# OmniPlan 4 — user reviews

> 67 indexed App Store user reviews of OmniPlan 4 by The Omni Group, rated 3.90/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/omniplan-4/id1460319993/reviews
- App overview in markdown: https://appshunter.io/ios/app/omniplan-4/id1460319993.md
- Rating breakdown: 5★ 11 · 4★ 2 · 3★ 2 · 2★ 3 · 1★ 2

## Newest reviews (12 of 67)

### 3/5 — Running the trial version, and

*2025-12-08*

It’s… ok. No dashboard that I can find. No way to view multiple projects at the same time. It just feels very limited.

### 2/5 — Do you have customer service?

*2025-06-27*

I would like to know in what way a company expects to be positively valued for its product when not even the paid version offers customer support.
It's disappointing to see that this company doesn’t value customer service as it should—especially for small and medium-sized businesses. It's not a cheap product, and they should at least provide a minimum level of customer support.
Just look, for example, at the fact that they don't even respond to messages in the App Store, even though it's a Mac-specific product... Seriously? Is it really that hard to reply to 12 reviews?

### 2/5 — 无法恢复购买

*2024-02-17*

之前购买过3，现在无法恢复购买的

### 2/5 — Obtuse

*2023-10-30*

Virtually impossible to export your plan to a PDF file. Whoever developed this was not thinking.

### 2/5 — Demo mode only

*2023-10-14*

Don’t download if you don’t have a membership.

### 3/5 — Expected more for the price

*2023-06-27*

First thing which discouraged me was the manditory online account creation, even though I couldn't get a convincing reason from Omni why it was needed.

The next thing was how un-Mac like it felt, which was strange since it's Mac only. It doesn't fit in with the consistent UI we are used to with Apple products.

I also couldn't find any way to have sub-projects (where the progress of one project would influence other ones), the ability to prioritise minimising project cost, and a few other things I expected to be there.

Some levelling results scheduled tasks for times when their resources weren't available and other strange behaviours.

It's great software, but at v4 I thought it would have been better.

### 2/5 — 又是bug

*2023-04-04*

已链接的文件，一关闭之后，重新的打开，啥都没了

### 5/5 — XX

*2022-10-21*

Testing

### 2/5 — Full of bugs

*2022-08-21*

High Price, relatively low quality

### 5/5 — Funktionen

*2022-07-09*

Ich versuche von Zeit zu Zeit -also immer mal wieder- alte Programme mit alten Rezensionen aus, um hier eine ausgewogenen Meinungsäußerung zu geben. 

gerade nutze ich erneut Omniplan. 

Dabei frage ich mich: "bin ich an dem Programm gewachsen, oder hat sich das Programm gebessert."

Es hilft mir meinen Unterricht und alle zugehörigen Projekte zu strukturieren, und zu verwalten. 

Das Konzept zwischen free Standart Pro finde ich sehr ausgewogen. Ungeachtet dessen, dass 400,- für eine Pro-Version wirklich viel ist. mag ich das Arbeiten mit dem Programm. 

Winzige Anmerkung für die Entwickler:

Die Gantt-Darstellung benötigt ein Padding
(in die Zukunft 1 Tag/Woche/Quartal/Monat und nach untern 30 Umbrüche)

 da ich immer das Gefühl habe  in einen zu kleinen Raum zu planen. so albern eine digitale Klaustrophobie klingt.

### 3/5 — Outline view has much room for improvement

*2022-06-18*

The Outlining functionality is welcome but currently barely works. There has to be a simpler way to indent/outdent/drag and drop tasks to build a hierarchy than that dragging that never indicated on which level and where a task will be dropped. In view of this , why is it not at least possible to move tasks selected via the “select” button (“move” is greyed out/ inactive), while this works perfectly in the gantt view? Also please remove the silly distracting animations - why does a subtask jump from the bottom up to its parent task across the whole screen height upon expanding that parent task?

