# Old Nelson Deli — Old Nelson Food - Deli Order

> Mobile deli ordering with in-store payment and order status notifications. (iPhone/iPad app by Danee Lee.)

- Source: https://appshunter.io/ios/app/old-nelson-deli/id1481121902 (this page in markdown: same URL + `.md`)
- Developer: [Danee Lee](https://appshunter.io/developer/1481121901)
- Category: Food & Drink
- Price: Free
- Rating: 4.50/5 from 262 App Store ratings · 17 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 42 MB
- Languages: American English
- Released: 2020-05-07
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/old-nelson-deli/id1481121902/reviews.md

## What is Old Nelson Deli?

Pay in Store
1. You have to pay at the store, because you don’t have to pay over the app.  You don’t have to input your credit card information on the app.

2. You can pay for your additional shopped items like drinks and snacks together when you pay for your order at the cashier before pick up.

3. When paying for your order, you can show the Current Order screen on the app or provide your name and/or phone number to the cashier.

4. You will receive a Ready Notification on your phone when the order is ready.  You can also view the Order Status Display TV at the store to check on the status of your order.

5. If your current location is 5 miles away from the selected store for pickup, you will not be able to place an order.


Convenient Functions
1. App remembers your favourite dishes so that you can reorder them on your order history.

2. The order steps are the same as the deli order kiosk at the store.  You can customize any items on your app just like our deli order kiosk.

3. You can select your pickup store when you sign-in.  You can change your pickup store selection at any time on your account screen.


About “Cancel Order”
You can cancel your order before the kitchen starts preparing your order.  You cannot cancel the order once the order preparation begins.

## Key features

- In-store payment
- Order customization
- Favorite dish reordering
- Order status notifications
- Pickup store selection
- Order history

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/old-nelson-deli/id1481121902/reviews.md

### 1/5 — App is not currently functional

*2026-05-20, version 7.0*

Please fix

### 5/5 — Easy peasy ordering

*2026-04-21, version 7.0*

Great food with great options. Pick up at the store is a dawdle - much better than ordering in the store.

### 5/5 — Lunch

*2026-02-06, version 7.0*

I love the hoagies, better than Wawa any day. Fresh ingredients every time. Great desserts

### 1/5 — Rough

*2025-08-11, version 7.0*

Holy smokes is this app bad. And that’s a shame too because Nelson’s is amazing. My success rate is about 25% and half the time it says pickup is outside window (it isn’t) or access denied.

### 1/5 — Painful

*2025-07-28, version 6.11*

Constantly having to re log in. Always routed to new updated “app” even though updated app installed. 15 minutes to finally order. Many error messages. Frustrating.

### 1/5 — I can’t think of words

*2025-03-31, version 6.11*

Genuinely the worst app to ever order food from. If my pregnant wife wasn’t craving old Nelson (Chicken salad, calm down Karen, (go project your misery elsewhere)) I’d rather hack off my own leg for substance than ever give them business.

### 1/5 — ❌ App is not working after recent update.

*2024-10-19*

.

### 1/5 — Looks (and works) like a child made it

*2024-10-10, version 6.5*

Unfortunately, although the promise of convenience afforded by this app is appealing, Old Nelson completely fails to deliver on the promise. It’d be nice if Old Nelson invested into making a functional, reliable app. I’d probably order a lot more from it if they did.

### 3/5 — It’s okay, needs work

*2024-07-09, version 3.3*

The app is easier than trying to order on the website, but it’s not perfect, for example I cannot choose a later pickup time, my only choice is ASAP. Others comment that toppings are missing from the customization menus. The app is a good start but needs work before it’s finished and ready for widespread adoption.

### 1/5 — Easily the worst app I’ve ever used

*2023-08-27, version 3.3*

Completely unusable. Login doesn’t work, app crashes. Forgot password doesn’t work, app crashes. Try to order without signing in, get to the end and it forces you to login, app crashes.

## Frequently asked questions about Old Nelson Deli

### How does payment work with this app?

Payment is made directly at the store's cashier before you pick up your order. You do not need to input any credit card information into the app. You can pay for your ordered items, along with any additional drinks or snacks, at the cashier.

### Can I customize my order?

Yes, you can customize any items on the app just like you would at the deli order kiosk in the store. This allows you to tailor your selections to your preferences before placing your order.

### How do I know when my order is ready?

You will receive a notification on your phone when your order is ready for pickup. Additionally, you can check the Order Status Display TV located in the store to monitor the progress of your order.

### Can I cancel my order?

You can cancel your order as long as the kitchen has not yet started preparing it. Once the order preparation has begun, cancellation is no longer possible.

### What are the requirements for placing an order?

You must be within 5 miles of the selected store for pickup to place an order. If your current location is further than 5 miles away, you will not be able to complete the order through the app.

## Version history (last 5 releases)

### 7.1 — 2026-08-17

Improved the UI and minor enhancements.

### 7.0 — 2025-08-11

Improved the UI and minor enhancements.

### 6.11 — 2025-03-04

Improved the UI and minor enhancements.

### 6.10 — 2025-01-16

Bug fixes and minor enhancements.

### 6.8 — 2024-11-16

Bug fixes and minor enhancements.

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## More apps by Danee Lee

- [Metapos Application](https://appshunter.io/ios/app/metapos-application/id6736643946)
- [Jubilee Marketplace](https://appshunter.io/ios/app/jubilee-marketplace/id6737055053)
- [Meta Salon Appointment](https://appshunter.io/ios/app/meta-salon-appointment/id6737194319)

All apps by Danee Lee: https://appshunter.io/developer/1481121901

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*