# Omnichat — Omni-Channel Chat Commerce

> Unified chat commerce platform for businesses across Asia-Pacific. (iPhone/iPad app by Easychat.)

- Source: https://appshunter.io/ios/app/omnichat/id1487897117 (this page in markdown: same URL + `.md`)
- Developer: [Easychat](https://appshunter.io/developer/1235093094)
- Category: Business, Productivity
- Price: Free
- Rating: 1.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 14.0 · 106 MB
- Languages: American English, Japanese, Chinese (Simplified, China), Chinese (Traditional, Taiwan)
- Released: 2019-12-12
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/omnichat/id1487897117/reviews.md

## What is Omnichat?

Omnichat provides professional chat commerce solutions for a wide range of businesses in Hong Kong, Taiwan, Singapore, Malaysia, and Asia-Pacific. As the Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, we offer advanced business solutions across social messaging channels (WhatsApp, Facebook, Instagram, LINE, and website live chat) with enhanced efficiency, user behaviour analysis, and thus remarketing strategy development.

Omnichat mobile app allows you to:
- Receive messages from all messaging channels in real time
- Send rich messages & product referral links to customer
- View & search messages & customer profile
- Collaborate with teammates to follow up customer enquiries
- Manage the customer profile & list

## Key features

- Unified inbox for all channels
- Real-time message reception
- Rich message and product link sending
- Customer profile management
- Team collaboration tools
- User behavior analysis


## Frequently asked questions about Omnichat

### What is Omnichat?

Omnichat is a business application that consolidates customer conversations from various messaging channels like WhatsApp, Facebook Messenger, Instagram, LINE, and website live chat into one platform. It aims to improve efficiency and customer engagement for businesses.

### What messaging channels does Omnichat support?

Omnichat supports multiple channels including WhatsApp, Facebook Messenger, Instagram Direct Messages, LINE, and website live chat. It acts as an official WhatsApp Business Solutions Provider and partner of Meta and LINE.

### Can I collaborate with my team using Omnichat?

Yes, Omnichat allows team members to collaborate on customer inquiries. This feature helps in managing customer follow-ups and ensuring efficient resolution of customer queries.

### Does Omnichat offer customer analytics?

Yes, Omnichat provides user behavior analysis. This data can be used to develop remarketing strategies and better understand customer interactions.

### What devices is Omnichat available on?

The Omnichat mobile app is available for iPhones and iPods. It is designed for business users on the go.

### How often is Omnichat updated?

The latest version of Omnichat is 1.88.0, last updated on June 21, 2026. This indicates a commitment to regular updates and improvements for the application.

### Is Omnichat suitable for small businesses?

Omnichat provides professional chat commerce solutions for a wide range of businesses, suggesting it can be beneficial for small to large enterprises looking to enhance their customer communication across multiple platforms.

### What is the user rating for Omnichat?

Omnichat has a rating of 1.0 stars from 1 rating. This indicates a very limited number of user reviews available at this time.

## Version history (last 5 releases)

### 1.90.1 — 2026-08-19

1. Bug fixes

### 1.90.0 — 2026-08-12

1. WhatsApp Handling Contact Merge in Chat
2. Tab Bar supports 6 tabs

### 1.89.2 — 2026-08-06

Fixed an issue that could prevent conversations from opening via external links or notifications.

### 1.89.1 — 2026-07-28

1. Fixed an issue where the Sales Manager role could not see the Team Members page.

### 1.89.0 — 2026-07-26

1. Added OmniClaw pagination
2. Removed the requirement for a phone number in WhatsApp Chat-to-Order

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*