### 4/5 — 캔버스 간트 내보내기가 안됩니다

*2022-06-08*

프로젝트가 커지면 캔버스간트가 내보내지지 않습니다
확인해주세요

## Most critical reviews (10 lowest-rated)

### 1/5 — Good tool bad experience

*2026-04-15*

Same as many here their licence management is a nightmare always has been, tool is nice but costly given it’s old for instance it is not integrated with modern Ai tools… Had Omniplan 3 lost access, won’t even bother.

### 1/5 — Сервис плохой

*2025-06-28*

Оплатил версию про.
При этом у меня все также пробная версия работает, а использовать полноценный функционал - я не могу. Служба поддержки не помогает (

### 1/5 — Cannot turn off Critical Path!

*2024-12-27*

In the iPad version, you cannot turn off critical path.  That means each bar and each connector is highlighted, in a very distracted and cluttered way.  Hey Ken Case, I am a long time subscriber to every Omni app, please fix this finally!

### 1/5 — Time conversions for projects without specific dates don’t work

*2024-11-22*

The conversions make no sense, and don’t follow the project settings for working hours

### 1/5 — Terrible

*2024-10-28*

I’ve been using OmniGroup products like OmniPlan, and my experience has been nothing short of frustrating. For the price they charge, I expected a lot more in terms of customer support, software functionality, and integration, but OmniGroup has consistently underdelivered in all these areas.

Support is Abysmal
First off, the support is terrible. You’d think with how much OmniGroup charges for their software, they’d have a responsive and professional support team. But no—don’t expect them to answer the phone, and when they finally do, the experience is often rude and unhelpful. They even discourage using their own internal sync solution (OmniSync Server), despite their documentation recommending it. It’s a complete disconnect between what they promise and what they deliver.

Documentation is Outdated
The documentation on their website is outdated, which only adds to the confusion. When you encounter an issue—and trust me, you will—you’ll find that their instructions are either missing key details or refer to settings and options that no longer exist. It feels like they’ve given up on keeping their users informed, leaving you to figure things out on your own.

Software Lacks Basic Functionality
In 2024, apps are expected to integrate seamlessly across ecosystems and devices. But OmniPlan, even with its hefty price tag, struggles to get basic sync functionality right. Getting my OmniPlan projects to sync from my Mac to my iPhone has been a nightmare, and I’m left with broken software that I paid $20/mo for—a so-called “privilege” that isn’t worth it.

What’s more infuriating is that instead of fixing their built-in sync solution or providing reliable alternatives, they seem to expect users to cobble together workarounds. It’s unacceptable for software that’s supposed to be professional-grade.

Final Verdict
OmniGroup needs to step up their game—significantly. For the premium price they charge, they need to invest in quality support, keep their documentation up to date, and, most importantly, develop software that works as advertised. As it stands, you’re paying for the privilege of troubleshooting broken software and dealing with unresponsive support. Save your money and find a solution that actually works.

### 1/5 — 无良开发商

*2023-06-02*

花那么多钱买的版本3，竟然不能下载了，然后版本4又要重新买，忽悠鬼呢！我要投诉！

### 1/5 — Ultra high price...

*2023-02-13*

Simply app. but very high price...

### 1/5 — 垃圾割韭菜

*2022-07-31*

买了3，竟然4还要钱，只是支持了arm，真黑心，果断放弃。

### 1/5 — Scam

*2022-05-30*

Don't buy!!!  I've been unable to unlock my purchase made!  It's a complete scam that takes your money without a workable product.  Absolutely terrible.  There are better solutions out there.

**Developer response:** Apologies for your poor experience with OmniPlan, and for the delay replying here! If you have remained unable to unlock OmniPlan, could you contact our team for immediate assistance? They can be reached by email at sales@omnigroup.com. Thanks!

### 1/5 — Rip off

*2022-04-19*

I purchased this app a while ago and paid WAY too much. I utilized it a few times and then quit using it. I recently reopened it, and I discovered I have to pay for it again. It wasn't worth it the first time; believe me, it's certainly not worth it the second time. DO NOT BUY!

