# Olivia by Paradox - CEM — Candidate Experience Manager

> AI-powered candidate experience manager for recruiters. (iPhone/iPad app by Paradox, LLC.)

- Source: https://appshunter.io/ios/app/olivia-by-paradox-cem/id1330936756 (this page in markdown: same URL + `.md`)
- Developer: [Paradox, LLC](https://appshunter.io/developer/1290013605)
- Category: Business, Productivity
- Price: Free
- Rating: 3.50/5 from 31 App Store ratings · 8 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 176 MB
- Languages: American English, Arabic, Bosnian, Bulgarian, Khmer, Croatian, Czech, Danish, Dutch, Finnish and 25 more
- Released: 2018-01-16
- Data updated: 2026-08-15
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/olivia-by-paradox-cem/id1330936756/reviews.md

## What is Olivia by Paradox?

Paradox CEM

We’ve taken the Paradox CEM (Candidate Experience Manager) from web to iOS to help you quickly and effectively communicate with your candidates.

Paradox CEM mobile app benefits include:
     • Easily manage the candidates that your AI assistant Olivia has captured, screened and engaged for you.
     • Quickly communicate with your candidates through Web, Email, SMS and Facebook Messenger®.
     • Effortlessly schedule interviews by leveraging Olivia to find times that work for your organization and top candidates.
     • Receive real-time push notifications when your candidates interact with Olivia.

Note: The Paradox CEM is free to download and a subscription with Paradox is required to use the application.

________________________________________________________________________ 

ABOUT PARADOX

We are Paradox, the AI company that believes recruiting is a people game.  

Our flagship product is Olivia, the AI recruiting assistant obsessed with improving and reinventing the candidate experience.

Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions.  She delivers one-to-one candidate experience at scale, and even handles interview scheduling.

At Paradox, we see a future where humans do the things they’re best at, and AI technology handles the mundane and simple tasks for us.  Technology is a tool for us, and should be used as such.

We never want to remove humans from the recruiting process.  We just want to make it better. Our dream is a better candidate and recruiter experience for everyone.

## Key features

- Manage captured candidates
- Communicate via multiple channels
- Schedule interviews with AI
- Real-time push notifications
- AI screening and engagement

## Recent user reviews (8 of 8)

All indexed reviews: https://appshunter.io/ios/app/olivia-by-paradox-cem/id1330936756/reviews.md

### 1/5 — Horrible updates

*2026-01-13*

Everything that seems to work well gets removed or changed with no notice and no option to opt out. Latest update took away the ability to see an applicants status unless you click into the record…. Bad move!

### 1/5 — Useless

*2025-12-20*

Have to log in every time, keeps crashing, just unbelievable.

### 1/5 — Login with authentication every single time

*2025-08-29*

Have to login with authentication every time, very annoying and time consuming. Also, app keeps going offline constantly and have to log back in with the authentication process. Please fix this. It’s extremely inefficient and inconvenient.

### 1/5 — Not working, glitch makes it inconvenient

*2025-08-23*

i tried to sign in from my phone however i cant get passed the “Would you like to continue?” screen.l despite pressing the “continue “ button. 

i’ve deleted and redownloaded the app but it just doesnt work. 

My job uses this app for scheduling but it’s not convenient due to the glitch….

### 2/5 — 50-50 Works half the time 😅

*2025-08-18*

App does not work from time to time, login multiple times. Refresh, reinstall, but nothing works?!

### 1/5 — Crashes

*2024-11-12*

The app keeps crashing and not letting me navigate

### 2/5 — Most recent update is not good

*2022-11-25*

The ability to disposition candidates from your phone is a huge win and the primary reason for having the app. With this latest update, you can no longer do that. All dispositions are locked and you can no longer do it from the app and are forced to use your laptop.

### 5/5 — Okay  thank love

*2022-02-27*

Mmmmm
Mm

## Frequently asked questions about Olivia by Paradox

### What is Olivia by Paradox?

Olivia by Paradox is a mobile application designed to help recruiters manage candidate interactions and streamline the recruitment process. It leverages AI to capture, screen, and engage candidates, and facilitates communication and interview scheduling.

