# OhioHealth — user reviews

> 166 indexed App Store user reviews of OhioHealth by Ohio Health, rated 4.69/5 from 22,199 ratings.

- Source: https://appshunter.io/ios/app/ohiohealth/id1064224526/reviews
- App overview in markdown: https://appshunter.io/ios/app/ohiohealth/id1064224526.md
- Rating breakdown: 5★ 17,870 · 4★ 2,306 · 3★ 729 · 2★ 269 · 1★ 528

## What do users think of OhioHealth?

Overall sentiment: neutral

**Pros**

- 👍 Convenient, efficient, and trustworthy care
- 🚀 Locating a new doctor is easy
- 💡 Love getting test results quickly
- 👍 Very user-friendly
- 👍 Valuable communication tool between patient and doctor

**Cons**

- 🐛 App crashes, freezes, or won't open
- 🔍 Difficulty finding doctor contact information
- 💰 Billing issues and confusing payment process
- 🔍 Lack of customization options
- 🔒 Privacy concerns with clipboard data access

**Commonly reported bugs**

- Login screen freezes
- Appointment scheduling not working correctly
- Notification issues where they don't clear after being checked
- Incompatibility with certain devices/OS versions

**Most requested features**

- Allow patients to indicate number of issues to discuss during appointment
- Let doctors customize availability in 15/30 minute blocks
- Integrate payment process fully within the app
- Add historical lab result graphs
- Improve notification management

## Newest reviews (14 of 166)

### 5/5 — Download!

*2026-06-05, version 11.7.2*

Great app, very easy to use, you can see everything you’ll ever need to see!

### 5/5 — Amazing

*2026-05-18, version 11.7.2*

I get my lab results before my doctors even do I can understand everything. It’s an amazing. I can’t speak more highly of it. I just wish I the only problem is I just wish. I would be able to talk directly to my doctor.

### 5/5 — Physical

*2026-05-16, version 11.7.2*

Good

### 4/5 — Lab Work

*2026-05-02, version 11.7.2*

Ohio Health is fine but Quest Labs is horrible. Is there any possible alternative?

### 5/5 — I’m in good hands

*2026-04-17, version 11.5.3.1*

In addition to very good healthcare, I’m receiving very good administrative care using MyChart. The app is easy to navigate and I feel well informed.

### 2/5 — Online payment

*2026-04-13, version 11.5.3.1*

When processing a payment from my phone, I can only enter whole dollar amounts. There is no decimal point available. I had to enter two transactions, one for the dollar amount and a second for the cents.

### 5/5 — ED

*2026-04-11, version 11.5.3.1*

I want to thank every for your perfect bedside manners. I came in not knowing what was happening with me , I'm still not sure but the care I received was excellent. I wish all of them was that smooth. Thay you again. And my nurse was great 2 👍👍for you. You deserve a raise for putting up with me.

### 5/5 — Patient

*2026-04-10, version 11.5.3.1*

Love my chart.  So easy to use.

### 5/5 — My Chart

*2026-04-09, version 11.5.3.1*

Love the app cuz if I need to  ask a question just send them a message. I usually get a response within 1 to 2 days And have all my Doc appts all in one place!

### 5/5 — Love love Ohio Health

*2026-04-03, version 11.5.3.1*

As healthcare organizations go, this one is great in today’s world. I can manage my entire family from my Won site profile portal. I am well taken care of with just a phone call or a text.  Managing prescriptions for a family of seven is totally easy thanks to the portal and the Efficient Way, Ohio Health handles everything. 

If you’re not with Ohio Health switch, you won’t regret it!!

### 5/5 — Colonoscopy

*2026-03-27, version 11.5.3.1*

From admittance to throughout the procedure and dismissal, the entire staff as well as Dr. Sherer treated me with the utmost respect, caring and attentive, were well informed as to my condition.  I was pleased, as well as my son who accompanied me.

### 5/5 — Amazing

*2026-03-26, version 11.5.3.1*

Ohio Health has so many locations and all The Dr’s, Nurses and other employees are absolutely amazing.  I’ve always been seen and heard so well most of them have become like family. Every time I’ve sent a message on my chart I get a rapid response and whatever issue I had was quickly resolved. I will always recommend Ohio Health to anyone and everyone from family to strangers.

### 5/5 — My Chart

*2026-03-22, version 11.5.3.1*

My Chart is a good way to review and follow up.

### 5/5 — ohio health

*2026-03-22, version 11.5.3.1*

me gusta porque puedos mirar mi citas y me la recuerda

## Most critical reviews (10 lowest-rated)

### 1/5 — Patient on Eliquis

*2026-08-25, version 11.7.2*

I ordered Eliquis 4-5 days ago on this app but it has vanished. I'm going to run out of this blood thinner dangerously soon.

