until the most recent update. Now the app requires iOS 16, which is unavailable on my older iPhone. Older versions of the app have been made unusable, as they just give me an error message telling me I have to download the newest version, which I obviously can’t do without first downloading iOS 16… which I can’t do without buying a whole new phone, I guess. Really disappointing. Please make the newest version available on iOS 15, or even just disable the outdated version error message! ### 1/5 — Manage payments *2023-02-15, version 2.48.0* Manage payments does not work any more. I’ve used many different servers and because of this I constantly have trouble with large payments. I keep having to do increases I already requested. ### 4/5 — Four star quick review *2025-07-04, version 3.24.0* Easy to use, pretty easy to understand. ### 5/5 — Great app! *2026-07-21, version 3.36.0* I really enjoy this app! It makes it really eas to bank. I almost never have to go to the bank unless I need cash. You can do just about everything with the click of a button! ### 5/5 — Banking made easy *2026-06-11, version 3.28.0* I have been banking with ohcu for many years. I have moved to Georgia and have not found a credit union better than ohcu. They make banking easy, and I have no reason to change. ## Most praised reviews (8 highest-rated) ### 5/5 — Transfers *2026-06-08, version 3.34.1* I really like being able to transfer funds from and to external accounts but wish, really need for the transfer to happen faster at times. ### 5/5 — Great website *2026-06-06, version 3.34.1* This is such a convenient feature. It took about 10 seconds for me to look at my gas bill and then pay on the OHCU website!! ### 5/5 — Amazing bank *2026-06-01, version 3.34.1* Love the bank and our local ladies though. ### 5/5 — Banking made easy *2026-05-16* I have been banking with ohcu for many years. I have moved to Georgia and have not found a credit union better than ohcu. They make banking easy, and I have no reason to change. ### 5/5 — Deposit *2026-01-04, version 3.30.0* I’m glad that ohcu has direct deposit from home ### 5/5 — Helpful *2025-12-30, version 3.30.0* I appreciate OHCU. I been doing business with them a while. They will try to help a person. Their customer service is impeccable! ### 5/5 — Only one wish *2025-06-21, version 3.24.0* Having to use Touch ID every time I want the app. Otherwise, it’s fine ### 5/5 — Very slow to update balance. *2024-06-29, version 3.13.1* If you use the app also keep a checkbook ledger because it doesn't update when you make a purchase for several days. I don't know if it's dated tech or by design to encourage overdrafts. Just be advised. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*