# OLA - Online Auction — user reviews > 189 indexed App Store user reviews of OLA by Online Liquidation Auction LLC, rated 4.70/5 from 7,900 ratings. - Source: https://appshunter.io/ios/app/ola-online-auction/id1629638002/reviews - App overview in markdown: https://appshunter.io/ios/app/ola-online-auction/id1629638002.md - Rating breakdown: 5★ 6,739 · 4★ 640 · 3★ 223 · 2★ 86 · 1★ 212 ## What do users think of OLA? Overall sentiment: neutral **Pros** - 🚀 Fast and efficient pickup process - 👍 Responsive customer service - 💡 Shipping option available - 🚀 Organized and streamlined app - 👍 Easy to use **Cons** - 🔍 Misleading item descriptions and photos - 🔍 Inaccurate condition of items - 💰 High shipping fees and additional fees - 🔍 Items not as described or missing parts - 🔍 Selling used/damaged items as new **Commonly reported bugs** - App crashes and freezes - Bidding issues and inconsistencies - Notifications not working properly **Most requested features** - Ability to filter and search by category - Option to save preferred pickup location - Improved search functionality - Ability to zoom in on item photos - More transparency on item condition ## Newest reviews (10 of 189) ### 3/5 — Shipping *2026-08-17, version 3.0.4* Since shipping has been added, I’ve ACCIDENTALLY had 3 items shipped when I didn’t want them to be. The issue is when you come across an item that has shipping it’s automatically set to shipping. (It’s just on my device. My sons don’t have that issue)There’s no setting to say no shipping at all. But That would stop the unnecessary shipping. It’s just my device that set to automatic shipping. ### 3/5 — It’s Good just be very cautious with it. *2026-08-13, version 3.0.4* It’s cool and all you can save money on some things but they do post some reall garbage. I bid on a computer screen and it was cracked but I just needed accessories. power cord. mounts, feet etc but it had nothing it was just a much more severely cracked screen. I mean there’s literally nothing you can do with it expect wait for trash day and toss it out. But it’s still cool. Just got to be extra careful and don’t bid on something that’s damage cause someone will take what ever is worth anything. ### 3/5 — Questionable descriptions *2026-08-10, version 3.0.4* Like new items missing significant parts ### 2/5 — OLA review *2026-08-08, version 3.0.4* Shipping was fast but many items landed “new” were not in new condition or dirty or broken! Some items that said “good-tested, works” did not come in working condition. Very disappointed I waisted my money here… ### 4/5 — You never know *2026-08-04, version 3.0.4* The only downside , I see you might bid on something damaged ### 2/5 — Wrong stuff *2026-07-16, version 3.0.2* New to this but I won 2 things and they were not what I thought I won. Why am I getting something different? Are there returns? It’s so fast paced picking up items easily missed it wasn’t what I thought I won ### 5/5 — Treasure hunt *2026-07-12, version 3.0.2* You never know what you’ll find. A lot of fun. Love it. ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2026-07-10, version 3.0.2* I love it been using OLA for years ### 2/5 — app is trash *2026-07-08, version 3.0.2* App is terrible. Filters never work so you pay them for stuff you’ll never retrieve. Also, be weary of perishable items, as the warehouses are sweatshops and extremely hot. One positive is the good deals (at times), phone support and nice warehouse workers. ### 5/5 — Unlocked the key to gatekeeping! *2026-07-08, version 3.0.2* Ola has affordable pricing in a complex economy, customer satisfaction and transparency is key and most appreciated in a corporate world of big box schemes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-13, version 3.0.4* You tell the app to only show you products for the locations you prefer and it always lists all the locations! They really need to fix that! I’ve had to drive all over to pick stuff up at locations! ### 1/5 — Esto es una estafa *2026-08-08, version 3.0.4* Ganas la subasta y te cobran los artículos y todos los extras de la app, pero luego no te quieren mandar los artículos llevo 4 días esperando mis cosas y los vendedores no lo an enviado, espero que por lo menos regresen el dinero estafa total! ### 1/5 — Flawed System *2026-08-06, version 3.0.4* “Good in box” would be better labeled “condition unknown”. Because my good in box item