# Omantel

> Mobile account management, bill payment, and loyalty program for Omantel users. (iPhone/iPad app by Oman Telecommunications Company SAOG.)

- Source: https://appshunter.io/ios/app/omantel/id419659164 (this page in markdown: same URL + `.md`)
- Developer: [Oman Telecommunications Company SAOG](https://appshunter.io/developer/419659167)
- Category: Utilities
- Price: Free
- Rating: 4.50/5 from 2,771 App Store ratings · 197 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 494 MB
- Languages: American English
- Released: 2011-02-18
- Data updated: 2026-08-13
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/omantel/id419659164/reviews.md

## What is Omantel?

Welcome to our new Omantel App

Our new App comes with a fully redesigned user interface and enhanced features to offer you a simple and exciting digital experience.

We have divided the App into 5 sections:
    1. My Omantel
        1. Check your balance and top-up
        2. Check your bills and make a payment
        3. Monitor your usage
        4. Manage your plan

    2. Makasib
        1. Join Makasib programme
        2. Monitor your Makasib points
        3. Redeem your points
        4. Get to know our partners
        5. Follow Makasib special offers

    3. For You
        1. Explore Omantel offers
        2. Pay Fines, Water and Electricity bills 
        3. Get the best deals selected for you

    4. Value transfer
        1. Top-up other numbers
        2. Make a money transfer
        3. Pay any bill

    5. Settings
        1. Add and manage other numbers
        2. Manage your notifications
        3. Set and change your e-mail and password
        4. Change App language

## Key features

- Check balance and top-up
- View and pay bills
- Monitor usage
- Manage mobile plans
- Earn and redeem loyalty points
- Explore offers and deals
- Transfer value and pay bills

## What do users think of Omantel?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Fast and efficient
- 💡 Excellent features
- 🔒 Secure transactions
- 🤖 Smooth and intuitive interface

**Cons**

- 🐛 Frequent crashes and technical issues
- ⚠️ Unreliable service
- 💰 Billing and payment problems
- 🕰️ Slow performance
- 🤯 Confusing user experience

**Commonly reported bugs**

- Login issues and inability to reset passwords
- Inconsistent app behavior across devices
- Unreliable data usage tracking
- Glitches in payment and top-up processes
- Unresponsive or missing features

**Most requested features**

- Separate bill management for multiple numbers
- Improved customer support
- Seamless integration with other Omantel services
- Loyalty program enhancements
- Offline functionality

## Recent user reviews (10 of 197)

All indexed reviews: https://appshunter.io/ios/app/omantel/id419659164/reviews.md

### 1/5 — Very slow and confusing

*2026-06-14, version 7.6.0*

It is like apps of 2015, not 2026. Very slow . I don't know what language they used to build this application, but seems it is very basic language.

### 1/5 — التطبيق سيئ جداً لا يليق بمستوى امكانيات الشركة،،

*2026-06-06, version 7.6.0*

اسواء تطبيق موجود على هاتفي، واجهه سيئ، صعوبة الوصول الى المطلوب،معظم الوقت بطيئ ولايعمل🤦🏻‍♂️

### 1/5 — The current updated version has problems logging in the app- fix it and update

*2026-04-16, version 7.4.2*

The current updated version has problems logging in the app- fix it and update

### 1/5 — One of the worst app

*2026-03-08, version 7.2.5*

You pay for plans, they deduct money and the plan never gets activated

### 2/5 — 👎

*2026-01-15, version 7.0.0*

bad service, the app keep lagging many times and no one fixes it, don’t care about their customers .

### 1/5 — Broken

*2026-01-11, version 7.0.0*

Resets to the beginning each time I try to video my face

### 1/5 — اكلين الاموال

*2025-12-22, version 6.9.7*

الحرامية تتصل بكه

### 1/5 — Issues

*2025-09-14, version 6.5.2*

What a garbage app, one of the worst I have ever seen. Technical issues constantly, never smooth.on top off that i got scammed, i have prepaid sim and I paid for data for one week( hayyak deals). They instead added it to my “credit” and it evaporated when I switched my data on.

### 3/5 — Makasib

*2025-07-15, version 6.3.0*

I’m not getting my makasib points since 3 months why??!

### 1/5 — Issues

*2025-06-23, version 6.2.9*

What a garbage app, one of the worst I have ever seen. Technical issues constantly, never smooth.

