# OhentPay - A Global Money App — user reviews > 249 indexed App Store user reviews of OhentPay by OhentPay, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/ohentpay-a-global-money-app/id1457423786/reviews - App overview in markdown: https://appshunter.io/ios/app/ohentpay-a-global-money-app/id1457423786.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of OhentPay? Overall sentiment: mixed **Pros** - 🚀 Fast and reliable transfers - 💰 Competitive exchange rates - 👍 User-friendly app design - ⚡ Quick transaction processing - 🔒 Secure payment platform - 📤 Seamless money sending experience - 🤝 Excellent customer service **Cons** - 🕰️ Delayed or slow transactions - 🔒 Overly strict verification requirements - 💰 High service fees and charges - 🚫 Accounts being restricted or closed without explanation - 🤖 Unresponsive or unhelpful customer support - 💸 Funds being held or withheld for extended periods **Commonly reported bugs** - App crashes or freezes during use - Inconsistent exchange rate display - Transaction history not updating properly - Verification process causing unnecessary delays **Most requested features** - Expand supported countries and currencies - Provide real-time transaction tracking - Offer more flexible transfer limits - Improve in-app notification system - Introduce multi-currency wallet feature ## Newest reviews (12 of 249) ### 5/5 — Great service *2026-03-19, version 2.5.1* Excellent. ### 5/5 — Good *2026-03-18, version 2.5.1* Fast response from customer service. Thanks Precious ### 5/5 — Review *2026-02-18, version 2.5.1* This app is amazing. I can’t believe it took me this long to find it. ### 5/5 — Used them for 3 years *2026-02-15, version 2.5.1* Okay I was skeptical at first but to be sincere it has been a great ride with them. At the beginning the transactions were slow but they improved drastically with time. Things got faster, payments got made early and processed early. Recently, my payment was delayed and left to process for a couple of days, they got documents and after 4 days everything was good and it’s always been smooth. I believe if you do things right, you would have no reason to worry. ### 5/5 — Customer service *2026-02-14, version 2.5.1* Customer service actually helped me when I had questions about verification. Can't remember the last time I got quick responses from a financial app lol ### 4/5 — my review *2026-02-12, version 2.5.1* Honestly didn't expect much but this app surprised me. Sent £200 to my mum in Accra, got there in under 2 hours. She's happy, I'm happy! ### 4/5 — Nice *2026-02-10, version 2.5.1* I was trying to send cash to my siblings in Nigeria, but my main platform locked my account for review. This really helped me out, it was a lifesaver! ### 5/5 — Review *2026-02-09, version 2.5.1* “I've been using their free currency converter on their site for about a year, and I just tried the app recently and it's pretty good.” ### 5/5 — Beautiful app *2026-02-08, version 2.5.1* The customer support are amazing and are so quick with response as well as supportive w app ### 5/5 — Quality customer service *2026-02-08, version 2.5.1* Customer service actually helped me when I had questions about verification. Can't remember the last time I got quick responses from a financial app lol ### 5/5 — The app *2026-02-08, version 2.5.1* I did some research before using the app. ### 5/5 — Fatai *2026-02-07, version 2.5.1* My cousin recommended and I’m glad she did. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless App *2026-08-24* I beg you in the name of whatever you believe in don’t use this app you will lose your hard earned money. A word is enough for a wise man. Its gonna take them forever to respond to your question and you won’t get the answer to your question **Developer response:** Hi Opbu1, We understand your concerns and would like to address them. At OhentPay, we take your funds' security seriously. In line with our Terms and Conditions and regulatory obligations, transactions may be subject to review or verification, which can sometimes require additional information and processing time. For support, our team is always available to assist with enquiries and provide the necessary information for each case. Where further review is required, additional time may be needed to provide an appropriate response. Please email support@ohentpay.com with details of the issues with your transaction, and we will review and assist accordingly. Thank you.