# OMNI CCU — user reviews > 83 indexed App Store user reviews of OMNI CCU by OMNI Community Credit Union, rated 4.80/5 from 5,720 ratings. - Source: https://appshunter.io/ios/app/omni-ccu/id1516006565/reviews - App overview in markdown: https://appshunter.io/ios/app/omni-ccu/id1516006565.md - Rating breakdown: 5★ 4,978 · 4★ 463 · 3★ 119 · 2★ 33 · 1★ 127 ## What do users think of OMNI CCU? Overall sentiment: neutral **Pros** - 👍 Outstanding customer care - 🚀 Absolutely on time and ready - 👍 Easy to use app - 👍 Wonderful staff - 👍 Great functionality - 👍 Awesome team - 👍 Indispensable app **Cons** - 🐛 Lacking app notifications for transactions - 🐛 Unclear transaction details - 🐛 Missing Zelle integration - 🐛 Unable to pause/cancel card - 🐛 Inconsistent balance display - 🐛 Complicated transfer process - 🐛 Difficult navigation in new app update - 🐛 Missing pending deposit visibility - 🐛 Issues with mobile deposit **Commonly reported bugs** - App keeps asking to update - Logout process stuck in loop - Alerts not functioning after app update **Most requested features** - Allow withdrawing any cash amount from ATM - Add tags/categories for transactions - Improve app notifications with more details - Make it easier to transfer between accounts ## Newest reviews (13 of 83) ### 3/5 — Update to IOS 17 *2025-10-30, version 3.17.0* My iPhone 8 doesn’t have IOS 17. Now I can’t use my app where I do all of my banking through. You shouldn’t have to update based on the IOS. This needs to be fixed!!!! ### 5/5 — Great app *2025-09-18, version 3.27.0* Love having access to my accountbalances and loans right at my fingertips. Can immediately see if something looks off and I need to address. And can transfer funds in seconds. This app is amazing! ### 4/5 — Member since 1978 *2025-06-18, version 3.23.1* Best money facility ever Have had home loans, car loans, personal loans thru Omni When the IRS came after us for tax issue they stood by us and let us withdraw some money before they froze accounts Always thoughtful of its members Omni is the best !! ### 5/5 — Great Credit Union *2025-04-17, version 3.22.0* Love working with Omni, they have been great. Do wish I could get a Tap Debit card like other credit unions use. ### 5/5 — Love it app❤️ sunny *2025-02-20, version 3.19.1* Very easy to use love this app Thank You. ### 5/5 — 5 stars *2025-01-08, version 3.18.0* So very convenient. Love it ### 5/5 — Review *2024-12-16, version 3.18.0* What an amazing bank! The support team and tech support are amazing every step of the way! ### 5/5 — 5 Star Service *2024-12-11, version 3.18.0* Outstanding customer care. Year after year. ### 3/5 — Not bad but not great *2024-12-10, version 3.18.0* Pretty standard app. It’s not bad but there are some quality of life features that would be welcome. Mainly app notifications for transactions. I understand you can create a notification rule for debits and set a limit however they are usually delayed and don’t include any useful info in the notification other than the amount. It’d be nice to see it display the merchant - total - time and have those alerts within 2 minutes of it happening. ### 5/5 — Transfer *2024-11-23, version 3.18.0* Absolutely on time and ready when I need it tend you availability as well ### 5/5 — Banked for over 4 years *2024-11-22, version 3.18.0* Best bank ive ever banked with, good support too ### 5/5 — Omni *2024-11-20, version 3.18.0* We have banked with Omni since it first started. We love the app it makes paying bills very easy. Alan & Carla Berner ### 5/5 — Dawn *2024-05-03, version 3.11.4* Happy with app and services ## Most critical reviews (10 lowest-rated) ### 1/5 — Worthless *2026-06-06, version 3.28.0* 👎👎👎 ### 1/5 — App unusable now *2026-06-01, version 3.28.0* App requires I pad OS 18.4 or later, same with I phone. I can’t afford to constantly upgrade my devices, my devices no longer support these os versions. My banking apps are now completely unusable. ### 1/5 — ????? *2026-06-01, version 3.28.0* This keeps throwing me in a loop, not able to download or do my banking! ### 1/5 — I don’t like the update *2026-04-11, version 3.32.0* I don’t like how the app has changed so that you can’t select your profiles from the start page…you have to select another profile from within a profile you’ve last viewed. Also I don’t like how the pin opens all profiles at once instead of having to add it for each individual one like it was before. Wish I hadn’t done the update. ### 1/5 — iPhone 8 *2026-02-03, version 3.17.0* I have a iPhone 8. I have been updated out of being able to use my Omni community credit Union app. The app says, to install, software must be at 18+. My phone is too old to take these updates 18+. iOS has come out with 2 recent updates for older devices to make them more secure, but still device will not allow me to use app. So in order to use the app, I would need to get a new phone? ### 1/5 — Terrible!!!!!! *2025-10-30, version 3.17.0* A lot of people don’t have a phones that go to iOS 17. They should not have to go spend $1000 on a phone just to use your app. ### 1/5 — Transfer option doesn’t work *2025-01-04, version 3.18.0* I can’t transfer money from my savings to my checking, total inconvenience. ### 1/5 — Incompatible with iPhone 7 *2024-03-27, version 3.5.0* iPhone 7 is unable to get IOS 16.0. App requires you to have IOS 16.0 or you are unable to use it completely. Loving this new update ### 1/5 — Horrible *2024-03-22, version 3.10.3* Horrible!! Can no longer use due to update. Omni says it is apples fault because they set the stipulations for the app. ### 1/5 — Zelle *2022-07-04, version 2.42.2* I’m trying to set up a Zelle account thru the since Zelle prompts me to any time I try to enroll. It says to click on "send money with Zelle" inside the Omni app but there is no such thing on the app???????? ## Most praised reviews (10 highest-rated) ### 5/5 — Handy tool *2026-07-16, version 3.36.0* So easy, been using for a decade! ### 5/5 — Helpful *2026-07-14, version 3.35.1* App is easy to use with many helpful functions. ### 5/5 — SW Capital Omni branch in Battle Creek, MI *2026-07-07, version 3.35.1* Patrick, was super helpful today. I had a resolution with in 20 minutes Thank you Vera ### 5/5 — Updates *2026-06-17, version 3.28.0* I love Omni. All the staff in Paw Paw Michigan are amazing and very helpful,especially Samantha ! But this update on my I phone will not let me update unless I have a iOS 18.4 or later There is nothing wrong with the I-phone I have , why should I have to buy a new phone to update your app ??? Not a happy customer! ### 5/5 — Great Service *2026-06-16, version 3.35.1* Love my White Pigeon Branch! The ladies are amazing and helpful. ### 5/5 — OMNI App *2026-04-28, version 3.33.0* The OMNI app is so convenient and makes banking with OMNI so easy and efficient ### 5/5 — Customer Service *2026-03-22, version 3.32.0* If I ever have an issue, which is rare, online resolution with customer service has high marks from me. I have been a member since 1990 and currently live in the Philippines where I still am able to resolve any questions or concerns that I have! ### 5/5 — Excellent online banking *2026-03-18, version 3.32.0* Have used the online system for years now. Effective system and easy to communicate with Omni on banking issues. Able to live in other states and still bank efficiently with Battle Creek accounts. ### 5/5 — Review of APP *2025-12-21, version 3.30.0* Don’t change a thing.. works great as it is! ### 5/5 — Good *2025-10-29, version 3.28.0* This is a great bank --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*