# Omnipod® 5 Simulator — user reviews

> 79 indexed App Store user reviews of Omnipod® 5 Simulator by Insulet Corporation, rated 2.10/5 from 126 ratings.

- Source: https://appshunter.io/ios/app/omnipod-5-simulator/id1552469689/reviews
- App overview in markdown: https://appshunter.io/ios/app/omnipod-5-simulator/id1552469689.md
- Rating breakdown: 5★ 26 · 4★ 6 · 3★ 5 · 2★ 4 · 1★ 85

## What do users think of Omnipod® 5 Simulator?

Overall sentiment: negative

**Pros**

- 👍 Helpful training tool for new Omnipod users
- 📚 Educational resource for diabetes educators
- 🎓 Builds confidence before pump start day
- 💡 Useful for remote patient guidance via phone/video
- 🔄 Integrates well with Dexcom for closed-loop management

**Cons**

- 😞 Not a functional real app for actual pump control
- 📱 No iOS app available despite years of promises
- 🔧 Simulator is inaccurate and misleading
- 🐛 UI elements cut off or obscured on screen
- ⚠️ Lacks accessibility features for users with vision impairments
- ❌ Cannot input carbs or control actual insulin delivery
- 📵 Requires carrying two devices instead of one
- 🎯 Poor onboarding/tutorial for new users
- 🔌 App crashes and glitches frequently
- 🌍 Limited geographic availability (not in UK/Australia)

**Commonly reported bugs**

- Bolus button falls off bottom of screen
- Confirm button obscured by system font settings
- App crashes on new iPhone models
- Simulator doesn't accurately reflect real pump behavior
- Insulin delivery appears faster than actual device
- App glitches after updates
- Download failures
- Insulin on board numbers not updating correctly
- Dexcom connectivity issues

**Most requested features**

- Release actual iOS app for real pump control
- Add warm-up timer after pod changes
- Implement internal font size override for accessibility
- Allow carb input functionality in simulator
- Remove pre-populated fields for better training
- Skip pod startup simulation in everyday use mode
- Add family member viewing/sharing capabilities
- Improve app onboarding and tutorials
- Support for Omnipod Display app
- Expand geographic availability to UK and Australia
- Add more detailed menu navigation information

## Newest reviews (13 of 79)

### 4/5 — Needs Font Settings

*2026-03-01*

I have poor sight, so my iPhone font size is almost at the maximum level.

The app uses this font setting, so I was unable to use the app, many of the buttons were obscured (“Confirm” on carb intake being an example, I could only see “Cancel”).

I’m just happy that I will be getting a separate device and it’s not the app that’s used as-standard.

An internal font override would be a huge bonus, absolutely necessary for me, if the app ever becomes mainstream in the UK 😊👍🏻.

### 3/5 — When

*2025-11-22*

This is great,  but when will it become available to actually use on iPhone in uk?

### 2/5 — When will real app be available??

*2025-08-17*

I really would like to be able to use this App for real, as is possible in other countries and is the case with other brands of insulin pump. 
It is such a pain having to carry the Omnipod Manager device as well as my mobile phone everywhere I  go.

### 2/5 — So confusing

*2025-06-04*

So I’m 12 and I have type 1 so like most people who would test out some thing before they got it which this Friday I get the Omni pod 5 so I tested it and I was just confused because like why was I just dropped in no like hey this is how you use it and just remember this is how you stop the insulin but it was like boom here try it and you have to Learn because we don’t care and bye like at least say like I said early er (and also I am not that good with my grammar by the way like when I was spelling grammar I almost put grammer)
So if you wanna try it just dont not being rude or anything like I’m just trying to be honest.

### 4/5 — Very helpful

*2025-02-14*

I am a diabetes educator and this app is very, very helpful when I am on the phone with patients helping them make changes in their Omnipod. There are a few suggestions I have that would make this app more efficient. When I start using the app in the every day use option I do not want to have to simulate starting a new pod. This causes the patient to have to wait for me while I tap through this. Also, in the initial set up, I would like if the pre-populated things would be taken out. This way I could actually enter in the same things that the patient is entering while they’re entering it. So I will see exactly what they see.

### 4/5 — No setting for podder viewing

*2024-10-30, version 3.1.0*

No setting in this app to send an invite for outside viewers. Is this missing?

### 1/5 — I agree with Bigdn53

*2024-05-05, version 2.0.2*

Bigdn53 hear here!

