# OhmPlug — user reviews > 111 indexed App Store user reviews of OhmPlug by OhmConnect, Inc, rated 4.40/5 from 943 ratings. - Source: https://appshunter.io/ios/app/ohmplug/id1550365163/reviews - App overview in markdown: https://appshunter.io/ios/app/ohmplug/id1550365163.md - Rating breakdown: 5★ 696 · 4★ 91 · 3★ 38 · 2★ 34 · 1★ 84 ## What do users think of OhmPlug? Overall sentiment: negative **Pros** - 💰 Earn money for saving energy - 🤑 Easy money - 👍 Simple setup and use - 🚀 Works flawlessly **Cons** - 🐛 Connectivity issues - 🔌 Randomly turns off devices - 🕰️ Inconsistent scheduling - 🤖 Buggy app - 🔍 Difficult to add new devices - 📊 Removed historical usage data - 🔒 Privacy concerns **Commonly reported bugs** - Login/password reset issues - App crashes when adding devices - Devices randomly disconnect from WiFi - Incompatible with 5GHz networks **Most requested features** - Widget for on/off control - Apple HomeKit integration - Live power consumption stats - Dusk-to-dawn timer setting ## Newest reviews (13 of 111) ### 2/5 — History broken again. They are Deleting my comments. *2025-12-27, version 2.12* History broken again. They are Deleting my comments. ### 3/5 — New internet service provider *2025-11-17, version 2.11.1* Tedious manual update for 30 individual plugs ### 2/5 — Poor implementation *2025-11-03, version 2.11.1* I got one of these plugs. It only supports 2.4 ghz wifi. I put it on a small load with a more than sufficient battery. I’ve had it disconnect power twice but not return power until the battery fails and I go to investigate. I suspect it’s getting a disconnect signal but missing the reconnect signal. Supporting modern wifi standards or having a maximum off time setting would resolve this. ### 3/5 — Points *2025-10-11, version 2.10* I try every time to get points and it seems to take them not give them BUT I like this ohm thingy because it helps me stay focused on what I spend ### 2/5 — Inconsistent Is the Nicest I Can Say *2025-06-28, version 2.9* The plugs work 20% of the time, at best. Customer service doesn’t help. It’s a waste of time; saved me no money. I’m going back to putting timers on my appliances. ### 2/5 — Return call? Don’t hold your breath! *2025-06-19, version 2.9* ZERO customer service! I’m still waiting for a return call to what was a SECOND request (August 2024!) for help on a new device I couldn’t get linked. I called last night for a problem with my two devices. CRICKETS…but the year is still young. ### 4/5 — Amazing! Perfect *2025-03-21, version 2.8* I LOVE my Ohm Smart plug. It saves me so much money and it’s so helpful. THANK YOU SO MUCH 😊 ### 4/5 — Set up difficult but customer service great *2025-01-08, version 2.8* I received numerous error messages while attempting to set up and pair my Ohm plug, but help was on the way, and customer service reps seemed genuinely interested in helping me. ### 2/5 — Will not recognize WiFi network *2025-01-06* Using their latest update and a new Ohmplug, and iOS18.1, trying to add a new plug produces a message that it is necessary to connect to a 2.4GHz network, and offers me a Setup WiFi button. Selecting that gives me a popup saying to set all permissions, but all permissions are already set. Therefore installing a new plug is impossible. **Developer response:** Thank you for sharing your experience! When you receive the message to provide all permissions to add device, choose Settings. From there, select Location and ensure it is set to Always or While Using and your Precise Location is turned on. Then, return to the OhmPlug app and try again. I hope this helps! ### 1/5 — Difficulty syncing *2024-04-10, version 2.5* It doesn’t recognize the device after I choose the network and just searches and keeps loading so I’m not connected hassle ### 2/5 — ???? *2024-03-28, version 2.5* I go when I buy two Ohm plugs. Try to save on electricity by participating in this program. And since I have moved, I have only had one time that I recall participate in in saving earning points. I don’t know what’s going on but I’m very disappointed. ### 1/5 — Plug *2024-03-27, version 2.5* The plug randomly turns off potentially wasting my food in the refrigerator ### 4/5 — Love it for Ohm hours *2024-02-17, version 2.5* Wish I could integrate in to my Apple Home. ## Most critical reviews (10 lowest-rated) ### 1/5 — Stopped working *2026-04-28, version 2.12.1* Mine stopped working. Tried to get into the app and it said my email was not on the system. Tried to reregister and keeps asking me for my account number. I have no idea. Now my ohm plugs are useless 😡 ### 1/5 — Not compatible with iOS 26 *2025-12-18, version 2.12* When tapping schedule, app immediately crashes. Tried reinstalling but no luck. — While the latest app added on off button to home page which is nice but it also got rid of historical usage, now limited to 7 days (used