# OmniGraffle 3 — user reviews

> 168 indexed App Store user reviews of OmniGraffle 3 by The Omni Group, rated 2.50/5 from 141 ratings.

- Source: https://appshunter.io/ios/app/omnigraffle-3/id1164289776/reviews
- App overview in markdown: https://appshunter.io/ios/app/omnigraffle-3/id1164289776.md
- Rating breakdown: 5★ 36 · 4★ 12 · 3★ 7 · 2★ 23 · 1★ 63

## What do users think of OmniGraffle 3?

Overall sentiment: negative

**Pros**

- 🎨 Powerful vector drawing and diagramming capabilities
- 📱 Desktop-quality features on iPad
- 🖍️ Good Apple Pencil support (when working)
- 🔄 Extensive stencil library and customization options
- 📊 Excellent for org charts, flowcharts, and wireframes
- 🔒 Strong privacy protection and data security
- 📚 Comprehensive documentation and manual
- 🎯 Professional-grade software with advanced features
- 🔗 Good Visio file format support (attempted)

**Cons**

- 💰 Extremely high pricing for mobile app ($50-120 annually)
- 🐛 Frequent crashes and instability issues
- 😤 Frustrating gesture controls and UI interactions
- 🔄 Poor file compatibility between desktop and mobile versions
- 📱 iPad version significantly inferior to Mac version
- 🎯 Difficult object selection and movement mechanics
- 💾 Data loss and autosave failures
- ⏱️ Laggy performance even on high-end devices
- 🚫 No meaningful free trial - only limited demo mode
- 📦 Requires account creation before testing
- 🔐 Forced upgrade cycle with no backward compatibility
- 🎨 Visio import/export produces corrupted files
- 📱 iPhone version nearly unusable
- 🔧 Unresponsive text editing and layer selection
- ❌ Missing essential features (outline mode, pen tool, bezier curves)

**Commonly reported bugs**

- Objects resize instead of move when attempting to relocate them
- Canvas fails to refresh properly after copy/paste operations
- Frequent crashes when opening files or using undo (Cmd+Z)
- Text editing becomes impossible or unreliable
- Undo/redo functionality stops working or loses track
- Objects disappear or become invisible after certain operations
- File sync issues with Dropbox and iCloud Drive
- Work lost when closing and reopening documents
- Visio file imports arrive corrupted or scrambled
- Export to Visio format unrecognizable by Microsoft Office
- Selection is inconsistent and unpredictable
- Keyboard shortcuts (copy, delete) don't function
- App crashes when accessing certain stencil sets (Azure)
- Canvas shifts partially offscreen when zooming
- Performance degrades with multiple objects or copy/paste operations
- Gesture recognition fails or behaves unexpectedly
- Custom stencils don't appear if saved to cloud
- Drawing with freehand tool shows no live trace feedback
- Icon movement is jerky and unresponsive
- Pasting shapes requires zooming in/out to appear

**Most requested features**

- Outline mode for keyboard-based flowchart creation
- Pen/Bezier tool for vector drawing
- Real-time collaboration features
- Better iCloud and cloud storage integration
- Improved Apple Pencil integration and responsiveness
- SVG export functionality
- Color picker tool for design work
- Default font size settings per document
- Simpler delete function for selected objects
- Proper Visio format compatibility (import and export)
- 9-slice scaling for responsive design elements
- Cross-device licensing (single purchase for Mac and iOS)
- Subscription model alternative to upgrade cycle
- Better gesture customization and mode isolation
- Freehand drawing with live visual feedback
- View-only mode without edit risk
- Integrated help system within documents

## Newest reviews (17 of 168)

### 2/5 — Disappoint lack of feature parity

*2025-11-19, version 3.22*

Why there is no outline mode to quickly create flowcharts via keyboard input is beyond insulting. It’s 2025 and this feels like expensive baby software.

### 2/5 — Like trying to draw with boxing gloves on

*2024-11-14*

I must say that every detail of the UI is pretty. And the team has managed to stuff an absolutely incredible array of capability into this iPhone app.

That said, trying to actually do any meaningful diagramming is painful. Horridly so. Honesty, the ability to edit OmniGraffle files on iPhone should be free, since I could genuinely argue that investing the effort required to produce any meaningful diagram in the handheld UX is payment enough. Perhaps more.

While I can accept the subscription fee as reasonable for Mac and even iPad, the value proposition simply isn’t there for the iPhone app.