**Developer response:** Apologies for the confusion, and for the delay replying! It sounds like you may have purchased a previous version of OmniPlan. If this purchase was made via the App Store, it should be available for re-installation via your "Purchased" app list. If recovering your previous purchase is something you are interested in doing at this point in time, our team would be happy to help out. They can be reached via email at sales@omnigroup.com or by phone Mon - Fri, 10am - 5pm Pacific at 1 (800) 315-6664 or 1 (206) 523-4152.

## Most praised reviews (10 highest-rated)

### 5/5 — Quelle application incroyable !

*2026-07-27*

Une application incroyable pour utiliser la gestion de projet. Merci beaucoup !

### 5/5 — The Best of the Best

*2026-02-05*

Liquid Glass, please.

### 5/5 — 重宝しています

*2025-03-08*

私は事務職ですが、決算期の資料作成の立て込んだ時期に利用させていただいています。期日や期間など、自分で計画を立てやすく、期日どおりに作成を進める手助けになってくれています。ヘルプやバグの修正などが、一部英語だったり、項目の説明で分からないところがところどころありますが、それでも試行錯誤しながらしっかり使えています。(私はMac、iPhoneで使用。仕事場ではiPhoneで、予定を確認したり新たに追加したり。Macは家で、並び替えたり、もろもろ修正したり。iPadでも使えます。)

### 5/5 — Omni Productivity

*2024-05-10*

My senior executive productivity for big projects is super charged with 3 interconnected Omni apps.  OmniPlan to plan, map, monitor and update. OmniOutliner to track and identify progress accross multiple metrics.  OmniFocus to drive daily focus and effort.  In this combination, for me, these Omni apps genrate consistent results and deliver a clear return on my investment in time and money. Thank you The Omni Group.

### 5/5 — Omni Productivity

*2024-05-10*

My senior executive productivity for big projects is super charged with 3 interconnected Omni apps.  OmniPlan to plan, map, monitor and update. OmniOutliner to track and identify progress accross multiple metrics.  OmniFocus to drive daily focus and effort.  In this combination, for me, these Omni apps genrate consistent results and deliver a clear return on my investment in time and money. Thank you The Omni Group.

### 5/5 — great for visualising project timelines & dependencies

*2024-04-24*

sharing Gantt charts with clients has really reassured them that things were well in-hand — and generating them really forces you to think things through by showing where the bottlenecks are.

### 5/5 — very good

*2024-02-12*

Its easy to use and is very helpful for me

### 5/5 — A great project management app

*2023-12-05*

A really comprehensive and powerful project management app. I love that you can enhance it with JavaScript scripts using Omni Automation. It's very good at adapting your project if you need to make changes. The network diagram is a great way to see and set up dependencies. Leveling gives you a plan that optimizes your use of resources. Lots of ways to track costs, including costs over time. I'm brand new to project management, but found it very intuitive to start using this and learn more as I went. Support is also very good, and answers quickly. I definitely recommend this! It also syncs with your iPad and iPhone.

### 5/5 — Hervorragendes Tool

*2023-10-19*

Ich bin von Omniplan, Omnifocus und Omnioutliner begeistert. Die drei Apps bilden meinen gesamten Arbeitsprozess ab. Omniplan ist Stand heute 19.10.2023 die beste Projektplanungsapp die ich kenne. Die App ist hervorragend für private Projekte und hervorragend für geschäftliche Projekte. Als Anwalt könnte ich mir nicht vorstellen, ohne Omniplan zu arbeiten. Bitte an Omni: bitte denkt doch an Möglichkeiten nach, die drei Apps miteinander zu verlinken. Das wäre zeitgemäß.

### 5/5 — Excelente

*2022-11-27*

Exige alguma dedicação para aprender a usar, mas qualquer alternativa exigiria bem mais. 
Pontos positivos são vários: 
Simples, interface super bem construida (limpa e ao mesmo tempo recheada de recursos avançados) apresentação muito bonita e super facil de atualizar o plano. 
Muito recomendado.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