### Is Olivia by Paradox free to use?

The Paradox CEM mobile app is free to download. However, a subscription with Paradox is required to utilize the application's full functionality.

### What communication channels does Olivia by Paradox support?

Olivia by Paradox allows you to communicate with candidates through Web, Email, SMS, and Facebook Messenger, providing a comprehensive approach to candidate engagement.

### How does Olivia by Paradox handle interview scheduling?

The application leverages the AI assistant, Olivia, to effortlessly find interview times that work for both your organization and your top candidates, simplifying a often time-consuming task.

### Does Olivia by Paradox provide notifications?

Yes, you will receive real-time push notifications when your candidates interact with Olivia, ensuring you stay updated on candidate engagement and next steps.

### What devices is Olivia by Paradox compatible with?

Olivia by Paradox is available for iPhone, iPad, and iPod devices, making it accessible on the go for recruiters.

### How often is Olivia by Paradox updated?

The latest version of Olivia by Paradox is 2.1.5, and it was last updated on March 10, 2026. This indicates a commitment to ongoing development and improvements.

### What is the user rating for Olivia by Paradox?

Olivia by Paradox has a rating of 3.5 stars based on 29 ratings, suggesting a generally positive but mixed user reception.

## Version history (last 5 releases)

### 2.2.1 — 2026-08-11

New Features & Enhancements

- Superday Hiring Events: Users can now browse and participate in public Superday Hiring Events directly within Conversational Events.

- Verbal Offers & Forms: Improved offer workflow support and streamlined candidate attribute behavior across forms and offers.

- Enhanced Access Control: Upgraded permissions model for Journeys stages and statuses to ensure secure and seamless navigation.

Performance & Stability: Improved app reliability, optimized data processing, and updated internal network connections for a smoother experience.

Security Updates: Enhanced background security and removed outdated endpoints to keep your data safe.

### 2.2.0 — 2026-07-14

- Improved Chat Experience: Updated the Chat Widget UI for a cleaner, more seamless display of shared images.

- Enhanced Document Tracking: Upgraded the "Version History" panel to help you review document iterations more easily.

- Streamlined Events: Optimized conversational event flows to smoothly skip Superday Hiring Events within the app.

### 2.1.9 — 2026-06-11

1. New Features & User Experience Improvements

    - Enhanced Media Privacy: Added a new manual blurring feature for explicit images to improve content safety and user control within the app.

    - Rich Messaging Support: Improved the Employee Assistant chat experience by adding native support for handling inbound message reactions and emoji-only messages.

2. Performance & Under-the-Hood Enhancements

    - UI Layout Refactoring: Refactored the core reusable list layouts and optimized self-sizing logic across the app. This significantly improves scroll performance, view rendering speed, and UI stability on various iOS device screen sizes.

3. Fixed bugs

### 2.1.8 — 2026-06-09

1. New Features & User Experience Improvements

    - Enhanced Media Privacy: Added a new manual blurring feature for explicit images to improve content safety and user control within the app.

    - Rich Messaging Support: Improved the Employee Assistant chat experience by adding native support for handling inbound message reactions and emoji-only messages.

2. Performance & Under-the-Hood Enhancements

    - UI Layout Refactoring: Refactored the core reusable list layouts and optimized self-sizing logic across the app. This significantly improves scroll performance, view rendering speed, and UI stability on various iOS device screen sizes.

### 2.1.7 — 2026-05-12

- New Language Support: The app is now available in Finnish and Norwegian.

- Career Fair Mode Improvements: Updated the interview cancellation process for a smoother scheduling experience.

- Performance & Stability: Under-the-hood updates to employee segments and data synchronization to ensure a more reliable experience.

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## More apps by Paradox, LLC

- [Regis Hire](https://appshunter.io/ios/app/regis-hire/id1593160760)

All apps by Paradox, LLC: https://appshunter.io/developer/1290013605

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
