# OLENS — user reviews > 37 indexed App Store user reviews of OLENS by star vision Co., Ltd., rated 1.92/5 from 49 ratings. - Source: https://appshunter.io/ios/app/olens/id1514337117/reviews - App overview in markdown: https://appshunter.io/ios/app/olens/id1514337117.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 4 · 2★ 8 · 1★ 29 ## Newest reviews (14 of 37) ### 1/5 — Va muy lenta la aplicación *2022-08-26* Súper lenta, no carga la pagina. ### 1/5 — slowest app ever *2022-06-22* slowest and such a badly designed app ### 1/5 — 盗版的韩国olens *2022-01-28, version 1.0.2* 骗人山寨品牌 ### 1/5 — 非常难用 完全是把网页版搬到手机上 *2021-10-25, version 1.0.2* 史诗级的难用，小红书推荐在英买眼珠子好物。但是app太难用了。像网页一样一个个打开，一页页回去。整个是让我越用越烦。而且每次加入购物车，一个是去购物车check 一个是canal我都怀疑我有没有成功加入购物车。能拜托ios的程序员走点心，学一下什么是手机app的正常设计好吗。 ### 1/5 — App keeps opening Pinterest in safari *2021-09-26* App keeps opening Pinterest in safari ### 1/5 — pinterest pop-ups on every page load *2021-09-25, version 1.0.2* App constantly opens up pinterest app. If you u install pinterest, it will open up pinterest in your browser and there is no option in the app settings to turn this terrible function off. No wonder they've taken to bribing customers to use their app. It's beyond frustrating to use! ### 1/5 — Good product but horrible app *2021-08-10* This app is horrible and huge waste of time! Takes forever to load….. ### 1/5 — Running slowly *2021-06-04* I dont know why the app running so slowly on my phone compare to the website. When I went through the sign up process, it took me forever to get it done. I had to go to the website to complete. ### 1/5 — Sooooooo slow!! *2021-05-14, version 1.0.2* It’s driving me crazy using this app to make a purchase! ### 1/5 — Horrible App *2021-04-05, version 1.0.2* Same problem as the comment, keep shutting down. Can’t sign in, can’t verify the email. The verification email was sent into my rubbish email 😂. This app is horrible. ### 1/5 — So buggy *2021-04-02* I hate that the company only allows you to use coupons if you purchase through this app. Signing up is a pain, everything lags as crashes, i will be purchasing using these coupons and then will immediately delete this app and never use it again. I wish it was better, the actual contact lenses are great. ### 1/5 — Pointless download *2021-03-25, version 1.0.2* Downloaded the app, created an account, authenticated email , can’t sign in 😒 sign in button doesn’t click, “go” button doesn’t work. Can’t sign in at all ### 1/5 — Freezes A Lot *2021-03-10* This is a very frustrating app to use. Freezes a lot. You click on something and nothing happens. You got to click like over 10 times for something to load. Slow and buggy app. Save yourself the trouble and just order from their website. ### 1/5 — 😢 *2020-11-06* ..WHY THE REGION THAT I SELECTED ISN’T AVAILABLE FOR SHIPPING ?! Already 5 days... but before all this I ordered lots of things and I got them ....WHY I CANNOT ORDER NOW ??? ## Most critical reviews (10 lowest-rated) ### 1/5 — App needs work *2025-07-09* App needs so much work! Love the contact lenses ### 1/5 — slow and laggy *2025-04-01* it takes me forever to browse the app ### 1/5 — The app doesn’t work *2024-12-29* The app is a will not sign me in or track my package,thus it doesn’t work. Website on Chrome works better than the app. ### 1/5 — IT NEVER WORKS!!! *2024-12-08, version 1.5.6* I could never open the app or even access the website no matter what device I use. It's impossible!! I don't know how people buy from here. ### 1/5 — awful app *2024-11-14* the app is so bad i’ve given up trying to order multiple times. it’s the worst app i’ve ever used. it’s buggy, slow, and freezes all the time. it also constantly kicks me out. ### 1/5 — Laggy glitchy app *2023-08-09* As the title says, its laggy and glitchy. You’re better off using the site version instead 💀 ### 1/5 — App and website doesnt work *2023-08-01, version 1.5.6* Both doesnt work in australia. Havent worked for more than a week now. ### 1/5 — Laggy *2023-07-16* The app crashes so much and i cant even order… ### 1/5 — Horrible app *2023-03-01, version 1.5.6* It’s almost impossible to use this app, it’s incredibly slow. ### 1/5 — Worse app I’ve ever used *2023-01-28* Bruh I don’t write comments but this is the worse app I’ve ever used literally bruh I hate it I’m not gonna order anything on olens anymore I’m so mad rn I’ve tried over an hour ## Most praised reviews (10 highest-rated) ### 5/5 — I got a 20% off *2020-06-17* It's so convenient to shop💕 Actually I got 20% off coupon for my order via App📱Easy to save the product information which I want to buy next! And I love I can check the Puse alarm regarding my order and inquiry instead of Email👍 ### 5/5 — Super great *2020-06-17* Fast and good service and good quality of products ! I have been waiting for olens to launching a app and here it is❤️❤️ i just ordered bunch of contacts !!the one that black pink promotes !! ### 4/5 — Lagging *2021-06-18* The app is slow at times and lags whenever you click to preview to see what the lenses look like when worn. I hope the company also consider and include afterpay or laybuy as mode of payment since all products are priced in US dollars. This will give the customers an option to pay it off fortnightly or weekly. ### 4/5 — Love Olens but the app needs fixing *2020-07-20* I love Olens but the app needs to be better. It crashes a lot and sometimes the “back” button doesn’t work. It should make browsing and purchasing better not complicated ### 4/5 — It’s good app for easy shopping BUT *2020-06-16* It’s a good app for easy shopping but if you are an existing customer with an account the sign in feature is broken it won’t sign you in I would just use the website instead of the app. ### 3/5 — Products are good *2023-02-26, version 1.5.6* The app and website are both very glitchy and slow to load, however it is worth putting up with because the products are always very good and arrive fast ### 3/5 — Geht *2022-05-21* Für die Benutzung schwer, es funktioniert eher wie eine Webseite nicht wie eine App ### 2/5 — Great Price and Lenses but Slow! *2024-12-27* This app is horrible. It crashes and quite slow to load. The same thing with their website. This review isn’t about the product, but if you must know, I’m a return customer of three years. I love their contact lenses. ### 2/5 — Great site, AWFUL APP! *2024-04-18* The website and products are fantastic and stellar quality, but this app is buggy and clunky and 1000% awful. It’s like from eons past and it makes me not want to order anything when I had to reload the app 10 times (hard reset) to LOG IN. ### 2/5 — App itself still buggy *2020-06-27* I love olens and was so excited to see that they have an app now because it’ll be so much easier. not the case tho. the navigation options weren’t as convenient as the website (such as last chance/clearance or searching for contact according to diameter). it was freezing a lot and taking a long time between each click/step to actually buy the contacts which made me extremely frustrated and actually stopped me from buying my order because it was just too annoying. this is just my experience with the app itself. I will always buy my contacts from olens and I love it to death but the app needs some working on. (also thank you for 20% off) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*