to let you view many months back). Can’t drill down or see any plugs firmware version. ### 1/5 — an ohm to track energy saving. this is for plug in *2025-08-26, version 2.10* is there one? ### 1/5 — Not Working Anymore *2025-08-02, version 2.10* It just stopped working this year ### 1/5 — Not Good *2025-05-10, version 2.8* The plug turned off my refrigerator all day. After I removed the plug I have not had a problem. ### 1/5 — Doesn’t work. *2025-04-04, version 2.8* So I have 10 plugs, I can see them across my iPhone and Android devices. However, Ohmconnect and Google Home says I don’t have any devices, therefore I don’t have any device that can participate during ohm hours. Also the app stopped saving daily usage. Completely useless now other than turning on/off appliances. ### 1/5 — Nonfunctional *2025-03-07, version 2.8* I purchased an Ohmplug and downloaded the app on the recommendation of a friend even though I was confused about how it worked (e.g. how it determines the power requirements of plugged in appliances re. saving energy). But I figured accompanying documentation or info. on the website would explain all that - strike one; I could find nothing that explained any of that. So I figured that I was just being dense and should give it a go. I followed the connection instructions (a number of times in all of the suggested modes) and continually got a connection failed response. I have no other problems with my network or bluetooth connections and went through all of the trouble shooting suggestions via the app without success. I guess the bright side is that I’m only out 12 bucks… ### 1/5 — Does not show electric usage *2025-01-23, version 2.8* The reading for Electricity Usage is always 0.00 kWh. The reason I got this plug was so I could report my electric usage. I’m disappointed. ### 1/5 — Connectivity issue *2024-08-04, version 2.6* I have tried so many times to connect to OhmConnect and failed. Wasted so much time and aggravation! ### 1/5 — Ignorant customer service *2024-06-15, version 2.6* I’m having issues with my plug and I sent a message through the app but nobody seems to care to respond. I sent a message last month and they never replied. What kind of customer service is this? I’m having an issue with it again. ## Most praised reviews (10 highest-rated) ### 5/5 — worth it *2026-01-06, version 2.12* get $ for saving energy ### 5/5 — Easy money *2025-02-15, version 2.8* Most of the time I don’t even pay attention to the energy saving events and I’ve still turned in my earned “watts” to PayPal for a couple hundred bucks over the last year. For pretty much not doing anything ### 5/5 — Will not recognize WiFi network *2025-01-10, version 2.8* Update: their support team responded quickly to my email: the key is to allow *precise* location permission. This important step is omitted from their app instructions and web site, which I hope is included on their next app update. It now works perfectly and seamlessly with Home. Using their latest update and a new Ohmplug, and iOS18.1, trying to add a new plug produces a message that it is necessary to connect to a 2.4GHz network, and offers me a Setup WiFi button. Selecting that gives me a popup saying to set all permissions, but all permissions are already set. Therefore installing a new plug is impossible. ### 5/5 — J *2024-12-12, version 2.8* I really like the app and the plug the company provided for free. It gives really great information about amps voltage and watts . Giving you the ability to see how much energy your device is consuming. In turn the ability to calculate your cost of usage . All in all am really impressed and grateful to be apart of this project/journey towards reducing costs and impact on our limited resources. . ### 5/5 — Great App *2024-11-28, version 2.7.1* I love the ease of the OhmConnect app but I have one suggestion. Please let us rearrange the order of the plugs. They’re not alphabetical nor make any sense. I’d love to have them in a particular setup. Thanks! ### 5/5 — Amazing! Perfect *2024-10-25, version 2.7.1* I LOVE my Ohm Smart plug. It saves me so much money and it’s so helpful. THANK YOU SO MUCH 😊 ### 5/5 — Review *2024-04-08, version 2.5* Keeps telling me to login in I’m already logged in. It does not list any of my devices under my home. Period. How do I get to my devices? easy to connect worth the investment. ### 5/5 — Ohm *2023-09-19, version 2.4* I wish there was an app to see your points and rewards. Also the ohm plug keep disconnecting from WiFi and says offline I have to move my refrigerator to unplug it and connect it to my WiFi ### 5/5 — Simple *2023-03-22, version 2.2* Easy to setup and use ### 5/5 — The OhmPlug is awesome *2023-02-10, version 2.1.1* Great device, highly recommend using it on a refrigerator to get the most Watts earned. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*