# Oman Air — user reviews > 116 indexed App Store user reviews of Oman Air by Oman Air SAOC, rated 4.60/5 from 1,057 ratings. - Source: https://appshunter.io/ios/app/oman-air/id813479922/reviews - App overview in markdown: https://appshunter.io/ios/app/oman-air/id813479922.md - Rating breakdown: 5★ 885 · 4★ 75 · 3★ 20 · 2★ 19 · 1★ 58 ## What do users think of Oman Air? Overall sentiment: negative **Pros** - 🚀 Easy check-in and boarding - 🌟 Excellent business class experience - 👍 Efficient and reliable app **Cons** - 🐛 Frequent app crashes and bugs - 🤔 Confusing booking process - 💰 Unexpected charges and fees - 🤯 Poor customer service and support **Commonly reported bugs** - Login issues and inability to retrieve booking details - Inconsistent app behavior across devices - Booking errors and failed transactions **Most requested features** - Seamless integration with Sindbad frequent flyer program - Real-time flight updates and notifications - Improved seat selection and management ## Newest reviews (12 of 116) ### 3/5 — Working slow *2026-02-27, version 4.13.0* App loading very slow, had to try 10 times thecheck in proces …. ### 4/5 — El abry *2026-02-27, version 4.13.0* Great app, but need to update payment method ### 2/5 — Uncertainty of charges *2026-01-08, version 4.11.0* Maybe charged for seats that I never requested, maybe? ### 4/5 — Good app - but need more love updates *2025-12-11, version 4.9.1* The app is very efficient and gives details of your trip, but it would be great to see some live features, so it could updates you if there are gate changes etc ### 2/5 — Buggy *2025-11-10, version 4.8.6* App is very laggy. I placed a bid for business class which I want to cancel but after clicking on ‘modify bid’, I just get a blank white screen. I’ve reattempted multiple times on different days and no change. ### 2/5 — Full of bugs that limit functionality *2025-10-15* Unreasonably glitchy for an airline trying to compete with other major airlines. Constant error messages for basic things like checking in and often gets stuck on the loading message. ### 2/5 — App not friendly *2025-10-11, version 4.8.4* The app is not user friendly with multiple failure to load the flights. The sindbad membership failure to add even when signing in. Few hidden costs are added automatically and should be unticked manually. ### 3/5 — Mr *2025-09-14, version 4.8.2* I was doing my payment and it asked for my mobile phone which was not operating as I was out of Australia, so I could not continue as I could not get the code that you sent! It should go to my email address ! ### 1/5 — Worst service *2025-09-13, version 4.8.2* I had priority boarding and waited for hours in online check in counter. I was refused breakfast in trv mct flight. Cabin crew service is bad ### 1/5 — Members are the same *2025-08-22* The main issue with this app is thatvthe purchse process is long for registeted members who are logged on, thier details are not captured in the process of buying a ticket. So it is cumbersom to use as it doen’t register your details or prefrances. Every time you use it. Youbareclike a first time user. ### 2/5 — Worse than the average airline app *2025-08-10, version 4.7.1* The app is slow and doesn’t have as many features as other apps. Basic features sometimes don’t work, for example the button to add a boarding pass to Apple Wallet doesn’t work. ### 1/5 — Application too slowly and stuck always *2025-08-09* Application becomes not friendly and difficult to book through it .. not recommended at all ## Most critical reviews (10 lowest-rated) ### 1/5 — Not able add additional baggage in Mange booking *2026-04-03* It was pathetic experience with this this app since it’s not allowing any baggage adding and charging like hell during baggage checkin at airport ### 1/5 — Slow and not user-friendly *2026-03-23* The app is a lot like the webpage experience: slow and cumbersome. Sometimes submissions hang forever and you have to “reboot” the app. Navigating through it is painful, with each “click” leading to an excruciating wait. Garbage … But what do you expect? It isn’t Qatar Airways or Emirates, it’s Oman Air. ### 1/5 — Painfully slow. Just use website *2026-03-10, version 4.14.0* I’m almost impressed at how slow the app loads different screens ### 1/5 — One Staff Can ruin your day *2026-02-27, version 4.13.0* Recently, the attitude of one of the LHR check-in counter staff has been as if they are our bosses, with no wishing, no thank you, and no respect. ### 1/5 — The worst app *2026-01-28* Never works. When it works, it barely works. Oh and if you ever forget your member information, good luck retrieving it. ### 1/5 — App keeps asking to pay for a ticket that has already been paid. *2026-01-02* As an Emerald tier member, I expected a seamless experience with Oman Air. Unfortunately, the app repeatedly asked me to pay for a ticket already purchased and didn’t allow seat selection despite my status. To top it off, constant upgrade bids for an already pricey business ticket felt insulting. I hope Oman Air addresses these issues, as I expected more from their premium service. ### 1/5 — Faulty app! *2025-12-31, version 4.11.0* I booked for Jan and it gave me a ticket for Feb!! To change the date, they want to charge me more than the amount I paid for the ticket and to cancel the ticket - I get no refund whatsoever. Absolutely ridiculous. Customer service is useless!! ### 1/5 — The worst ever *2025-11-09, version 4.8.6* The worst airline I had ever in my whole life, I tried almost all airlines in the world Oman air was the worst, I had 10 hours layover in Muscat, no hotel offers or even a chance to speak with one of the Oman air customer service agents. ### 1/5 — Mr *2025-11-04, version 4.8.5* Charging extra without permission ### 1/5 — So buggy *2025-10-02, version 4.8.3* App is super buggy can’t actually do my check in, had to go to the web version which thankfully worked but not before the seats I wanted were taken 👺 ## Most praised reviews (10 highest-rated) ### 5/5 — Use of Services *2026-05-03, version 4.17.0* 5 Star 🙌 ### 5/5 — Great airline *2026-04-07, version 4.15.0* Brilliant first impression ! Excited to fly with Oman Air ### 5/5 — Mr *2026-03-28, version 4.15.0* Very good service ### 5/5 — Ap doesn’t work *2026-03-07, version 4.14.0* I downloaded the App & it doesn’t work ### 5/5 — Super App *2026-02-22, version 4.12.2* Great App and easy to book and use! ### 5/5 — Dr Hamid Noien *2026-02-12, version 4.12.2* Amazing airline , easy check in, amazing transit and super underrated business class. Mashallah ### 5/5 — Boarding pass *2026-02-01, version 4.12.1* Good and efficient set up ### 5/5 — Excellent App *2025-09-30, version 4.8.3* The app worked really well and allowed me to book my flights with confidence ### 5/5 — Travel Made Easy: A Superb App Upgrade! *2024-04-21* Loving the new Oman Air app update! The fresh interface and added features like effortless booking and real-time flight updates have truly enhanced the user experience. Highly recommend for seamless travel planning! ### 5/5 — Awesome update *2024-02-15* Absolutely love the new Oman Air app update! The user interface is intuitive, and the real-time flight updates on the Home Screen are a game-changer. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*