# Oman Taxi: Otaxi — user reviews > 245 indexed App Store user reviews of Oman Taxi by Cloud World co., rated 4.87/5 from 4,017 ratings. - Source: https://appshunter.io/ios/app/oman-taxi-otaxi/id1348254907/reviews - App overview in markdown: https://appshunter.io/ios/app/oman-taxi-otaxi/id1348254907.md - Rating breakdown: 5★ 3,434 · 4★ 168 · 3★ 56 · 2★ 13 · 1★ 45 ## What do users think of Oman Taxi? Overall sentiment: mixed **Pros** - 👍 Straightforward service - 💰 Reasonable pricing - 🚗 Reliable and on-time drivers - 🤝 Friendly and polite drivers - 🗺️ Useful app for getting around Muscat **Cons** - 🚫 SMS/WhatsApp verification issues - 📍 Inaccurate location mapping - 🚕 Luxury cars only available near hotels - 🚫 Payment issues (no card payments, drivers demanding cash) - 🐛 App crashes and login problems **Commonly reported bugs** - SMS code not being received - App logging users out unexpectedly - Inability to book taxis from hotels - Inaccurate pricing and hidden fees **Most requested features** - Multiple login options (e.g., Apple/Google accounts) - In-app chat between passengers and drivers - Ability to tip drivers - More vehicle size options (for larger groups) ## Newest reviews (10 of 245) ### 2/5 — Always not working except with local WiFi , I did data roaming on Oredeo & it didn’t work *2025-11-18, version 1.28.0* Internet technical issues ### 3/5 — Tips *2025-11-10, version 1.28.0* Should allow for tipping ### 5/5 — Pradeep *2025-09-26, version 1.21.0* It was my first and wonderful experience with OTaxi service. So easy and within minutes Taxi came to my door steps to pick me ### 5/5 — Oman ride *2025-08-17, version 1.21.0* Very comfortable ### 5/5 — Perfetta ed economica *2025-08-14, version 1.21.0* Semplice e gli autisti molto disponibili ### 1/5 — Stupid Word confirmation *2025-08-07, version 1.21.0* Which brainless developer has created this code word confirmation task at the initial start of the app. Always stating incorrect. ### 5/5 — OTAXI *2025-08-03, version 1.21.0* Very good experience ### 5/5 — Taxi *2025-07-07, version 1.21.0* Very good ### 5/5 — Great service *2025-06-03, version 1.21.0* Thank you Mohammed ### 1/5 — App doesn’t work *2025-05-08, version 1.21.0* The app has stopped working. It won’t even let me log out or contact support. ## Most critical reviews (10 lowest-rated) ### 1/5 — Adding card payment *2026-07-19, version 1.32.0* Why would it deduct money from my account as soon as I decided to put a card payment option. Very suspicious. Send an explanation please. ### 1/5 — Be careful! *2026-07-10, version 1.32.0* Driver pretended to pick me up and charged me, though he didn't. I complained for days to the otaxi service for days and never received a single response. Horrible company, no customer support... ### 1/5 — Kein Code *2026-01-01, version 1.28.0* Keine Registrierung möglich, da der Code an die Handynummer nicht zugestellt wird ### 1/5 — Foreign phone? Not for you! *2025-12-31, version 1.28.0* Otaxi’s Yango interface does not send the SMS or WhatsApp registration code to foreign phones. Result: the app is unusable. Muscat Taxi and Tasleem worked for me. ### 1/5 — Katka Matej *2025-12-16, version 1.28.0* Must have OMAN SIM!! ### 1/5 — Just awful *2025-12-13, version 1.28.0* The fact this is my first review should go just to show how horrendously awful this app is. It genuinely feels neglected. The most disappointing lacking feature is the inability to save locations. This is just a basic feature which many other navigating applications have. ### 1/5 — SMS CODE / SIGN UP NONSENSE *2025-11-23, version 1.28.0* Did not receive an SMS code or WhatsApp notification during sign up. Tourists beware! ### 1/5 — Useless as no registration possible *2025-11-06, version 1.28.0* Tried several times to receive the authentication code, it never came. Support didn’t response ### 1/5 — It doesn’t work on Rooming package *2025-10-05, version 1.21.0* I’m a visiting muscat for few days and I don’t have Omani line, the application don’t work on rooming package. ### 1/5 — Unusable *2025-10-03, version 1.21.0* Can’t register. No code received. Tried many times, several numbers, all the options. Unusable. ## Most praised reviews (10 highest-rated) ### 5/5 — Great ride *2026-07-01, version 1.32.0* I enjoy every ride with otaxi ### 5/5 — Nice taxi *2026-05-24, version 1.32.0* Nice driver ### 5/5 — review *2026-02-23, version 1.28.0* the behavior of driver was professional. ### 5/5 — Good *2026-02-21, version 1.28.0* Very easy to use ### 5/5 — Great app *2026-02-11, version 1.28.0* As soon as I requested the ride my driver quickly came. Really recommend this app keep this in mind whenever you come to Oman. ### 5/5 — Very good driver *2026-01-07, version 1.28.0* Taxi arrived even although I wasn’t sure if I had ordered it and took us to where we wanted to go. Strange but perfect. ### 5/5 — Good for taxi *2025-12-31, version 1.28.0* To much easy for me ### 5/5 — Great service. *2025-12-04, version 1.28.0* Very friendly with fixed prices on your app as you order. Get the app, well worth it and stops non OTAXI taxi from scamming you. First class !! ### 5/5 — 1 *2025-11-18, version 1.28.0* Fahad was a very polite man ### 5/5 — Utilissima *2025-11-02, version 1.28.0* App utilissima . Semplicissima da usare. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*