I love the OmniGroup. My first purchase from them was at their MacWorld booth in the Javitz Center in NYC, in the late 90s. So it low-key breaks my heat to write that if you need some ability to create diagrams on a handheld device, I’ve gotta advise you to look elsewhere 💔

### 3/5 — 大纲视图大纲视图大纲视图

*2023-05-22*

我不知道为什么Mac版有大纲视图，iPad版单单把最重要的大纲视图去掉了

绘图工具很多，omni家算比较贵的，促成我购买的主要原因就是大纲视图，结果发现没了

### 1/5 — ipados版は✖️

*2023-05-09*

頻繁に落ちる、挿入したアイコンの移動がスムーズにできない（拡大縮小してしまう）、キーボードショートカットでの削除やコピーが機能しないなど、ストレスが溜まる使い勝手の悪いツールです。
無料ならまだしも有料ソフトとしては製品レベルに達していません。

### 1/5 — What's happened to OmniGraffle Pro for iPad?

*2023-01-19*

I have not used OmniGraffle Pro on my iPad for a long time. I was shocked at how bad it has become. Object selection is at best hit and miss, and usually just random. Drawing on the canvas just mangles what is there already. The inspectors are all over the place. This app is expensive. In its current state, I would not use it if it were free. Disgraceful.

### 3/5 — Платное приложение

*2023-01-18*

Приложение платное. Бесплатный только пробный период 7 дней. Далее с карты спишут деньги .

### 1/5 — Sample mode is confusing & misleading

*2023-01-18*

They don't even give you a single sample document to play around with... such a weird pointless mode to the app. Why let you download it without paying in the first place? I would love to be able to assess this without getting trapped in a trial that converts to a $60 annualized charge but nope, I'll assess something else. From the reviews, seems like the user-hostility for trials is protecting me from a frustratingly buggy & undersupported application...

### 1/5 — No evaluation possible without heafty purchase

*2023-01-12, version 3.19*

Freshly downloaded. Tutorial says: click + to create a new document. I click + and get the choice between two purchase options. The cheapest is 13,49€/m. Are you kidding? Not even an evaluation mode? 
At this pricepoint not interested for an occasional private diagram. The app must hold the sad record now for shortest time present on my iPad.

### 1/5 — Waste of money

*2022-12-28, version 3.19*

I have tried for years to like Omni products. It has been a while since I used this. Hoped maybe the updates made my expenditure worth it. Seems to get worse as time going on. Frustrating interface, glitchy. DO NOT waste money on this product.

### 2/5 — Painful

*2022-10-28*

Tried to use this on the iPad with the Apple Pencil, but it’s painful to do anything. It resizes when you want to move and moves when you want to resize, there’s no control. 

It also crashed on my twice (reports submitted) and you can’t export svg, which means I have to use bitmaps when embedding diagrams in wikis for example.

### 2/5 — Used to be great

*2022-08-12*

Freezes constantly which means I can’t use it any more as its unstable. Come on developers, sort this app out

### 2/5 — Preis und Leistung stimmen nicht

*2022-07-29*

Es gibt am Markt zahlreiche - für Gelegenheitsanwender - kostenfreie Werkzeuge zur Erstellung von Diagrammen. Diese sind zwar zuweilen nicht so gut gestaltet -reichen für viele Fälle aber aus. Nun darf gut gestaltete Software gerne Geld kosten - allerdings sind die von Omnigroup aufgerufenen Preise lächerlich. 

13,50 EUR im Monat für ein Diagrammtool? Dafür bekomme ich anderswo eine komplette Musikproduktionsumgebung, ein komplettes Office-Paket und vieles mehr. Nichts, was Omjigraffle liefert, rechtfertigt einen solchen Preis. Auch die Kaufoptionen mit 59 EUR - respektive 119 EUR - sind lächerlich. 

Für 4,99 EUR im Monat oder 24,95/49,95 EUR Kaufpreis wäre ich dabei und das wäre bereits gut bezahlt. Aber so kann ich eben kein für Kunden akzeptables Verhältnis zwischen Preis und Leistung finden. Ich wünsche der Omjigroup auch weiterhin viel Erfolg mit diesen Apothekenpreisen - aber ich muss da passen und greife lieber zu Produkten des Wettbewerbs.

### 1/5 — Unfortunately, useless

*2022-07-22*

I’m a happy customer if Omnigraffle for macOS and I still use it to this day for UX/UI wire framing. 

Although the desktop app is becoming really ‘legacy’ now, e.g no way to collaborate in real-time, no objects I can create or import to scale elements ‘9-slice’, it is still for me the most effective way to wireframe, as I never got used to Adobe’s offering and greatly disliking a subscription model to come with that. 

