# Ohio Lottery — user reviews > 431 indexed App Store user reviews of Ohio Lottery by Marcus Thomas LLC, rated 1.87/5 from 2,356 ratings. - Source: https://appshunter.io/ios/app/ohio-lottery/id572070600/reviews - App overview in markdown: https://appshunter.io/ios/app/ohio-lottery/id572070600.md - Rating breakdown: 5★ 319 · 4★ 114 · 3★ 95 · 2★ 187 · 1★ 1,571 ## What do users think of Ohio Lottery? Overall sentiment: negative **Pros** - 👍 Simple ticket scanning - 🚀 Fast performance - 💡 Rewards program **Cons** - 🐛 Frequent server issues - 🔒 Invasive identity verification - 🔍 Unreliable scanning feature - 🔍 Confusing error messages - 🔋 Drains battery quickly **Commonly reported bugs** - Login issues and account verification problems - Ticket scanning not working consistently - App freezing and crashing - Outdated or missing game information **Most requested features** - Allow ticket purchasing within the app - Improve rewards program with more value - Provide clear status updates on ticket scans - Optimize app for latest iPhone models ## Newest reviews (20 of 431) ### 3/5 — Lottery scanner *2026-08-23, version 8.4.1* To open my app I have to put my password in twice every time. Never had to before ### 2/5 — SO STUPID - need to register to scan a ticket *2026-07-25, version 8.4.1* This is such a stupid app that you can’t scan your tickets unless you register. Who was the brain trust committee that came up with that idea? ### 2/5 — Great When the Server Isn’t Down *2026-07-16, version 8.4.1* It’s a good app when it works but constantly displaying message that server is down or unreachable. An app you can only use every now and then is frustrating. ### 1/5 — Ohio Lottery App *2026-07-16, version 8.4.1* Why is it down THIS time 🤷🏻‍♂️ It’s functional maybe 50% this week. If it won’t open, it’s useless . Yesterday & today I’ve tried 15 times ### 1/5 — Oops, something went wrong *2026-07-16, version 8.4.1* Get used to seeing that when you try to scan your tickets ### 1/5 — Server Down - No s *2026-07-14, version 8.4.0* Server down and no updates on draws on a regular basis. Not worth the money they charge thru ticket price/revenue. Poor service. Poor website development and User Interface. You have to make 5 or 6 clicks just to scan a ticket, other states it’s only 1 or 2. ### 3/5 — Lotto *2026-07-14, version 8.4.0* Opens and shows results sometimes lagging when just wanting to enter email and scan tickets. System is always down when I wanna do something. ### 1/5 — Account Required Just to Scan a Ticket *2026-07-13, version 8.4.0* Requiring users to create an account, upload a government ID, and complete identity verification just to scan a lottery ticket is excessive. Basic ticket checking should be available without registration. An account should only be required for rewards, mobile cashing, or other financial features. ### 1/5 — Server Down *2026-07-07, version 8.4.0* The app is unreliable as it is consistently down due to server issues. This has to be sponsored by the State of Ohio Lottery Commission right? I wonder if they track the downtime vs what they pay for in marketing because the ROI is not there if it’s not a tool people can use. ### 1/5 — Error when creating an account *2026-07-06, version 8.4.0* Terrible app. I’ve tried multiple times to create an account and I keep getting an error “with email verification.” I just want to scan my tickets. ### 1/5 — LOGIN *2026-07-03, version 8.4.0* I cannot long in ### 1/5 — Scanning *2026-07-02, version 8.4.0* Camera want turn around can’t scan tickets ### 3/5 — Could be better *2026-06-29, version 8.4.0* When the app works it’s fine but frequently it’s out of commission. I wish I didn’t have to login every single time I want to scan a ticket. Either change it so that you don’t have to login just to scan a ticket or allow it to keep me logged in until I choose to log out. You can choose what games appear on the home screen but Millionaire for Life is not on that list yet. You still have Lucky for Life on there. You need to update that. ### 1/5 — App doesn't work *2026-06-24, version 8.4.0* App never works always says try again later ### 1/5 — Camera facing the wrong direction *2026-06-12, version 8.4.0* Up until recently, you could scan tickets to see if you won, but now the camera faces you, and there’s no way to turn it back to scan the ticket so I can’t add losing tickets to my account or cash winning tickets and send to my account. I think it has a glitch somewhere it needs fixed. Turn the camera back around I don’t need ### 1/5 — shouldn't need an ID to scan tickets *2026-06-09, version 8.3.2* Refuse to buy lotto tickets as a result. way to go Ohio Lotto ### 1/5 — Horrible! Ditto *2026-06-06, version 8.3.2* Password change is awful. All it says is invalid even when meeting requirements. Tried 5 different passwords and gave up ### 1/5 — Screw this app *2026-05-31, version 8.3.2* For the love of God, Ohio, please find somebody better to run this app. This company is absolute garbage. The app barely works. It’s full of bugs. The servers always down. They are the worst go look at any other app. They run every single one one star. ### 1/5 — Mt *2026-05-24, version 8.3.2* Bad ### 1/5 — Does not work *2026-05-24, version 8.3.2* Just awful. It’s been years and it still can’t verify ID ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t log in *2026-09-06, version 8.4.1* I’m already logged in, but the new version forces me to relog in, however, it then just says there is a problem with the account. Absolutely trash app! ### 1/5 — Never works - switch to draftkings casino *2026-09-05, version 