# Omantel — user reviews > 197 indexed App Store user reviews of Omantel by Oman Telecommunications Company SAOG, rated 4.50/5 from 2,771 ratings. - Source: https://appshunter.io/ios/app/omantel/id419659164/reviews - App overview in markdown: https://appshunter.io/ios/app/omantel/id419659164.md - Rating breakdown: 5★ 2,052 · 4★ 371 · 3★ 153 · 2★ 42 · 1★ 153 ## What do users think of Omantel? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Fast and efficient - 💡 Excellent features - 🔒 Secure transactions - 🤖 Smooth and intuitive interface **Cons** - 🐛 Frequent crashes and technical issues - ⚠️ Unreliable service - 💰 Billing and payment problems - 🕰️ Slow performance - 🤯 Confusing user experience **Commonly reported bugs** - Login issues and inability to reset passwords - Inconsistent app behavior across devices - Unreliable data usage tracking - Glitches in payment and top-up processes - Unresponsive or missing features **Most requested features** - Separate bill management for multiple numbers - Improved customer support - Seamless integration with other Omantel services - Loyalty program enhancements - Offline functionality ## Newest reviews (13 of 197) ### 2/5 — 👎 *2026-01-15, version 7.0.0* bad service, the app keep lagging many times and no one fixes it, don’t care about their customers . ### 3/5 — Makasib *2025-07-15, version 6.3.0* I’m not getting my makasib points since 3 months why??! ### 1/5 — تطبيق سيئ *2025-03-01, version 6.1.4* تطبيق سيء ومن الصعب احيانا تحديث الصفحة الأساسية أو الدخول إلى اي قسم داخل البرنامج. دائما تظهر رسائل الخطاً ويتوقف التطبيق. تم تحديثه عدة مرات ونفس المشكلة. ### 1/5 — سئ جداااااا *2025-02-28, version 6.1.4* من يوم حدثتة لا استطيع فتحه ودائما نعتذر يوجد خطأ ### 1/5 — ‏تحديث سيئ *2025-02-06, version 6.1.3* التطبيق تغير بشكل كامل ولا نجد الكثير من الخيارات التي اعتدنا عليها بالتطبيق السابق، اعتقد الوحيد اللي بيفهم عليه اللي عمل التطبيق فقط لان من جد مو مفهوم ولازم تغييره او ما راح نعتمد عليه ابدا ### 1/5 — App doesn’t work! *2025-01-25, version 6.1.3* Rubbish! You cannot login so how can you pay your bill? Please get it sorted ASAP ### 1/5 — التحديث 0~10 *2024-12-23, version 6.1.1* تطبيق بعد التحديث سيى جداً ### 1/5 — Please don’t update *2024-12-21, version 6.1.1* Whenever there is a new update, I can’t login again. Takes days to be able to login the app 😕 ### 1/5 — غير راضي تماماً عن التحديث للتطبيق *2024-12-20, version 6.1.1* ممكن تريدو طورو بس التطبيق ما يرضى يفتح اتمنا تشوفو الاشكاليه فالبرنامج وتحلوها ### 1/5 — تغيير ايقونه البرنامج *2024-12-05, version 5.42.4* في كل مناسبة تغيروا شكل الايقونه ونحتاج نحدث قبل استخدام البرنامج، هذه الحركة تُسئ لتجربة المستخدم، الرجاء التوقف عن هذه الحركة التي لا داعي لها او ان يكون موضوع التحديث اختياري ### 1/5 — Omantel can’t reset old password *2024-11-07, version 5.42.2* I buy new sim card The first time I wanted to access my app It wanted password I went to many branch of Oman tel and call many time But it’s not fix for me And after 4 weeks I couldn’t access to Omantel The worst app than I see After complain in one branch Finally it’s done ### 1/5 — Terrible *2024-10-15, version 5.42.2* This app has never been stable. It’s totally unreliable. ### 1/5 — Slow and buggy *2024-10-08, version 5.42.2* App is slow to do anything on. Very buggy ## Most critical reviews (10 lowest-rated) ### 1/5 — Very slow and confusing *2026-06-14, version 7.6.0* It is like apps of 2015, not 2026. Very slow . I don't know what language they used to build this application, but seems it is very basic language. ### 1/5 — التطبيق سيئ جداً لا يليق بمستوى امكانيات الشركة،، *2026-06-06, version 7.6.0* اسواء تطبيق موجود على هاتفي، واجهه سيئ، صعوبة الوصول الى المطلوب،معظم الوقت بطيئ ولايعمل🤦🏻‍♂️ ### 1/5 — The current updated version has problems logging in the app- fix it and update *2026-04-16, version 7.4.2* The current updated version has problems logging in the app- fix it and update ### 1/5 — One of the worst app *2026-03-08, version 7.2.5* You pay for plans, they deduct money and the plan never gets activated ### 1/5 — Broken *2026-01-11, version 7.0.0* Resets to the beginning each time I try to video my face ### 1/5 — اكلين الاموال *2025-12-22, version 6.9.7* الحرامية تتصل بكه ### 1/5 — Issues *2025-09-14, version 6.5.2* What a garbage app, one of the worst I have ever seen. Technical issues constantly, never smooth.on top off that i got scammed, i have prepaid sim and I paid for data for one week( hayyak deals). They instead added it to my “credit” and it evaporated when I switched my data on. ### 1/5 — Issues *2025-06-23, version 6.2.9* What a garbage app, one of the worst I have ever seen. Technical issues constantly, never smooth. ### 1/5 — تطبيق سيئ جدا جدا جدا وبطئ جدا جدا جدا ونتمنى إرجاع النسخه السابق على الاقل نقدر نستفيد منه *2025-04-21, version 6.2.3* طبيق سيئ جدا جدا جدا وبطئ جدا جدا جدا ونتمنى إرجاع النسخه السابق على الاقل نقدر نستفيد منه ### 1/5 — تحديث سئ جدا جدا *2025-03-01, version 6.1.4* التطبيق بعد التحديث الأخير سئ جدا وغير عملي. فعلا افتقدنا التطبيق القديم ## Most praised reviews (10 highest-rated) ### 5/5 — Like the new Omantel app *2024-12-06, version 5.42.4* I like it and very easy to use ### 5/5 — A *2024-11-07, version 5.42.2* Al ### 5/5 — Super *2024-11-02, version 5.42.2* Excellent ### 5/5 — Apple Pay *2024-11-01, version 5.42.2* Makes life a lot easier as I can pay on my Apple phone and my Apple Watch ### 5/5 — Nice *2024-10-31, version 5.42.2* Very nice and convenient ### 5/5 — المصنعه *2024-10-28, version 5.42.2* المصنعه ### 5/5 — Good *2024-10-27, version 5.42.2* Good ### 5/5 — Great app *2024-10-07, version 5.42.2* User friendly and practical ### 5/5 — صور *2024-10-01, version 5.42.2* صور ### 5/5 — OmanTel *2024-09-27, version 5.42.2* Well done on new App Excellent features --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*