## Frequently asked questions about Omantel

### What does the Omantel app do?

The Omantel app allows users to manage their mobile accounts, including checking balances, topping up, viewing and paying bills, and monitoring usage. It also provides access to the Makasib loyalty program, exclusive offers, and value transfer services.

### What are the key features of the Omantel app?

Key features include checking your balance and topping up, viewing and paying bills, monitoring your data and call usage, managing your mobile plan, joining and redeeming points from the Makasib loyalty program, exploring personalized offers, and transferring value to other numbers.

### Is the Omantel app free to use?

The app itself is free to download and use. While the app facilitates various services, some transactions like topping up or bill payments may involve associated costs with your Omantel services. The app also mentions in-app purchases.

### What can I do with the Makasib program in the app?

Through the Makasib section, you can join the loyalty program, monitor your accumulated points, redeem these points for rewards, discover partner offers, and stay updated on special promotions related to the program.

### Can I pay bills for services other than Omantel using this app?

Yes, the app allows you to pay various bills, including electricity and water bills, in addition to your Omantel mobile bills. You can also top up other numbers and make money transfers through the value transfer section.

## Version history (last 5 releases)

### 8.0.2 — 2026-08-13

Thank you for using Omantel App! We’re coming again with some fixes, enhancements, optimization, and new exciting features to help you get the most out of Omantel’s services.

### 8.0.0 — 2026-08-09

Thank you for using the Omantel App! We’re excited to bring you new features and improvements:

* Enjoy a refreshed Home Screen with an improved Top Offers experience.
* Discover the enhanced Makasib journey, now featuring LuLu Happiness as our newest rewards partner.
* Select  and manage Gift Boxes more easily for both Baqati and Baiti services.
* Experience a simpler and more secure onboarding journey with Theqa verification.
* Choose to pay for Enterprise Add-Ons upfront or add the cost to your bill.
* Settings has been refreshed for a smoother and more intuitive experience.
* Support for eSIM fulfillment has been enhanced for a seamless digital experience.
* 5G Baiti Fiber customers can now access and enjoy the Omantel App.
* We’ve also made performance improvements and fixed bugs for a smoother experience with Omantel’s services.

### 7.6.4 — 2026-07-10

Thank you for using Omantel App! We’re coming again with some fixes, enhancements and new exciting Khareef Offers to help you get the most out of Omantel’s services.

### 7.6.0 — 2026-05-13

Thank you for using the Omantel App! We are excited to introduce new features and enhancements to improve your experience
 
•	Active plans and subscriptions are now easier to view and manage with a simplified screen and quick actions
•	Convert your SIM to eSIM quickly and securely using Theqa verification
•	Log in using Theqa for faster and secure access to your account details
•	Discover our new gamification feature with a floating entry point on the home screen
•	Barred account details are now clearly displayed on the home page banner for quick access
•	Now subscribe to the best offers and plans more easily with our enhanced NBO section.
•	Enjoy personalized offers and promotions based on your usage with recommendations from XHAWI and Omantel services
•	We’ve implemented experience improvements, security enhancements and resolved bugs to ensure a smoother experience with Omantel’s services

### 7.4.2 — 2026-04-13

Thank you for using Omantel App! We’re coming again with some fixes, enhancements, optimization and new exciting features to help you get the most out of Omantel’s services.

## Apps similar to Omantel

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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| [omanoil](https://appshunter.io/ios/app/omanoil/id1473560939) | 4.3 (83) | Free | Utilities |
| [Friendi Mobile Oman](https://appshunter.io/ios/app/friendi-mobile-oman/id1524653133) | 4.3 (64) | Free | Utilities |

## More apps by Oman Telecommunications Company SAOG

- [e-Dukkan](https://appshunter.io/ios/app/e-dukkan/id1602801114)
- [Omantel IVMS](https://appshunter.io/ios/app/omantel-ivms/id1638690605)
- [Tawasul - Omantel](https://appshunter.io/ios/app/tawasul-omantel/id1669978012)
- [Omantel SIP](https://appshunter.io/ios/app/omantel-sip/id6449969525)
- [Tamken](https://appshunter.io/ios/app/tamken/id6749824783)

All apps by Oman Telecommunications Company SAOG: https://appshunter.io/developer/419659167

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*