# Omada — user reviews

> 297 indexed App Store user reviews of Omada by Omada Health, inc., rated 4.70/5 from 94,501 ratings.

- Source: https://appshunter.io/ios/app/omada/id805711008/reviews
- App overview in markdown: https://appshunter.io/ios/app/omada/id805711008.md
- Rating breakdown: 5★ 74,149 · 4★ 13,304 · 3★ 4,330 · 2★ 1,024 · 1★ 1,694

## What do users think of Omada?

Overall sentiment: neutral

**Pros**

- 👍 Helpful coach and knowledgeable
- 🚀 Seamless integration with other apps
- 💡 Comprehensive program for lifestyle changes
- 👍 Gradual approach to weight loss
- 👍 Supportive community and group

**Cons**

- 🐛 Buggy app with limited functionality
- 🔍 Impersonal and generic program
- 🔍 Lack of tailored feedback and support
- 🔍 Ineffective meal tracking and data entry
- 🔍 Discouraging for those with specific health conditions

**Commonly reported bugs**

- Inconsistent weight data sync
- Inability to edit or delete food entries
- Unreliable app performance and crashes
- Confusing user interface and navigation

**Most requested features**

- Allow manual weight entry and deletion
- Provide more detailed nutrition tracking
- Improve group discussion organization
- Add water intake and exercise tracking
- Enable customization of goals and settings

## Newest reviews (10 of 297)

### 3/5 — Update Issues

*2026-08-19, version 26.30.0*

Updates have made so the app won’t accept meal entries. Other than the annoying bugs, I l using the app! It has been a great way to track trends and progress!!

### 3/5 — Incorrect info/syncing issues

*2026-08-13, version 26.29.0*

The first thing I noticed was when I entered my diet Mountain Dew it showed it had 100 g of added sugar. I reached out and they told me to uninstall and install the app and so far across my fingers that’s been working. The other thing is it sinks to my Google Health app, however, the Omada app does not sync 100% of my steps walked. So for example, I hit over 5000 steps with my Fitbit, but this app is only showing like 4600 and something. The previous day I had 4990, but this app shows like 4300 and something.

### 4/5 — Great program

*2026-07-10, version 26.24.0*

Great program I just need to figure out how to adjust portion sizes

### 2/5 — Disappointing End to Program

*2026-06-26, version 26.22.0*

I was enjoying having the scale to track my weight. My company paid for me to be a part of the program for 3 years. When I got new insurance Omada just dropped me with no notice. I found out when I wasn’t able to log in. Disappointing for a company that supposedly cares about member health.

Also, my initial support group was not interactive at all. Most of the benefit was weight tracking, which I can no longer do!

### 5/5 — Really makes you revisit your habits: eating, exercise & sleep!

*2026-06-10, version 26.20.0*

The dietitian is really helping me make better choices. Even when I don’t make good choices I see the difference in my energy level and whether I get good rest or night sweats from sugar crashes.

### 4/5 — New Tools

*2026-05-22, version 26.17.1*

The program helps but has limitations.You can get all the data on why you’re failing but that doesn’t stop the cycle.

### 1/5 — Waste of time

*2026-05-16, version 26.16.0*

I started using this app through my insurance. The lessons were basic and out dated information. Even after over 3 months of use, they did not improve. My coach was worthless. She wanted to micromanage my type 1 diabetes and give me basic information I was given 20 years ago at diagnosis. When told her that her that I was disappointed with Omada, she said she was sorry I felt that way and ghosted me for the last 2 months. I tried to stick it out but felt I was not benefiting from the app. The food tracker was not giving me the data I needed (number of carbs, macros). The blood glucose meter they sent was 80 points off. Essentially they were charging my insurance for being a basic app when I could just download a different app for free. Meanwhile, I have lost 20 pounds but not because of anything with the Omada app or coach. The coach never mentioned this weight loss. Don’t waste your time.

### 1/5 — Where’s the Dr

*2026-05-13, version 26.16.0*

Pointless and useless, I actually gained weight when my insurance demanded I start using this app and scale.

### 1/5 — Impossible

*2026-05-12, version 26.16.0*

Why is it that I have the app and I’ve done the whole application to let me see if I could get a scale but I’m getting no email to verify it. I verified my email, but I’m getting a new email to verify that I am qualified. why is it so difficult?

### 5/5 — It works!

*2026-05-01, version 26.14.0*

I love this app. The scale is my favorite part that gets me to weigh every day, and I like that it tracks my steps and keeps me motivated to reach my goals. A bonus is the health coach to answer questions anytime there is a concern or a need.

## Most critical reviews (10 lowest-rated)

### 1/5 — Eh

*2026-08-24, version 26.31.0*

I loved it at first and the coaches are great along with the education. suddenly they closed my account for no reason. I had to reapply and got denied saying because I don’t work at Costco. I tried reaching out 3 times about the issue and never heard back. First time that has ever happened. That’s why I’m giving it one star.

### 1/5 — Update

*2026-08-16, version 26.29.0*

Since the new update it’s been bugging out. It’s not uploading my meals.