The mobile version though to me is useless. Pretty much every file I import from the desktop app is ‘converted’ because it apparently is powered by an entirely different interpreter, rather than shared by the same code-base. Lots of errors and inconsistencies when the file is finally imported. The feature-set is different, which I understand to a certain degree, but is not feasible for a professional workflow.
Lastly the mobile app does not provide any added value either, such a real-time collaboration. Therefore it feels more like a subset app with flaws that doesn’t really know what it’s oughta be. 

As an existing customer I therefore recommend leaving this one alone in its current state and instead just the desktop version.

### 1/5 — Blind faith required apparently

*2022-07-02*

It’s extremely arrogant to charge £121 a year for a product someone can’t even trial.  Apparently the developer feels everyone everywhere knows the capabilities.  

Perfectly happy to pay for a subscription if it does what I want, but I’ll never know because I could do approximately 0% of what I needed to try and I’m not about to pay £11 to try something for 15 mins and find out it’s not what I’m looking for. 

Really weird business choices here.

### 1/5 — Hmmm…

*2022-04-28, version 3.17*

What kind of person would pay over $100 for an app that could be updated to uselessness tomorrow? Not knowing when the disabling updates will come makes buying a temporary app foolish. Apple shares the blame by allowing these types of app purchases. This is the worst type of never-own-ware. Pitiful.

### 2/5 — Handy but annoying and buggy to use.

*2022-04-08*

Interface is mediocre. Implementation is sketch. They need to divide the options for what you want to do and single them out. Every time I go to move an object 9 times out of 10 it resizes the object. Stupid annoying. To the point I feel the need to write this review. Moving an object is a basic function that doesn’t need to be attached to scaling. 

Rest of the app is fine. Gonna ask for a refund and go back to open office. Fix your interface and I might come back. Right now I’m sitting at the airport and have made almost zero progress in doing my signal map. As a matter of fact I’m now wasting my time complaining about your app. Thanks for the inspiration.

### 1/5 — Error

*2022-04-02, version 3.17*

En múltiples ocasiones no guarda el archivo y se pierde el trabajo.

## Most critical reviews (10 lowest-rated)

### 1/5 — Didn’t work on 2016 iPad Pro 11

*2026-08-03*

Wouldn’t let me create an account. Waste of time.

### 1/5 — Crashes a lot and takes your work with it

*2026-06-11*

I want to like OmniGraffle, I really do. It’s ambitious and attempts to tackle any number of advanced features of vector drawing and flow charts. It was one of the very first apps I bought for my first iPad even though it cost an eye popping $50 at the time. 10 or 15 years ago it was much more reliable than it is now. I used to use it for maps of complex networks at clients and at home. No simple block diagrams for me! I used the transparency, layering, photographic imports, drop shadows, and other effects quite liberally. No more. With dismay I’ve watched this app degenerate into an assorted collection of crashes, stutters and freezes; it prompts me to submit yet another unanswered "failure report" via mail nearly every time I launch it now. The final straw was when it lost a massively complex drawing just now. I had worked on it for many hours; suddenly when I just started app-for some reason it was only offering a much earlier version of the drawing. I find myself in need of continuously backing up what I’m working on by making extra copies of the document while using this app and I forgot to do it this time. At the end of the day, the frustration, mountains of wasted time, total lack of development or improvement, and apparent abandonedware nature of this app lead me to warn my fellow App Store denizens: stay away from OmniGraffle. And the rest of the developer’s rotten products while you’re at it

### 1/5 — Unacceptable lack of stability

*2026-05-10*

This app has simply been left behind. From a company that still wants us to invest in them buy buying their products. I’ve bought them all. And they treat the customers by not updating this app in 7 months and allowing it die. It is UNSTABLE. Crashes. Loses data. TOTALLY UNACCEPTABLE. The fact that Omni are working on a new version, with the hope that we all dive in, is one heck of a gamble - you’re losing our confidence and then will ask us to pay to upgrade? Pretty terrible business practice tbh

### 1/5 — Useless with visio files on ipad as of Nov 2025

*2025-11-14, version 3.22*

While you can now import different visio file formats into OmniGraffle, reality is they arrive somewhat scrambled (I tried every visio format and they all come thru imperfectly). So if you have a complex drawing, you can count on up to 50% of connectors, labels, etc. to be wrong. Also when you export out to visio, there’s only one format available, which MS365 VISIO cannot recognize thus can’t open. In its current state, it remains unusable for anyone working with Visio files (99.99% of Enterprise IT organizations!).

