# OmniLogic — user reviews > 504 indexed App Store user reviews of OmniLogic by Hayward Industries, inc., rated 4.70/5 from 8,794 ratings. - Source: https://appshunter.io/ios/app/omnilogic/id796282158/reviews - App overview in markdown: https://appshunter.io/ios/app/omnilogic/id796282158.md - Rating breakdown: 5★ 7,383 · 4★ 720 · 3★ 185 · 2★ 130 · 1★ 376 ## What do users think of OmniLogic? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient remote control - 🚀 Comprehensive pool management - 👍 Helpful notifications - 👍 Reliable system operation **Cons** - 🐛 Connectivity issues - 🐛 Inconsistent app behavior - 🐛 Inaccurate status reporting - 🔒 Security concerns - 💡 Limited customization options **Commonly reported bugs** - App frequently logs user out - Pump and heater status not syncing - Lighting colors not matching app selection - Schedules not working as expected - Constant need to reconnect to router **Most requested features** - Sunrise/sunset scheduling for lights - Remote firmware updates - More color and lighting customization - Push notifications for system alerts - Ability to reboot system remotely ## Newest reviews (18 of 504) ### 2/5 — Fix the UI *2026-08-19, version 5.2.11* How can you release apps that have not been tested. ### 4/5 — Convenient but unreliable *2026-08-17, version 5.1.85* We love the ability to operate our complete pool system from the app. Unfortunately, the scheduling function won’t work reliably despite resetting numerous times so we still have to manually turn the filter on and off daily ### 4/5 — Excellent *2026-08-14, version 5.1.85* Works really well ### 2/5 — Frustrating *2026-08-03, version 5.1.85* The app is extremely slow to link to the information about the pump, heater and jets. It also resets to default settings that are ridiculous every time it updates ### 4/5 — Needs more options for pool lights *2026-08-02, version 5.1.85* Needs more color options for pool lights. ### 4/5 — Generally good, but Inconsistent *2026-07-31, version 5.1.85* Yeah, the app allows you to control functionality remotely. However, I find that I start cycles and the app does not update real time. I have to close the app and start it over. Most of the time I’ve learned to not take the first glance and wait for it to update because it changes so slowly. It’s also very frustrating to not get any log information. For example, my pool pump restarted without me doing so and the lights also cycled through without me initiating. I tried going through the logs to find a cause or if there was an update and there is no data to look through. It would be helpful so that a user can diagnose a problem. The timers and countdowns are also buggy. I will start a countdown for 5 hours, and one hour in it shows as though the timer was never started. I have resorted to taking screenshots to remind myself when I start the timer. I also find that I start a specific chlorinate cycle and then for some reason it has stopped. No notification. No explanation. It would be useful to be notified if a setting changes. ### 2/5 — App no longer communicating with pool *2026-07-24, version 5.1.85* My app suddenly stopped controlling my pool. I can’t change or delete schedules that are already in place. I had to go to the panel to control the pool. ### 5/5 — Pool *2026-07-20, version 5.1.85* It just easy operation ### 5/5 — Swimming pool *2026-07-18, version 5.1.85* This has been a god send for our pool and keeping it functional!! Best ever! ### 5/5 — Works perfect *2026-07-18, version 5.1.85* I upgraded my system and can now use this app. Everything I need is easy to access. Works perfect. ### 2/5 — Lagging app *2026-07-15, version 5.1.85* Lagging and doesn’t read the chemicals at times. ### 5/5 — Love the app *2026-07-12, version 5.1.85* This app is great, very easy to use and follow. ### 5/5 — Great addition to our pool *2026-07-11, version 5.1.85* No issues, easy to manage l, great Hayward support ### 5/5 — Works great *2026-07-04, version 5.1.85* 5* ### 5/5 — Very good app *2026-07-02, version 5.1.85* Excellent app ### 5/5 — Great system *2026-07-02, version 5.1.85* Reliable ### 5/5 — Reliable! *2026-07-01, version 5.1.85* Works like a champ. I have a complex system of lighting, pumps and actuators. Everything works perfectly all the time. ### 5/5 — Cris *2026-06-26, version 5.1.85* Martinez ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is from 1990s *2026-08-23, version 5.2.11* It’s 2026, this app still has no push notifications so if your pump stopped you don’t get notified in real time, you either have to check in the app yourself or check your emails to see if you got an alert. There is so