💙 ### 1/5 — Convention *2026-07-17, version 2.5.5* The platform states it takes 15mins to 2hours maximum but of recent all my transactions took a minimum of four days to complete. It is not appealing ### 1/5 — Useless app *2026-06-14, version 2.5.4* Please stay away from this guys be warned ### 1/5 — Unprofessional *2026-06-11, version 2.5.4* Very unserious crop of amateurs with no respect for the rules and regulations binding them as a fintech by the FCA. High disregard for the law. Similar to GuavaPay. Run before they bolt with your savings ### 1/5 — Avoid at all cost *2026-05-13, version 2.5.2* I have used ohent in the past and they were fairly decent, poor customer service and lack of communication. First I couldn’t find my account and then went to customer service and they requested for a bill which I provided and they hold me I can go ahead and find my account to make transfers. I wasn’t told that upon funding my account that I would have to provide evidence for the funds. It was not until I funded my account and immediately my money was held until I provide proof of fund. I provided my bank statements and I was told I have to provide a statement showing my transfer which is impossible as bank statements are generated on specific days of the month. Which means I have to go back to my bank to request interim statement which would further delay the entire process. I have asked that my money be returned back to me and they have totally ignore my request saying I must provide bank statements . Which I have already provided and a screenshot of the transaction showing my account number and name. And also the daily transaction limit is 1 million naira with a fee of 1.99£ pounds which is a sick joke. This is the most useless service I have ever experienced. Absolute waste of time ### 1/5 — Transfers delay *2026-03-31, version 2.5.1* I had a very disappointing experience using this app. A transfer I made was significantly delayed without any clear explanation. This caused inconvenience and concern about where my money was. Customer support was either slow or unhelpful. I expected a much more reliable service. Please improve transfer speed and communication. ### 1/5 — Red flag *2026-02-25, version 2.5.1* This has to one of the most unserious Money transfer app. I believe this is a front for a criminal outfit. Service is outright frustrating practically bordering on fraud. There’s nothing advertised that is true. They are lairs and time wasters. It could literally take them a lifetime to send money which should normally be done in minutes. I strongly suggest that this app should be take down and subject to FCA investigation. The AppStore should also investigate and shut this fraudulent business app down. ### 1/5 — I regret *2026-02-17, version 2.5.1* Scammer..this has been my worst nightmare..how will you a financial service turn out to be the once scamming people of there money ..during a compliance process. I was asked to provide another person's personal identification documents — information that does not belong to me and over which I have no legal authority or relationship. But just for them to give me access to my money but after what took like for ever..you blocked the account with over 420pounds in it.got an email I will be receiving my money on the account in 8-11weeks It’s over 3months and 3weeks now and I still having received my money ### 1/5 — Very useless and time delaying app *2026-02-05, version 2.5.1* Unless you want your transaction to take ages then use this app. But I won’t even recommend you downloading it talk more of patronizing it. ### 1/5 — Mayors *2026-02-02, version 2.5.1* Garbage ## Most praised reviews (10 highest-rated) ### 5/5 — Fast and efficient *2026-07-14, version 2.5.5* Customer service is swift and efficient even on a weekend and credit is also fast plus this is the first time am giving any type of review online so believe me when i say its a perfect app ### 5/5 — Efficient *2026-06-27, version 2.5.5* Very easy and efficient process and the recipient gets the money quickly ### 5/5 — Great support *2026-06-01, version 2.5.3* I had an issue with navigating some aspects of the app. The online support personnel was prompt, knowledgeable and really helpful. I was expecting a delay in response but the entire problem was resolved in less than 3 minutes. Very impressed. ### 5/5 — Great Customer service *2026-05-02, version 2.5.1* They have wonderful and helpful staffs. Been using this app for 4years now. ### 5/5 — Fantastic services *2026-04-21, version 2.5.1* Unbelievable improvement in transaction. Keep it up. ### 5/5 — Good app *2026-04-05, version 2.5.1* i dont write reviews but this app actually earned it. fast transfers, good rates ### 5/5 — Review *2026-04-04, version 2.5.1* “rates are really good compared to what i was getting from other apps. Tech nerd here, and the UI looks good as well lol” ### 5/5 — Review *2026-04-04, version 2.5.1* Using this app was such a nice experience, wish other app could replicate ### 5/5 — 5 stars, great app *2026-04-03, version 2.5.1* Sent £150 to my mum, she got it same day. Happy with that. ### 5/5 — Good app *2026-04-03, version 2.5.1* been using this for like 3 months now, no complaints --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*