### 1/5 — Never Return to Kumar’s Office

*2026-07-10, version 11.7.2*

We travelled over hour and half to get there. Needed to see this doctor  due to my mom’s failing health. 
We got stuck in traffic that was beyond my control.
I was trying to call and drive all at the same time . Breaking several highway rules to get my mom seen. 
Because I am the only person with her. We left in ample amount of time. 

(I guess I need to leave four hours prior to the scheduled appointment and just sit in the office until our appointment)!
We were told we were past the grace period of 15 minutes when I turned on the road to drive back to the office.
Do Doctors care anymore or is it just about the dollar? 
Disgrace is what they have become.

### 1/5 — very confusing

*2026-07-06, version 11.7.2*

I want to see past surgeries ?

### 1/5 — Not supported

*2026-04-05, version 6.38.0*

I have a iphone7 and ios15 and can’t open app any longer. I cant spend hundreds of dollars for a newer phone when the app could still be made to work.

### 1/5 — Notes in App before a visit occurs

*2026-03-24, version 11.5.3.1*

I recently went for a mammogram.  Before my visit occurred a note appeared in my chart stating that I had been and it had a time I had been seen. I showed this to both the clinician who was to perform the procedure and also to the department manager.   No one could explain why charting is happening before the service is given.

### 1/5 — Communication is Impossible

*2026-03-20, version 11.5.3.1*

I’ve had this app for years. Never, ever, ever have I been able to send an email, ask a question of any doctor. The doctors office has tried to reset the app, have had been go in and recreate my profile - nothing. So all of the communication is to me with NO ability to respond. There is no chat, email or phone number to communicate with so I’m just using the app to get the information from my doctors. Very amateur for such an important app… literally every other app allows two-way communication. I just shake my head and move on.

### 1/5 — Log in screen in endless loop

*2026-02-17, version 11.5.3.1*

After I recent update over two months ago, log in screen in endless loop between two screens. Unable to log on. Inexcusable that this error has not been corrected long before.

### 1/5 — 40 mins to get into this portal??

*2026-01-07, version 11.5.3.1*

Why is it so damn hard to log in? I  had to log in numerous times and reset all, only to be refused once password was set, and had to reset!  Suggestion: MAKE PORTALS EASIER TO ACCESS, IF WE ARE SUPPOSED  TO USE THEM?

### 1/5 — Review

*2025-12-30, version 11.5.3.1*

Half the time it doesn’t work right.  Try to upload a picture your physician requested.  Not happening. Can’t get an itemized bill.  Ask for it snd you get an argument.  Husbands account turned over to collections, never sent to insurance.  Nightmare working with OhioHealth.  Love our primary care but not happy with anything else!  OSU seems to have it together!

### 1/5 — The app is down!

*2025-10-19, version 6.47.1*

I’m leaving the comment on 10/19. The app has been down since 10/17! Please fix it. Thanks

## Most praised reviews (10 highest-rated)

### 5/5 — So easy to use

*2026-08-20, version 11.7.2*

Most of my providers are with Ohio Health and a lot of that has to do with the ease of the app in accessing info, scheduling appts, messaging my providers, and more. It is easy to navigate, my kids’ info is in it as well so their info is always close by when i need it. Love it!

### 5/5 — Fantastic

*2026-08-11, version 11.7.2*

Don’t know what I would do if I didn’t have this app! I have a lot of appts with different Ohio Health doctors. This makes it SO easy to check on appt times, meds, labs, and messages to my different offices.

### 5/5 — Awesome

*2026-08-11, version 11.7.2*

It is so much easier having all my doctors and meds and tests all in one app. There’s no duplicate bloodwork, and it’s easy to
Use.

### 5/5 — App

*2026-08-05, version 11.7.2*

I really like using the app, I get quick answers and access to my medical providers.

### 5/5 — Awesome

*2026-07-30, version 11.7.2*

Great caring personal take care of your needs and listen to u. I thank God for every one of you that took care of me for my redo linx surgery

### 5/5 — Pain Management- Dr Malinowski and staff at Chillicothe Branch’

*2026-07-11, version 11.7.2*

I was treated with respect and hospitality as well as professionalism durning my recent procedural appointment! The Dr. and the Pre-Op staff as well
As the procedure staff went above and beyond to make certain that I was comfortable and kept me updated during the procedure! Excellent staff!

### 5/5 — The best ☺️

*2026-07-08, version 11.7.2*

The best medical care center for women, the resection girls are incredibly friendly, the doctors and nurses treat it in a very special way and always explain in detail what they will do each appointment they have scheduled, they are the best option to go do the annual examination of the woman

### 5/5 — Great people

*2026-07-07, version 11.7.2*

They care about the welfare of others.

### 5/5 — My Chart

*2026-06-21, version 11.7.2*

I love the my chart. I would like to be able to pay my through my chart.

### 5/5 — I love Ohio Health and the app.  People who work there are very kind and compassionate.

*2026-06-13, version 11.7.2*

If your searching for a Dr check out Ohio Health I guarantee you’ll love it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
