# Ohio Betfred Sportsbook — user reviews > 63 indexed App Store user reviews of Ohio Betfred Sportsbook by Betfred USA Sports, LLC, rated 4.30/5 from 170 ratings. - Source: https://appshunter.io/ios/app/ohio-betfred-sportsbook/id1639953420/reviews - App overview in markdown: https://appshunter.io/ios/app/ohio-betfred-sportsbook/id1639953420.md - Rating breakdown: 5★ 134 · 4★ 10 · 3★ 0 · 2★ 3 · 1★ 23 ## What do users think of Ohio Betfred Sportsbook? Overall sentiment: positive **Pros** - 🚀 Exceptional customer service responsiveness - 👍 User-friendly and intuitive interface - 💰 Generous promotions and bonus programs - 🎯 Easy registration and account setup - 📱 Clean and well-organized app design - 💬 Multiple customer support channels (chat, text, email) - ⚡ Quick deposit and withdrawal process - 🏆 Reliable payout of promotional bonuses - 📊 Diverse betting options across major sports - 🎁 Competitive odds and betting lines **Cons** - ⚠️ Disputed bet settlements and payout issues - 📋 Different game lines than competitor books - ❌ Limited player prop betting format (intervals only) **Commonly reported bugs** - Incorrect bet settlement outcomes - Disputed win/loss determinations on wagers **Most requested features** - Standard over/under betting options for player props - Alignment of game lines with industry standards ## Newest reviews (16 of 63) ### 5/5 — Awesome customer support! *2023-02-11, version 1.1* The team at BetFred does an awesome job with sports betting, and the customer service is second to none! Great sports betting app! ### 5/5 — Great app! *2023-02-05, version 1.1* Great app with even better customer service! Good promotions and easy to use! ### 5/5 — Solid *2023-01-30, version 1.1* Some of the best promos. The app is very clean looking and easy to navigate. ### 5/5 — BetFred Review *2023-01-28, version 1.1* I’ve only been using the app for an hour. So far I can tell it is very user friendly for player parlays. The customer service team was very quick and helpful upon asking about the sign up promotion **Developer response:** We're always working hard to improve the app. Thanks for your download and feedback. ### 5/5 — Great app! *2023-01-26, version 1.1* This app is really awesome in the wagers and odds are great as well. They have amazing customer service. I highly recommend if you’re in Ohio to use this app.! ### 5/5 — Responsive Team *2023-01-26, version 1.1* The Betfred Team is responsive and the app is pretty easy to navigate. ### 5/5 — Great app *2023-01-22, version 1.1* Works great. Good bonuses. Had an issue with login and support responded within minutes. ### 5/5 — Easy to use and great customer service *2023-01-18, version 1.1* Downloaded to be able to use at an event. Great interface and when I need help, got assistance within minutes. My problem was resolved without issue. Highly recommend ### 5/5 — Awesome Customer Service!! *2023-01-08, version 1.1* Made contact with a rep via texting at 11pm & i received an immediate response. Helped me out greatly. I also called customer care & spoke with Sam & she was incredibly helpful! It's great to know they are here to quickly answer any questions even so late! Both reps were awesome to work with! Would highly recommend Betfred!! Who Dey!! ### 5/5 — Amazing book! *2023-01-06, version 1.1* This app has been very good! Easy to use app. Customer support was great. The sign up bonus was very plentiful. They did a great job with going live in Ohio. I would definitely recommend this app to everyone interested in sports betting. Live sports around the clock! ### 5/5 — The Only Ohio Option! *2023-01-06, version 1.1* Sign up & depositing was a breeze, interface is awesome. Can’t wait to start using! ### 5/5 — Awesome Sportsbook *2023-01-03, version 1.1* BetFred has some awesome features and promos as a sportsbook. I really enjoy using it and making my plays on their platform. Would highly, highly recommend friends to use it. They have amazing customer service as well. ### 5/5 — Incredible customer service *2023-01-02, version 1.1* Ohios betting just went live and a friend told me about betfred so I gave it a shot and I love it. The user interface, amount of options and variations of bets we can make and superior customer service has absolutely wowed me. Highly recommend it! ### 5/5 — Great App *2023-01-01, version 1.1* I love the layout and design. It’s easy to look at and easy to use. Put my first parlay in with ease. ### 5/5 — Easy to use! *2023-01-01, version 1.1* I’m excited to use this app in Ohio now. Promotions are excellent and the customer service has been excellent thus far! ### 5/5 — Bet Now with Betfred! *2023-01-01, version 1.1* Great app! With so many options out there, it’s nice to find such a user-friendly option with great perks and bonuses that don’t make you jump through hoops to get them. A sportsbook that really cares about the users and the user experience! ## Most critical reviews (10 lowest-rated) ### 1/5 — Blind as can be *2023-08-20* My fam put 150 on Weili to win first round, she won. Betfred said we lost. Should have won over $500. Then placed 100 on Weili to win on 100 bet in the fourth, which she did, but Betfred said