### 1/5 — In consistency

*2026-08-13, version 26.29.0*

The app is full of bugs and will not let you edit and save your meals when you need to make changes.

### 1/5 — Slow Application

*2026-07-30, version 26.27.0*

Doesn’t allow input or edits of meals

### 1/5 — Extremely limited

*2026-07-28, version 26.27.0*

If you already know that grapes are healthier than M&Ms, you are too advanced for this program. The articles are simplistic, the content is meager, and the functionality is limited. The food tracker doesn’t even have calories. You can do better for free.

### 1/5 — Log partial portions?

*2026-07-28, version 26.27.0*

There seems to be a way to do it but it is unnecessarily obscure and complicated. Why isn’t there just a decimal point or ability to use common amounts like 1/2 or 1/3 right when you log a food item?  I can’t use it this way.

### 1/5 — They appear to have deleted my previous one star review.

*2026-07-15, version 26.25.0*

A nonfunctional app which I have detailed in my previous (now missing) review.

### 1/5 — Don’t rely on the nutrient estimates. The app can’t do basic math.

*2026-07-01, version 26.23.0*

Update: 30 June 2026

The app is incapable of simple addition. Below is the protein and fiber I consumed for breakfast and dinner today, followed by the figures Omada came up with for the same meals. 

Breakfast, what I ate 
Protein - 56.35 grams 
Fiber - 22.75 grams 

Breakfast, what Omada recorded
Protein - 32.1 grams 
Fiber - 1.8 grams 

Dinner, what I ate 
Protein - 51 grams 
Fiber - 16.05 grams 

Dinner, what Omada recorded 
Protein - 44.4 grams 
Fiber - 11.7 grams 

I have submitted trouble tickets and Omada is ignoring this issue and simply refusing to respond with any explanation or timeline for correction. 


Original Review:
1. AI repeatedly overwriting nutritional information I have entered and Saved with incorrect data.
2. No option to add food names or correct serving sizes. ( if I eat one slice of Colby Jack cheese I do not want to default to one cup of shredded Colby Jack)

The scale weighs and transmits but it’s been two days since the last time the app acknowledged receiving that data.

### 1/5 — Can’t actually sign up

*2026-06-09, version 26.20.0*

Go through the entire sign up process and verify email. Then it won’t let you submit the where you heard of this part which doesn’t allow you to move forward in the process. Terrible app.

### 1/5 — App is no longer entering data from the scale

*2026-05-24, version 26.17.1*

In addition to the following:
1. AI repeatedly overwriting nutritional information I have entered with incorrect data.
2. No option to add food names or correct serving sizes. ( if I eat one slice of Colby Jack cheese I do not want to default to one cup of shredded Colby Jack)

The scale weighs and transmits but it’s been two days since the last time the app acknowledged receiving that data.

## Most praised reviews (10 highest-rated)

### 5/5 — Omada

*2026-08-12, version 26.29.0*

It’s an amazing tool, especially messaging back and forth with a coach. I will continue with the program, keeps me motivated

### 5/5 — Review

*2026-07-20, version 26.26.0*

I enjoy taking this app, it is easy to navigate. I enjoy my health coach Bob. He is very kind and takes the time to get to know you and help you succeed.

### 5/5 — Excellent

*2026-07-11, version 26.24.0*

I really enjoyed Omada program, I was prediabetic and it helped me get my A1c back to normal levels. The coaches help to keep you accountable.

### 5/5 — Just the Support I Needed!

*2026-07-10, version 26.24.0*

Friends and family don’t really wanna hear about your weight loss journey… But at Omada, everyone there is dedicated to this and they are ready to help. My coach, Katherine, is amazing for one on one discussions. There’s groups to discuss whatever you need to discuss from whichever stage in life you’re in: from young parents to aging adults. The program includes a scale, potentially a blood pressure machine, and resources galore! Even IA chats, help you figure out next steps and offer up more precise information to meet your needs.All you need to do is get engaged and participate in your own health!

### 5/5 — First two weeks

*2026-06-30, version 26.23.0*

The first two weeks so far I have been given tremendous support and knowledge 
My life coach is like an Angel that looks forward for me to succeed

### 5/5 — Thank you

*2026-06-29, version 26.23.0*

It’s so worth it if you’ll work it and DO NOT GIVE UP NO MATTER WHAT

### 5/5 — The New Me!!

*2026-06-28, version 26.22.0*

I’m absolutely loving this app. I have all my vital resources in one place. The group and individual support are the most important to me. They help you work on the inside, which reflects on the outside.

### 5/5 — Health guidance and Health Coach

*2026-06-27, version 26.22.0*

This program is great! I really like my coach. She is very inciteful and encouraging.

### 5/5 — I love this app!

*2026-06-26, version 26.22.0*

I enjoy reading the articles and applying them to my daily life to get the best out of my health I can. I like communicating with my health coach and other specialty coaches. They check in with me and communicate with me as often as I need.

### 5/5 — Stay healthy in a simple way

*2026-06-13, version 26.20.1*

Omada shows many short lessons for me to choose. Written in a calming and understandable language. They make sense and definitely motivate you.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
