# OLG PROLINE SportsBook Betting — user reviews > 28 indexed App Store user reviews of OLG PROLINE SportsBook Betting by Ontario Lottery and Gaming Corporation, rated 4.57/5 from 583 ratings. - Source: https://appshunter.io/ios/app/olg-proline-sportsbook-betting/id6756412017/reviews - App overview in markdown: https://appshunter.io/ios/app/olg-proline-sportsbook-betting/id6756412017.md ## Newest reviews (8 of 28) ### 2/5 — Deposit money *2026-05-13* I wish OLG way of depositing the same on proline app ### 1/5 — Can’t even log in *2026-04-27* How much do developers get paid to create an app this bad? **Developer response:** Thanks for reaching out! We're sorry to hear you're having issues with the app. Please contact our Player Support via Live Chat on OLG.ca (available 24/7) or call 1-800-387-0098, they'll be happy to help! Thanks ### 1/5 — Do Not Use!!!!!! *2026-04-26* Every time I go to scan the app for purchasing a ticket, it wont scan. It says error but all the games have not started. All games are available but others of a much lower winning amount scan easily with a combination of those same games AND it is all moneyline so it’s not that the combination can’t be done. They control what you’re doing. You can’t pick what you want **Developer response:** Thanks for reaching out. We’re sorry to hear you’re having trouble scanning your ticket in the Proline app. Error messages can sometimes happen due to technical or validation issues, and our Player Support team can look into your specific situation. Please contact Player Support through Live Chat on OLG.ca (available 24/7) or call 1‑800‑387‑0098. They’ll be happy to help review this with you. ### 1/5 — Worst app ever *2026-04-11* This is the absolute worst app I’ve ever encountered. Took over a month to even work to download, and now I can’t even use the app. So terrible it’s unbelievable ### 1/5 — significant downgrade *2026-02-16* the new app is impossible to navigate and constantly glitches. the old app would lag and glitch too but at least the UI and UE were user friendly. cant place in store bets **Developer response:** Thanks for your feedback — we really appreciate you sharing your experience. To place In‑Store bets, tap the hamburger menu in the top‑left corner. You’ll find the In‑Store options listed there. ### 2/5 — Fails to load. *2026-02-16* Able to log in but home page frequently does not load. Available balance shown but that’s it. Have uninstalled and reinstalled several times to no avail. Frustrating. **Developer response:** Hi there, sorry to hear you are having trouble with geolocation. Please reach out to our friends at Player Support via Live Chat on olg.ca or by calling 1-800-387-0098 so they can look in to this for you. ### 1/5 — Missing Leagues! *2026-02-09* Previous app was better. Where is the Turkish Super League??? We can't bet anymore! Lack of soccer leagues!! I will use Bet365 because of your ridiculous new app! ### 1/5 — Awful *2026-01-27* Can’t even place a bet. App freezes when you try to tap the area to set your dollar figure. **Developer response:** We've released a new app update that fixes the freezing issue some users experienced. Please update to the latest version for the best performance. Thank you for your patience and for sticking with us. ## Most critical reviews (10 lowest-rated) ### 1/5 — Confusing Settlement Process *2026-07-30* Disappointing experience. Multiple settlement changes caused confusion, and customer support failed to provide a satisfactory explanation or resolution. ### 1/5 — Multiple logins *2026-07-23* Keeps making me login over and over again and still won’t allow me to bet ### 1/5 — Geolocation Error *2026-07-10* Login loading issue with geolocation check fail ### 1/5 — Login process *2026-06-03* Why do I have to log in again to proline after already logged in to OLG casino account? **Developer response:** Thank you for sharing this suggestion. We love hearing ideas from our players, and your request has been passed along to the team for review. We can’t promise timing, but feedback like yours helps shape our roadmap. Please keep the ideas coming! ### 1/5 — Bonus bet *2026-05-25* They promise you the bonus bet upto $250 but don’t give you any as I opened a new account and I was denied a bonus bet so I don’t like their false advertising **Developer response:** Thanks for reaching out! We're sorry to hear you're having issues with the app. Please contact our Player Support via Live Chat on OLG.ca (available 24/7) or call 1-800-387-0098, they'll be happy to help! Thanks ### 1/5 — Bad app *2026-05-22* Can’t even make a deposit **Developer response:** Hi there. Thanks for reaching out! We're sorry to hear you're having deposit issues. Please contact our Player Support via Live Chat on OLG.ca (available 24/7) or call 1-800-387-0098 (available from 8 AM - midnight), they'll be happy to help! ### 1/5 — New version *2026-05-16* Went from bad to worse with this version. **Developer response:** Thanks for your feedback. We’re always working to improve Proline and deliver a great experience. If there’s anything specific we can do better, please let us know, we’d really value your input. ### 1/5 — Just embarrassing *2026-05-16* Repeatedly make in store betting difficult/impossible. Just why? Imagine if the government run something… that is this ap terrible. I used to be a fan I use to place a 1000$ of bets per year but I will give that money to the Americans now. Just a simple scan QR code betslip? How can you be so incompetent as to make an ap worse ? lol government keep your job and make bank no matter how much more incompetent you are than private industry ### 1/5 — Quick limits on bets worthless *2026-05-13* Why run an app when you limit people after few bets ### 1/5 — Sucks *2026-05-12* I’m moving to bet365 **Developer response:** Sorry to hear that! If there’s something we could improve, we’d really appreciate your feedback. We’re always working to make Proline better for our players. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Site *2026-07-09* I mean their cash out are slow as hell but otherwise the site is what you expect. Happy to have it ### 5/5 — Loading issue *2026-07-07* Cannot load ### 5/5 — Wish me luck ;) *2026-07-01* Excellent app ### 5/5 — Great and easy to use *2026-06-08* Great and easy to use app on the go ### 5/5 — Great *2026-05-23* Easy to use and get to the games you want. ### 5/5 — Great promos *2026-05-12* Honestly unreal promotions, so frequent. Great app ### 5/5 — I bet I will use this version more often. *2026-04-10* Improvements across the board! ### 5/5 — Much better *2026-04-10* App improved a lot since past versions - making a bet is easier and overall app is just less glitchy. I love that I can make same game parlays on baseball now as well which they didn’t have before. ### 4/5 — Happy with updates *2026-04-23* More same-game parlay options than before. That's what I was looking for. **Developer response:** Thank you for taking the time to share your feedback. We’re always looking for ways to improve the player experience, and your comments truly help guide our enhancements. ### 4/5 — It’s not perfect, but it’s better! *2026-04-23* Big changes from where it was previously **Developer response:** We appreciate you sharing your thoughts with us. Feedback like this is invaluable as we continue working to improve the overall player experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*