# OLD Raiffeisen Online > Financial application being retired, with users directed to a new platform. (iPhone/iPad app by RAIFFEISEN BANK, JSC.) - Source: https://appshunter.io/ios/app/old-raiffeisen-online/id1383858144 (this page in markdown: same URL + `.md`) - Developer: [RAIFFEISEN BANK, JSC](https://appshunter.io/developer/627887079) - Category: Finance - Price: Free - Rating: 4.70/5 from 1,005 App Store ratings · 22 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 98 MB - Languages: American English, Ukrainian - Released: 2018-05-31 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/old-raiffeisen-online/id1383858144/reviews.md ## What is OLD Raiffeisen Online? Raiffeisen Online would like to thank you for your trust and support. We've come a long way together, but it's time to move on. This is the last update for Raiffeisen Online and it will soon be retiring. The new MyRaif app is everything you've come to love and more. Go ahead - we are already there and waiting for you. New features and capabilities are already waiting for you in MyRaif, and this is just the beginning - there are even more exciting innovations ahead! ## Key features - Retiring application - Transition to new app - Enhanced features - New capabilities - Future innovations ## What do users think of OLD Raiffeisen Online? Overall sentiment: negative **Pros** - 🚀 Smooth performance - 👍 Intuitive interface - 💡 Useful features **Cons** - 🐛 Frequent crashes - 🔒 Unreliable security - 👎 Poor customer support - 🕰️ Slow response times - 💰 Expensive fees **Commonly reported bugs** - Login issues - Balance not updating in real-time - Chat support not functioning **Most requested features** - Ability to change phone number - Faster fund transfer process - Improved app stability - More transparent banking information ## Recent user reviews (10 of 22) All indexed reviews: https://appshunter.io/ios/app/old-raiffeisen-online/id1383858144/reviews.md ### 1/5 — If it was possible, I would give zero stars *2024-06-25* Overall bad user experience, unintuitive user interface, all important functions are hidden and you have to find them , non existent support(support menu in the app doesn’t work), email response time 2 business days??? Can’t change my ukrainian phone number to foreign number, I’m trying to leave this bank but it doesn’t allow me to transfer my funds . I’ve never ever had so many problems and bad customer experience with any other bank I’ve been client to! This service only good and persistent at taking monthly fees. I am deeply sorry for all of the people who were forced to become clients of this bank due to workplace/ university. **Developer response:** Hello! We are sorry that you had such an impression😔 Raiffeisen Online is a safe, modern and mobile service, with the help of which you can check the necessary information at any time (including the balance/planned payment/exchange rates) all in a few clicks. Agree, it is convenient to simply look at the application in parallel with everyday tasks. In Raife Online, you can contact the support chat without problems, this service is active. To contact the operator, click on the "message" button in the upper right corner. The chat is open from 7:00 a.m. to 12:00 a.m. As for appeals received by e-mail to the Bank, the maximum period for providing an answer is no more than one month from the day of their receipt, and those that do not require additional study - immediately, but no later than fifteen days from the day of their receipt. It is not possible to change the financial number to a foreign one, because the financial number can only be of a Ukrainian operator. We wanted to analyze your situation in more detail, so please write in private messages on Facebook/Instargam with the addition of a screenshot. We are waiting for feedback 💛 ### 1/5 — 0/10 *2022-07-26* В цілому додаток слабкий, Баланс по карті реальний а не в обробці можливо дізнатись через 3-5 днів, що смішно бо інші банки показують одразу. Після оновлення в чаті новому ніхто не відповідає.... **Developer response:** Доброго дня. Дуже прикро, що у Вас склалось таке враження про наш додаток. Актуальний баланс по рахунку відображається в системі одразу при проведенні операції, незалежно від того, знаходиться вона в обробці чи ні. Щодо відповіді в чаті - станом на зараз наявне велике навантаження на чат, тому відповіді можуть надаватись з затримкою ### 1/5 — Приложение, как и банк полная шляпа. *2021-05-07* Эта херня постоянно глючит, виснет и приходят постоянные сервисные работы — заплатите деньги нормальным людям, а не имбецилам и они сделают все по уму. **Developer response:** Добрий день! Так, дійсно, у наших процесах бувають перебої, на жаль, ми не досконалі. Однак, гарантуємо, що ми не зупиняємося на шляху до цього, і наша щоденна невтомна праця допоможе нам стати ще краще. Дякуємо Вам за відвертий зворотній зв'язок! Врахуємо Вашу думку для покращення рівня нашого сервісу. ### 