### 1/5 — Zayıf

*2024-11-16, version 3.21*

Deneme aşamasında çok basit işlemlerde çöktü. Yüksek fiyatlandırmaya karşılık, yeteri kadar stabil olmayan bir uygulama olduğunu söyleyebilirim. Birkaç sene önce de kullandığımda aynıydı, pek bir şey değişmemiş.

### 1/5 — 没有账号的就不要注册了 无法注册 垃圾软件 浪费时间

*2024-09-12*

，

### 1/5 — Terrible first experience

*2024-05-06*

They want you to create an account: I want to try out the software first. I don’t want to create one of your accounts.

Next when you do try to create an account they can’t even bother to integrate it with Apple’s account facilities or any other for that matter.

Finally, when you create a password you have you do it yourself - no help from the system facility to generate and record passwords. 

I didn’t even get to the software itself.

### 1/5 — Jó kiss cucc

*2024-03-11, version 3.19.2*

Javították, mára működik.

### 1/5 — iPad Version Unusable

*2023-09-24, version 3.19.2*

Desktop is a great whiteboard tool, but on iPad there’s not even an option to edit fonts.

### 1/5 — Why do you need my email?

*2023-06-06, version 3.19.2*

I wanted to test the app before purchase. There's only option to subscribe and create account. If there is a free trial it's not visible enough.

## Most praised reviews (10 highest-rated)

### 5/5 — Excelente

*2024-01-28*

Excelente ferramenta mas infelizmente para aproveitar tudo de bom que ela tem o preço é muito salgada. No passado eu consegui comprar a licença mas atualmente o preço saiu fora das minhas possibilidades.

### 5/5 — Самые лучшие приложения!

*2022-08-17*

Приложения Оми не только лучшие в плане функционала но и максимально респектабельны к приватности пользователя: это пожалуй единственные приложения, в которых по умолчанию отключены опции анонимного сбора данных! 

Спасибо Омни!

Not only the best in functionality but also user data privacy oriented: anonymous data collection option is off by default!

Thanks Omni

### 5/5 — 很久没升级了，手机版的体验什么时候能提升

*2022-05-08*

编辑文本时，希望能支持大纲的编辑方式。 编辑文本时，希望能支持列表的编辑方式。

### 5/5 — Très bonne mise à jour qui règle les bugs redhibitoires

*2020-02-15*

L’application retrouve son niveau d’excellence !

### 5/5 — Nach Update auf 3.11 (fast) nicht mehr zu bedienen

*2019-12-04*

Mag das Programm sehr, aber leider ist die Bedienung nach dem Update auf die Version 3.11 fast nicht mehr möglich.

Die Gesten funktionieren nicht mehr wie gewohnt bzw. wie in der Dokumentation angegeben.
...hier ist es z.B. schon schwierig mehrere Objekte nacheinander auszuwählen.

Ich hoffe dass es beim nächsten Update behoben wird.
——-
Fehler wurde zeitnah behoben und alles funktioniert wieder wie erwartet! - Super!

**Developer response:** 3.11.1 is now available which makes further changes to gestures to address the problems it sounds like you are experiencing. Please update and let us know what you think!

### 5/5 — Tolles Programm!

*2019-09-10*

Das Programm ist vielseitig und durch das integrierte Referenzhandbuch in deutscher Sprache gut dokumentiert. Zudem ist es erfreulicherweise nicht durch ein Abonnemont gebunden.
Empfehlenswert!

### 5/5 — Licensing is not that hard to understand

*2019-04-20*

I have purchased some OmniGroup products from their own store and some like OmniGraffle for the iPad from the Apple Store. It is clear that the upgrades must continue on from where you purchased them originally. This seems to be causing some annoyance with other customers. My understanding is that this is Apple’s policy, not OmniGroup’s.

My experience of their customer support has always been fast and helpful including an instant refund when I made a purchase in error.

Having a professional layout design tool that syncs across my Mac and iPad makes my life so much easier and I have yet to run into any lag or bugs.

### 5/5 — 希望出中文

*2019-04-17*

全英文看不懂

### 5/5 — Best prototype app for iPad Pro

*2019-03-06*

I’m a product manager, usually I use OmniGraffle Mac at my MacBook. I’m excited to use OmniGraffle iOS version that empower my productivity.

### 5/5 — Wanna buy .......but.....

*2018-12-02*

paste , text edit of free trial is bug

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