8.4.1* Logins fail repeatedly, UI is horrible. DraftKings offers a perfect solution to never use this app again. ### 1/5 — Awful *2026-08-29, version 8.4.1* Awful. Terrible. Awful. Terrible. ### 1/5 — Useless *2026-08-22, version 8.4.1* Requires ID verification and a login to even scan a ticket? Are you kidding me? ### 1/5 — SCAM! *2026-08-17, version 8.4.1* The app is working fine but Ohio Lottery is a scam! I’m not whining over bad luck but all the tickets- hundreds of them bought at different places and different times -NO winners but a measly $2-3 winners. They are taking advantage of you and they are not paying out. Period. Who oversees the lottery? Because someone is not doing their job. It’s not just me either- it’s everyone I talk to and ask. Yes it’s a part of gambling but they are seriously scamming I hope you all see it. I’m done playing when they are not doing their part. SCAM ScAM SCAM!!!!! Go to Michigan or Indiana and buy your tickets! At least you can win $5-$10 here and there. ### 1/5 — This app is a joke *2026-08-13, version 8.4.1* By far the worst lottery app. I can't believe how much information it asked for including face verification. What a joke. Look at other 49 states OH. ### 1/5 — This APP sucks *2026-08-09, version 8.4.1* Before they went digital there were no problems. Now, if you don’t scan every 10 minutes it boots you off and you need to log back in. Sometimes it goes out for no apparent reason. It’s beautiful outside, and guess what? It’s down. Can’t say it enough… This app sucks! ### 1/5 — Did i just get scammed? *2026-07-19, version 8.4.1* I registered for an account and scanned my drivers lisence. They said they sent an email to complete the registration. It has been 2 hours and there still is no email ### 1/5 — Crash *2026-07-17, version 8.4.1* This app has been down in the last 2 weeks more that it has worked. Very frustrating when you want to use it to purchase plays and it’s not working when you go to a lottery location. ### 1/5 — Never Works *2026-07-16, version 8.4.1* Every time I try and use it there is an issues. Either the server is down or the scan is not working properly. ## Most praised reviews (10 highest-rated) ### 5/5 — Updated app *2025-12-10, version 8.2.5* Now it won’t do nothing but give me winning numbers. Please fix this problem soon it’s been too long I would love to change it to five stars again I also wish you would never have made me have to update ### 5/5 — It works but stubborn security *2025-10-17* I like the idea Ohio protects my identity, so zero complaints. However, yes it did lock me out during registering my account and one simple 3 min phone call corrected login issue. Ohio lottery app is beautifully designed and exceptionally intuitive. Some people stress about KYC and that’s not a big deal. It’s actually to protect us. So thank you Ohio for looking out for us. Much appreciated. ### 5/5 — Stupid *2025-07-06, version 8.2.1* Bought an Ohio scratch off. Tried checking the numbers. Site wanted my first born. Horrible app! ### 5/5 — Horrible update *2025-02-13, version 8.1.1* You shouldn’t have to put your password in every single time you scan your tickets to see if you won. I keep on having to reset my password and then I have trouble doing that! ### 5/5 — Scanning feature for brand new phones don’t work *2024-04-14* I’ve been using this for over five years. It’s been working fine for me. I have an old phone XR and it scans the tickets perfectly and so does the iPad. I bought a brand new phone in April 2024 and all of a sudden I can’t scan anymore. Doesn’t mean this app is worthless. It’s just a bug that needs to be fixed, because something doesn’t work once doesn’t mean you should give it a one star. you should report it to the lottery office either call them or send them an email. This still works on the iPad and this still works on my old phone for some reason my new phone 15 pro will not work ### 5/5 — App broken *2024-04-14, version 7.5.0* I’ve always loved this app but all of the sudden it won’t work. Says something I’d wrong when I scan a ticket and won’t show the winning numbers. Can’t recommend it as it is. Rebooted my phone and the app is now working. ### 5/5 — Simple to scan lottery ticket *2023-01-13, version 7.4.7* Very simple to take picture of barcode to see if lottery ticket is a winner. ### 5/5 — Amazing Customer Service 🤩 *2022-10-17, version 7.4.5* The people who work for this app are so nice to my eldery friends who always forget their passwords! I just wanted to take a minute and say THANKS for your patience 😄🙌 The app has a bunch of cool rewards like gas cards and drawings etc! Not to mention, scan every ticket so you never throw away a winning ticket! This app will always tell you how much you win! ### 5/5 — Cash out option is not available *2020-05-14, version 7.0.1* I have updated the app. Deleted and reinstalled it multiple times but still don’t get the cash out option for winning tickets. ### 5/5 — It’s my favorite app!! *2020-04-23* I use it all the time. I love that the mobile cashing is now and option and I’m excited to start using it. If I had a wishlist, I would most definitely want to purchase my tickets through the app. I am confined to my house during covid-19 and have very very limited access to an authorized lotto printer. The town is shut down and very limited hours if they are open. If I link my info to the account to cash in my tickets,wouldn’t it make sense to let me purchase them through the app too? Just a thought!! I love the app either way! Thanks for having it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*