# OmniCloudCX

> Unified customer communication and CRM lead generation platform. (iPhone/iPad app by Voismart srl.)

- Source: https://appshunter.io/ios/app/omnicloudcx/id6737475004 (this page in markdown: same URL + `.md`)
- Developer: [Voismart srl](https://appshunter.io/developer/805626627)
- Category: Productivity, Social Networking
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 17+
- Requires: iOS 15.0 · 64 MB
- Languages: English
- Released: 2024-11-28
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/omnicloudcx/id6737475004/reviews.md

## What is OmniCloudCX?

OmniCloudCX è il client mobile per la piattaforma mobile OmniCloudCX di VoiSmart. 

L’app permette agli utenti di gestire da un’unica piattaforma tutti canali di comunicazione (webchat, social, WhatsApp, email, telefono) per entrare in contatto con i clienti e migliorare la loro esperienza.

OmniCloudCX è la soluzione innovativa e multicanale per potenziare l’assistenza clienti, semplificare le prenotazioni e conversazioni grazie all’AI e raccogliere in modo automatizzato i lead nel tuo CRM. 



Cosa puoi fare con OmniCloudCX?

Accedi ad un’unica posta in arrivo per ricevere messaggi da tutti i canali aziendali (WhatsApp, webchat, email)
Rispondi a ogni chat in tempo reale
Ricevi notifiche in tempo reale all’arrivo di messaggi da ciascun canale
Visualizza le informazioni di contatto degli utenti con cui stai parlando
Prendi in carico, assegna e completa i vari ticket con il tuo team
Per poter utilizzare questa app è necessario disporre della piattaforma configurata di OmniCloudCX.

In caso di problemi sull’utilizzo dell’app, contattare l’assistenza prima di valutarla sullo store.

## Key features

- Unified inbox for all communication channels
- Real-time chat response
- Real-time message notifications
- Customer contact information display
- Ticket management and assignment
- AI-powered conversations and lead collection


## Frequently asked questions about OmniCloudCX

### What is OmniCloudCX?

OmniCloudCX is a mobile client for the VoiSmart OmniCloudCX platform, designed to manage all your customer communication channels from one place. It helps improve customer experience and automate lead collection.

### What communication channels does OmniCloudCX support?

OmniCloudCX supports a variety of channels including WhatsApp, webchat, email, social media, and phone. This allows for a unified inbox for all customer interactions.

### Can I use OmniCloudCX for team collaboration?

Yes, OmniCloudCX allows you to take charge of, assign, and complete various tickets with your team. This facilitates efficient collaboration on customer issues.

### Does OmniCloudCX require a separate platform?

Yes, to use the OmniCloudCX mobile app, you must have the OmniCloudCX platform already configured. The app serves as the mobile interface for this platform.

### What devices does OmniCloudCX support?

OmniCloudCX is supported on iPhone and iPod devices. It is designed for mobile use on these platforms.

### How often is OmniCloudCX updated?

The latest version of OmniCloudCX is 6.1.0, last updated on April 3, 2026. This indicates a recent update, suggesting ongoing development and support.

### What is the age rating for OmniCloudCX?

OmniCloudCX has an age rating of 17+. This is based on the content and features available within the application.

### Does OmniCloudCX have ads?

No, OmniCloudCX does not contain advertisements. The application is free to use without any ad interruptions.

## Version history (last 5 releases)

### 6.1.0 — 2026-04-03

Fix some bugs

### 5.8.2 — 2025-10-23

Fix some bugs

### 5.7.0 — 2025-05-26

Add some new features

### 5.2.1 — 2025-01-16

1. Add some new features
2. Fix some known bugs
3. Change and enhance the new UI design

### 1.3.0 — 2024-12-18

1. Fix some bugs
2. Improve UI design

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## More apps by Voismart srl

- [MobiMESH HotSpot](https://appshunter.io/ios/app/mobimesh-hotspot/id1082320880)
- [VoiSmart Connect](https://appshunter.io/ios/app/voismart-connect/id1361011666)
- [VoiSmart WorkStream](https://appshunter.io/ios/app/voismart-workstream/id1441633541)

All apps by Voismart srl: https://appshunter.io/developer/805626627

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*