# Old Mutual — user reviews

> 10 indexed App Store user reviews of Old Mutual by Old Mutual Life Assurance Company, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/old-mutual/id1481355805/reviews
- App overview in markdown: https://appshunter.io/ios/app/old-mutual/id1481355805.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (10 lowest-rated)

### 1/5 — Unable to make claim. Thus useless

*2023-03-14*

The photo uploads are not working.
I've sent a video to this effect to old mutual, yet no resolve.

### 1/5 — “Something went wrong”

*2021-10-31, version 4.52.6*

Login works, but all internal screens return “something went wrong” and have done for some time.

Old Mutual appears to not use their own app.

Pity, because when it worked it seemed slick.

### 1/5 — Can’t log in

*2021-08-11, version 4.50.3*

Yes me too can’t log in although can on the website, what bother producing this app when it clearly doesn’t work, either fix it or remove it

### 1/5 — Doesn’t work basically

*2021-06-18, version 4.48.7*

See above!

### 1/5 — Can’t log in

*2021-05-05, version 4.48.7*

As others have said log in details do not work on the app but work fine on the web page.

### 1/5 — Cannot log in

*2021-04-28, version 4.48.7*

I suspect this is a South African only version 

Doesn’t accept my login details which I know are correct and cannot send me my user details based on my name and number

### 1/5 — Confused

*2021-04-10, version 4.36.7*

As with other reviews it seems confusing that existing policies can’t be linked and the username requirements don’t fit with those I use for web login.

### 1/5 — Likely a rogue app

*2021-04-08, version 4.36.7*

This app will not let me log in with my OM UK account details, which work fine on their website, hence i suspect this is rogue app.

### 1/5 — J Kirkland

*2021-03-04, version 4.36.7*

I cannot log in to this app using the username and password that I know work on the website

### 1/5 — DO NOT DOWNLOAD

*2021-02-22, version 4.36.7*

I think this is a rogue app for collecting usernames and passwords!! Be very careful!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*