# Omni Hospitality — user reviews

> 10 indexed App Store user reviews of Omni Hospitality by Omni Facilities Management Limited.

- Source: https://appshunter.io/ios/app/omni-hospitality/id1136666975/reviews
- App overview in markdown: https://appshunter.io/ios/app/omni-hospitality/id1136666975.md

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2024-07-11*

My favorite hotel chain has the worst app. Cannot figure out why they don’t have a customer facing app to make reservations, check status, etc. total waste of time.

### 1/5 — Horrible.

*2024-06-16*

The app does work and won’t let me log in. Coupled with unavailability of the reserved rooms, this is a horrible way to treat your customers.

### 1/5 — Misleading title to app

*2024-05-17*

This is not a customer facing app like every other significant hotel chain has. It seems to be a housecleaning app for hotel management or something. You’d think they would name it something that wouldn’t lead customers to think it’s a reservation and information app. Kind of makes them look dumb, and me feel dumb for wasting my time downloading it…

### 1/5 — Why have an app if it does not work?

*2024-04-06*

Stunned

### 1/5 — Can’t use it. Keeps saying a need client id to get into it and it wouldn’t let me set one.

*2024-01-09*

Can’t open it. Says need client id. It won’t let me set one.

### 1/5 — App doesn't work

*2023-12-04*

The app isn't functioning so I'm not sure why it even exists.

### 1/5 — App doesn’t work

*2023-11-18*

I tried to log in with my Omni ID. The app said it didn’t recognize me. I called the Omni toll free number, and was first told that they didn’t have an app. When I I said I’d downloaded it from the Apple Store, I was told that the app is in development and doesn’t work yet, that it’s just a placeholder for now.

### 2/5 — Customers left hopeless

*2024-12-09*

be honest here.  The fact Omni hotels is sssocisted with this app and it misleads customers like I USED to b is just what Hyatt Marriott and the crew of companies that compete beg for. Omni  hotels has gone   Down a path that loonies like. They have started supporting their  competitors with misleading   And inability to get contemporary

### 3/5 — Wrong App Library folder?

*2022-01-14*

Why does iOS place this into the App Library’s “Produtivity & Finance” folder instead of the “Travel” folder like other hotel apps?  Annoying.

### 5/5 — This is not the Omni Reservations app

*2024-04-30*

I’ve read previous reviews and I saw some confusion. This is not for hotel reservations. It’s for the hotel to track their workers.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*