# O.Henry's Coffee — user reviews > 31 indexed App Store user reviews of O.Henry's Coffee by Craver Solutions Inc., rated 4.90/5 from 559 ratings. - Source: https://appshunter.io/ios/app/ohenrys-coffee/id1628421467/reviews - App overview in markdown: https://appshunter.io/ios/app/ohenrys-coffee/id1628421467.md - Rating breakdown: 5★ 504 · 4★ 38 · 3★ 14 · 2★ 2 · 1★ 1 ## What do users think of O.Henry's Coffee? Overall sentiment: positive **Pros** - ☕ Exceptional coffee quality - 🚀 Fast and convenient ordering - 👥 Friendly and attentive staff - ⏱️ Accurate order timing - 😊 Delightful customer service experiences - 🎯 Simple and easy-to-use app interface - 🏆 Consistent product quality - 🎁 Rewards program functionality **Cons** - 🐛 Inventory not regularly updated in app - 🐛 App performance issues and slow loading - 🐛 Multiple payment confirmation steps required - 🐛 Keyboard blocking registration button - 📱 Limited customization options for drinks - ❌ Inaccurate stock information for items - 🔄 Payment method not saved between orders - 📍 Location-specific order accuracy issues **Commonly reported bugs** - Registration keyboard blocks submit button - App requires hitting 'pay now' multiple times - Payment method selection resets each order - Slow app loading and performance glitches - Pickup orders incorrect at specific locations - Inventory items continuously show as out of stock - Seasonal drinks not updating in app **Most requested features** - Seasonal drinks menu updates in app - Order history including in-store purchases - Cold brew customization options - Dietary restriction information (caffeine, dairy, gluten) - Flavor customization for non-specialty drinks - Real-time inventory synchronization ## Newest reviews (10 of 31) ### 4/5 — Great app, could use a little more info *2023-12-20, version 7.002.301* For people like me, with dietary restrictions, wouldn’t mind the app having a little more information on the menu items, like caffeine content of the different coffees and teas, and dairy and gluten acknowledgments, simple stuff like that. ### 5/5 — Love O.Henry's!!! *2023-06-24, version 5.004.0002* Just recently moved to birmingham and I have been going to the one in highland on my way to work and ithe coffee is always amazing and everybody is super nice! :) ### 5/5 — Excellent App, Even better coffee *2023-06-22, version 5.004.0002* The app works great and allows you to order ahead and pick up - no issues there at all. More importantly- O’Henry’s coffee is the best on the planet. This app allows you to get that coffee faster. Win/Win. ### 5/5 — Can I add more than 5 ⭐️’s ???? *2023-06-16, version 5.004.0002* The coffee literally the best!! Love the staff. I can’t say enough good things about how much I love this place! ### 5/5 — Best Spot in Bham *2023-06-03, version 5.004.0002* No matter the location, O.Henry’s is always on top of it! They have great coffee, a great environment, and great customer service. I highly recommend visiting! ### 5/5 — Amazing convenience! *2023-04-12, version 5.004.0002* Having the app has been a game changer for me! As if I needed another reason to love O'Henrys👍 It is wonderful! ### 5/5 — Fast and easy *2023-04-04, version 5.004.0002* Love how simple this app is making my coffee experience super quick and effective. No more Starbucks thank God Ohenrys is also the best coffee in town and love going and visiting now I just skip the line and grab my coffee and I’ve done. Definitely check out this place. ### 5/5 — Jeffrey beall *2023-04-03, version 5.004.0002* Always friendly staff even when it’s busy. ### 4/5 — Coffee *2023-02-22, version 5.004.0002* Easy to use but needs selections to add flavoring to coffee if not a specialty drink. ### 5/5 — Not bad at all! *2023-01-30, version 5.004.0002* Love the look of the new app, ease of ordering, and finallyyy the new rewards program! ## Most critical reviews (10 lowest-rated) ### 1/5 — App Registration Broken *2024-06-17, version 7.014.0001* You can’t register in the app as the keyboard blocks you hitting the register button. ### 2/5 — Needs maintenance *2024-01-28, version 7.002.301* There are so many items that are never updated back into the app, and they continuously say out of stock. Because of this, I end up calling my order in which further frustrates the employees because they are busy and then have to take a phone order. I am told by them to order through the app, and I am happy to, but it doesn’t seem like the app accurately represents what is available in the store ### 3/5 — Pickup *2026-04-15, version 7.222.0001* I placed an order for pick up. There should be an option for as soon as possible. ### 3/5 — Feature Request *2025-11-06, version 7.208.0001* It would seem order history could include in store purchases since reward points are maintained in both mobile app and store app. ### 3/5 — needs work *2025-03-29, version 7.202.0001* Inventory isn’t regularly updated - especially pastries ### 3/5 — Too many “pay now’s” *2024-06-24, version 7.014.0001* The app requires me to hit pay now 4 times before finalizing my purchase. It also requires me to continuously re-choose my payment method instead of using the same one as last time. ### 3/5 — Great store, app issues! *2023-03-23, version 5.004.0002* Not sure the problem, but every single pickup order I have placed with the trace crossing location has been wrong. Never have this issue when staying in store! I also place mobile orders for patchwork farm pickups and no issues. ### 3/5 — Not user friendly *2023-03-18, version 5.004.0002* The app has some glitches and is very slow to load. It’s not as user friendly as other coffee stores apps. ### 4/5 — Convenient *2026-03-08, version 7.222.0001* App is convenient when on the way to work. I wish the seasonal drinks would update because I do have to call to order when I want one in advance. ### 4/5 — Cold bree *2024-09-06, version 7.102.0001* Needs options to customize cold brew ## Most praised reviews (10 highest-rated) ### 5/5 — Conecuh biscuit!! *2026-08-03, version 7.222.0001* The biscuit is delicious!!! ### 5/5 — Neighborhood Coffee Spot *2026-07-10, version 7.222.0001* This is my go to for coffee in Birmingham. They are locally owned and operated. The staff is warm and friendly and the coffee’s roasted in house. They are always changing up to menu to keep things fresh. ### 5/5 — This Review Was Sponsored by Caffeine *2026-06-02, version 7.222.0001* I’m pretty sure O.Henry’s has me on some kind of subscription plan they forgot to tell me about. I go in for an iced caramel macchiato, and next thing I know I’m back again the next day. ### 5/5 — O’Henry’s for the W! *2026-05-31, version 7.222.0001* O’Henrys has been my favorite coffee place in town since I moved to Bham. Their roasting process leads to a delicious coffee! I love buying their beans for home and the way they mix drinks you get a great blend of the flavor of the beans without being overpowered by flavoring many other places. ### 5/5 — Awesome *2025-11-18, version 7.208.0001* I’ve been a fan for over 5 years. They’ve never missed a beat in service nor product quality. ### 5/5 — They do it right *2025-10-01, version 7.208.0001* Order is consistently right on time and perfectly made. ### 5/5 — Phenomenal!!! *2025-08-04, version 7.208.0001* My order is always done in the time frame they project and always tastes amazing. Since ordering here I forgot Starbucks existed! ### 5/5 — Golden customer service *2024-09-22, version 7.102.0001* I went in to get a coffee when I saw one of the baristas do a little dance, i laughed and complimented her dance and then she did it again while handing me my order just making the experience that much more delightful! ### 5/5 — Best coffee shop in town! Cozy and great people! *2024-09-10, version 7.102.0001* Best coffee shop in town! Cozy and great people! ### 5/5 — Customer service *2024-01-03, version 7.002.301* Not sure the managers name but I’ve been wanting to leave this review for a while. That guy, he is top notch baby! Couldn’t ask for a better GM. I hope ohenrys knows what a gem they have. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*