had half its parts missing and was useless. I paid to throw something in the trash. I have no recourse. They used to have understanding people you could call but now you have to email a bot that asks for information you’ve already given, and that has no mercy. All to save them a buck. It also happens with items listed as “like new”. The fine print should tell bidders that they ought to be prepared to get scammed. Also it would be nice to be able to select a day when you can come get an item. Now they only give you three days to choose from, and if you’re out of town those days, too bad. ### 1/5 — Listed as new - but Broken *2026-07-27, version 3.0.3* Item was listed as new but clearly was used and broken ### 1/5 — I’m done *2026-07-26, version 3.0.3* Stuff says new or open box new/good. Sometimes it doesn’t work after you pay $50 plus. It also says new and is dirty and used. I’ve learned my lesson I’m done. ### 1/5 — BE AWARE! *2026-07-23, version 3.0.3* There is absolutely no communication with customers. The listings show incorrect pictures, and it leaves me with the feeling that they are scamming people. It would be better to avoid purchasing from them. ### 1/5 — Everything is always broken *2026-07-22, version 3.0.3* Literally everything I have bought has always been broken or parts are missing. Doesn’t matter if it says new or like new. Don’t waste your money. Just buy the stuff you want from Amazon. ### 1/5 — Not so great! *2026-07-18, version 3.0.2* I was loving this app/store. But I got a wagon that didn’t have the right wheel. I got a mirror that should light up, it doesn’t. I got pool floats, one won’t inflate. None of these were the marking of “needs parts” or anything negative. I don’t think I’ll bother anymore. ### 1/5 — Be aware of what you bid for *2026-07-15, version 3.0.2* I was disappointed with my experience at OLA Auction. The item I purchased was supposed to include a pair, but when I picked it up, only one was in the package. The listing and packaging indicated it should have been a complete set, yet a piece was missing. Unfortunately, this wasn’t discovered until after I got home, leaving me with an incomplete item that’s essentially unusable. I recommend that OLA Auction verify the contents of items before handing them to customers to avoid situations like this. Buyers should also inspect their purchases carefully before leaving the pickup location. ### 1/5 — So many items are broken returns! *2026-07-08, version 3.0.2* I have stopped buying things on this site for two reasons: the first reasons is I have purchased multiple items and I when I taken them home they do not work especially electronics. The second reason is the hours to pick up are limited and do not work with my schedule. ## Most praised reviews (10 highest-rated) ### 5/5 — Parking Challenge *2026-08-21, version 3.0.4* Never a problem with any of the Employees! Got burned on a few things, and I had to return them. Customers on the other hand, when you’re trying to park can be self centered asses. ### 5/5 — Amazing *2026-08-17, version 3.0.4* OLA is definitely easy to use! Many many great products for cheap! ### 5/5 — A woman’s happy place *2026-08-13, version 3.0.4* I love it, best shopping I’ve ever done ### 5/5 — Saves money *2026-08-11, version 3.0.4* I like Ola because it has helped us to save money. And they’re very efficient and willing to take it back if something’s wrong with it. But most of all as seniors, because we are on a tight budget and we can now get things that we could’ve never have gotten before. Thank you, Ola. ### 5/5 — Broken items *2026-08-10, version 3.0.4* I have been getting a lot of broken items lately or missed parts and even items that's not described ### 5/5 — Good and easy *2026-08-07, version 3.0.4* 10\10 ### 5/5 — Best app ever *2026-07-31, version 3.0.3* I’ve gotten sooo many good things from this app, stuff new in boxes for such cheap prices! Best program EVER ### 5/5 — Addicted *2026-07-28, version 3.0.3* I go here several times a week! ### 5/5 — Bargains Galore *2026-07-21, version 3.0.3* I only started a few weeks ago. I have obtained great items at a bargain price. Pleased with all purchases so far. Enjoy the bidding process too. Good Luck everyone!!! ### 5/5 — Online Experience *2026-07-12, version 3.0.2* Great place to purchase items. And the return policy is fair! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*