we lost. $2000 of winnings Betfred “lost”. This book is a joke. Save your money, even if you think you won, you still lose. Go to a more professional outfit like FanDuel or draftkings. At least they have a contact link. This book is a joke. Still waiting on my $2k. I’ll update if I get it, until then, stay away. ### 4/5 — Appreciation Review Mark S *2023-09-22* I am extremely satisfied with how organized and straight forward Fred Bets is designed. They are an amazing organization and just hooked us up with amazing blessings (Bengals Tickets!!) and I couldn’t be any more thankful! You guys are absolutely amazing!! Highly recommend FredBets to any and ever person out there. Good luck!! ### 4/5 — Great Sportsbook!! But…! *2023-04-30* So far I’ve loved using Betfred, easy deposit and withdrawal and decent odds. Customer service has been anazing in helping the few kinks I had! Only reason I left 4 stars is, their game lines are different than other books. There is no O/U you basically just bet on certain intervals of a players stats (Assists,points,rebounds) Nothing bad! Just not like most books in that aspect! **Developer response:** Thank you for the review! We appreciate the feedback as well. Our player probs are designed as such to give you as many options as possible. You should try out our Parlay+ feature, where you can build same game parlays using player probs! Let us know if you have any questions, we will help you any way we can. ### 4/5 — Great customer service *2023-03-14* I’m new to this site, and had a couple questions during initial set-up and using bets/promos. In each instance a Rep replied to my email and answered my questions within an hour, which was great compared to other sites I’ve dealt with. **Developer response:** Thank you for your review! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us. ### 4/5 — Great Interface! *2022-12-31, version 1.1* So far I love Betfreds consumer friendly interface and seamless ease in getting my account set up and deposited! ### 5/5 — Great customer service! *2024-02-22* Out of all the books I have tried, BetFred is one of the easiest and quickest books to get ahold of a person and get answers. Every time I need help they are prompt with their answers and get me situated quite quickly. Love it and wish every place had this level of customer service! **Developer response:** Thank you for the kind word! Please do not hesitate to tell your friends! ### 5/5 — Good Sportsbook *2023-05-19* The app has a good parlay system and when I needed help they had a texting option available and I was helped almost immediately no waiting 24hrs like most company nor have I seen that option for customer service on other apps ### 5/5 — Excellent customer service *2023-04-12* A very solid app and even better customer service. Had an issue with promos and when I went to customer service Aryeh handled it right away. Best customer service Ive experienced with a Sportsbook! **Developer response:** We love to hear it! Thank you! ### 5/5 — My go-to betting app! *2023-03-27* While there are many options for sports betting in Ohio, Betfred is by far my favorite app. User-friendly interface, great odds and even better customer service. The signup bonus was an enticing starting point and the promos keep me coming back day after day. **Developer response:** Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at support.oh@betfred.com if you have any questions. ### 5/5 — Excellent and fast responses *2023-03-19* Betfred responded all my questions very fast and clear. Its customer service personnel totally willing to help and even provided me with the best and fastest solution. Jake made the interaction easy and reliable. THUMBS UP **Developer response:** We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support.oh@betfred.com! Have a wonderful day! ## Most praised reviews (5 highest-rated) ### 5/5 — Great customer service! *2023-03-17* Really enjoy this app. It is straightforward and easy to use. What sets it apart from other apps is the great customer service. Very responsive and helpful! Highly recommend!! **Developer response:** Thank you so much for your review! ### 5/5 — Great Sportsbook App *2023-03-16* This app works just as advertised. Especially the promo bonus bets. I have seen a lot of sports betting apps that don’t pay out their promotions. Is not the case with this app. Customer service is also very responsive. Highly recommend. **Developer response:** Thank you for the 5-star review! ### 5/5 — Best Customer Service *2023-03-16* This is a solid app with good promos and is fun to use. I’d recommend it for the customer service which is friendly and personal. That really sets it apart from the competition. I enjoy this app and find it to be easy to use. **Developer response:** Thank you for the review! ### 5/5 — Great Site! *2023-03-13* Customer service is the most responsive I’ve experienced of all the apps. Very helpful and professional. The app offers great rewards programs and solid odds. Would recommend. ### 5/5 — Great app! *2023-02-11, version 1.1* I love how the app is set up and they have great customer service! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*