much potential to make Hayward app stand out from Competition but Hayward chooses to do nothing with push notifications: You can send alerts if no water You can send alerts if pump stopped You can send alerts if salt goes below certain level Etc etc etc When will Hayward change? Once someone with better app takes their clients? Trying to catchup will be hard at that point. ### 1/5 — Not intuitive and changes don’t stick *2026-06-28, version 5.1.85* This is probably one of the least intuitive apps I’ve ever used. Scheduling and templates are very confusing. Not obvious how to edit templates or schedules to make them stick. Heater goes on when I think it’s turned off and there is no schedule set for it. Update: I’m downgrading this from a 2 to a 1 star because this app is very difficult to use, changes settings on its own, and buttons don’t work properly like the edit button on a theme is not clickable most of the time. Also, their customer support is practically non-existent. Took days to receive an email response from them, they asked for my availability which I sent to them. They missed those windows of opportunity. And I’m still waiting to hear back from them. Wish I could return everything but that’s pretty much impossible in pool world. So now I’m stuck with this horrible app that has zero customer service. ### 1/5 — Homeowner *2026-06-21, version 5.1.85* Nice product, but customer support is horrible. Can never get updates done. I have to always chase the pool companies to come out to service it, but would not recommend us prior to anybody in the Pittsburgh area that’s for sure. ### 1/5 — Spa *2026-06-08, version 5.1.85* After the recent update my app works poorly. ### 1/5 — Infuriating - Changes don’t persist *2026-06-01, version 5.1.85* This app needs work. The changes I make locally often don’t persist. Turning on a setting often doesn’t actually turn on the filter/heater/etc. very frustrating. I spend way more time than I’d like trying to turn things off or on and often have to do so at the pump. Example. I’ll try to change a schedule and the setting immediately reverts. Extremely frustrating. ### 1/5 — Zero support *2026-05-16, version 5.1.85* The app is horrible! Good luck trying to get support from Hayward. ### 1/5 — This sucks *2026-04-22, version 5.1.85* The app never connects to my system. Then to update the system it’s a whole process. ### 1/5 — App doesnt sync with control panel *2026-04-19, version 5.1.85* There seems to be a known issue , the app doesnt show the correct configuration of my pool set up. Im missing my spa and my pool is currently inaccessible through the app since first week of April. ### 1/5 — Works sometimes *2026-04-17, version 5.1.85* Had the equipment for two years, last year the system quit working at the start of the swim season, now year two looks the same. Not working. ### 1/5 — Connectivity Issues *2026-04-07, version 5.1.85* Disconnected from Wi-Fi due to “noise”. Every other device works great. Rebooted, reconfigured and still NG. Worked great for a month, nothing on network changed. Terrible. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app & interface *2026-08-24, version 5.2.11* This app has never let me down! ### 5/5 — Simple and effective *2026-08-20, version 5.2.11* This App Is Simple and effective for managing your pool and spa! ### 5/5 — Helpful *2026-08-18, version 5.1.85* Very convenient and easy to use! ### 5/5 — Worked greats *2026-08-12, version 5.1.85* Easy and simple ### 5/5 — Love it *2026-08-07, version 5.1.85* No issues so far love the app. Love how it responds so fast and gives alerts ### 5/5 — Works Pretty Good *2026-08-01, version 5.1.85* I upgraded my system from Hayward Prologic to Omni, for a variety of reasons. One of them was I would not have to by a new dedicated remote, which are spendy. Both the Omnilogic controller and this app have exceeded my expectations. I really have no complaints. ### 5/5 — Best app *2026-07-26, version 5.1.85* I love this! ### 5/5 — Anywhere! *2026-07-26, version 5.1.85* Control your pool from anywhere! Great app and easy learning curve. Love it! ### 5/5 — Amazing interface *2026-07-25, version 5.1.85* This app controls all the features of the pool and makes everything work in a very organized fashion. ### 5/5 — Doesn’t retain username and password *2026-07-21, version 5.1.85* App will not retain username and password necessitating entering both every time you want to change lights / turn features on or off etc. Yes there is a ‘Save’ username slider button but regardless both username and password are lost every time you close the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*