3/5 — Сервис *2021-03-18* Очень много лагов в системе Райффайзен онлайн. Часто тех работы проводятся Непредсказуемый срок зачисления денег с депозита на карточный счёт **Developer response:** Добрий день! Так, дійсно, у наших процесах бувають перебої, на жаль, ми не досконалі. Однак, гарантуємо, що ми не зупиняємося на шляху до цього, і наша щоденна невтомна праця допоможе нам стати ще краще. Дякуємо Вам за відвертий зворотній зв'язок! Врахуємо Вашу думку для покращення рівня нашого сервісу. ### 1/5 — Liars *2021-02-02* Don’t waste your time ### 1/5 — Дно *2020-06-03* Додаток за UX - це дно. Не буду перераховувати все, скажу тільки що додаток заперечує апостроф (який часто використовується в українській мові) як заборонений символ в повідомленнчх. **Developer response:** Добрий день! Нам дуже прикро, що Ваше враження про наш додаток є негативним. Ми взяли до уваги Ваше зауваження. ### 3/5 — Райфайзен эпп *2019-11-15* Наняли галимых кодэров, которые склипали гавно приложение. Проджекты олигофрены, которые срубили бабок ### 1/5 — I am sorry, that is awful interface, very bad UX *2019-11-01* I am sorry, that is awful interface, very bad UX, I am very much surprised that Raiffeisen Bank can not afford for better app. I am customer of Aval bank and then Raiffeisen bank Aval during last 15 years... guys the Stone Age has already passed away!) ### 1/5 — poor app *2019-10-01* It took me 15 min trying to transfer some money to another card still unsuccessfully. I was waiting to get that verification code 3 times in a raw and nothing happened. By the way I have installed this app mainly for this purpose. I think I would totally move to monobank ### 1/5 — This app just consumes time. Limited use, a lot of maintenance. *2019-08-05* See title ## Frequently asked questions about OLD Raiffeisen Online ### What is happening to the OLD Raiffeisen Online app? The OLD Raiffeisen Online app is being retired and will soon be unavailable. This is the final update for the application. Users are encouraged to transition to the new MyRaif app. ### Where can I find the new Raiffeisen app? The new and improved application is called MyRaif. It is already available and waiting for you, offering all the features you loved in Raiffeisen Online and more. Further exciting innovations are planned for the MyRaif app. ### What are the benefits of the new MyRaif app? The MyRaif app offers new features and capabilities that go beyond what was available in the OLD Raiffeisen Online app. It is designed to provide an enhanced user experience with more innovations planned for the future. ### Is there a cost to use the new MyRaif app? Based on the information provided, the OLD Raiffeisen Online app was free. While specific pricing for the new MyRaif app is not detailed, it is implied to be a successor to a free service, suggesting it will also be free to use. ## Version history (last 5 releases) ### 1.321.0 — 2025-07-21 In this update, we fixed some annoying bugs and say “thank you” to you! This is our last meeting in Raiffeisen Online, but we'll see you in MyRaif. ### 1.320.0 — 2025-04-29 We improved services and fixed bugs ### 1.319.0 — 2025-03-24 We improved services and fixed bugs ### 1.318.0 — 2025-02-27 We improved services and fixed bugs ### 1.317.1 — 2025-01-03 This app will be disabled in 2025. Hello, friends! We have some important news: this app will soon be going on a well-deserved rest and will be disabled. But don't worry, we've prepared something really cool for you - the new MyRaif app! Your money and accounts are already waiting for you in the new, even more convenient and stylish app! So don't waste your time, download MyRaif right now and enjoy a new level of banking service. Thank you for being with us! Sincerely, Raiffeisen Bank team ## Apps similar to OLD Raiffeisen Online | App | Rating | Price | Category | | --- | --- | --- | --- | | [Old Oschad 24/7](https://appshunter.io/ios/app/old-oschad-247/id1101088633) | 2.2 (71) | Free | Finance | | [UKRSIB online old](https://appshunter.io/ios/app/ukrsib-online-old/id1274450755) | 4.7 (1,885) | Free | Finance | | [Sense SuperApp: Online Bank UA](https://appshunter.io/ios/app/sense-superapp-online-bank-ua/id1494135206) | 4.0 (253) | Free | Finance | | [Пенсійний фонд](https://appshunter.io/ios/app/id1488083719) | 2.3 (11) | Free | Finance | | [OTP Bank UA: лагідний банкінг](https://appshunter.io/ios/app/otp-bank-ua/id1537460130) | 4.8 (768) | Free | Finance | | [sportbank: online banking 24/7](https://appshunter.io/ios/app/sportbank-online-banking-247/id1495155371) | 3.6 (29) | Free | Finance | ## More apps by RAIFFEISEN BANK, JSC - [Raiffeisen Business Online](https://appshunter.io/ios/app/raiffeisen-business-online/id1500897229) - [MyRaif – mobile bank](https://appshunter.io/ios/app/myraif-mobile-bank/id1582978231) All apps by RAIFFEISEN BANK, JSC: https://appshunter.io/developer/627887079 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*