### 1/5 — Still no real version for ios

*2024-04-26, version 2.0.2*

It's 2024. How many years has it been?

### 1/5 — I updated the app and it glitched and went back to the old screen not the updated one

*2024-04-10*

I got back to the old screen, when I updated it it glitched can someone fix it for me

### 1/5 — iPhone Users

*2024-04-02, version 2.0.1*

Disappointed in Apple and Omnipod 5. When will there be an app for all the iPhone users. Id rate the Omnipod 5 at 0 if I could. Carrying around two devices is a pain.

### 1/5 — Insulet, what’s going on?!?!?

*2024-03-13*

How is it that there is no REAL iPhone app yet to control our Omnipods?!?!? Insulet, how long do you need?!?!? We keep getting updates for our PDMs…guess what…no one cares about those! At least tell us what date your shooting for, so at least there’s some accountability on your end for delivering. Please listen to all the feedback from your users…it’s deafening.

### 1/5 — No iPhone app

*2024-03-03, version 1.1.3*

Come on! Get the iPhone app up and running ASAP. FDA approval is done. What’s your excuse now?!

### 1/5 — Omni pod 5 with Dexcom

*2024-02-13*

The best way to lose customers. Is to lie to them . You stated they would be a rollout with iOS when the FDA approved it , that has been approved and is still not in operation. I love the Omni pod but not caring around two or theee devices. About to change to something else .

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-06-25*

I tried many times to use the “initial setup” simulation, but cannot get past the terms and conditions because it will not scroll. It was also disappointing that you can’t actually do anything (enter carb ratios or basal rates) other than switch from automated to manual mode. Makes me not want to consider switching if the simulation app technology is so awful.

### 1/5 — Awful simulator app

*2026-03-11*

How will I ever get a patient to start Omnipod 5 when they can’t even get hands on experience? The bolus button falls off at the bottom of the screen and shows barely a sliver of purple. They can’t even type in the amount of carbs they eat. Bring back the old app. It worked perfectly. This new app does not build confidence in the patients who are eager to try an insulin pump but want to know that they can handle the technology part. And it does not build confidence in your brand. If the app doesn’t work for me, they will never trust the technology of the actual OP5 pump.

### 1/5 — Can’t review Omnipod5

*2026-03-01, version 3.5.0*

I’ve got an Omnipod 5 and having to carry another controller around is a real pain. Insulet please release Omnipod 5 app for Australia. Thanks.

### 1/5 — Broken simulator

*2026-01-22*

2026- This simulator simply doesn’t work on a new iPhone. As a diabetes educator I’d love a functional tool to show the patients what the app is like. Also if I’m walking a patient through a change of settings over zoom or a phone call I need to know what menus have the settings we are looking for.

### 1/5 — 3 pages?

*2025-01-30, version 3.2.2*

When I open the app, there are three scrolling pages of details about the system, but nothing that opens up like the pages advertised here in the App Store

### 1/5 — 2+ years?!?!

*2024-10-25*

Surely it can’t take 2+ years to make an iPhone app. And 1 year of it being approved by the FDA. You can’t just submit a blank app to the FDA, you’ve had a model and a way of communication for over a year now. I could probably learn iOS coding and make an app in half of the time it’s taking them to make this.

### 1/5 — Does not give accurate simulation

*2024-09-10, version 3.0.0*

This incorrectly implies you can use Omnipod software on an Apple Device. You unfortunately cannot. This app is misleading and serves no real-world purpose

### 1/5 — They said its

*2024-06-25, version 3.0.0*

They said it’s already available in certain markets.   It’s a lie

### 1/5 — Still no iPhone app

*2024-06-19, version 2.0.2*

Hello, it's me!
I was wondering if after all these years you'd like to keep your promise?

Hello, can you hear me?
I'm in California dreaming about iPhone app?

No?

### 1/5 — Ready for the app that can actually control the Omnipod

*2024-05-30, version 2.0.2*

What is taking so long? Is it Apple or is it Insulet we are waiting for to get the “real controller” app on the App Store? …

## Most praised reviews (10 highest-rated)

### 5/5 — Very helpful

*2026-04-10, version 3.5.2*

This is very helpful for people that are new to the omnipod or looking to get one

### 5/5 — Pls

*2026-03-16*

Can u guys make it to where when u change the pod there will be a warm up after you’re done
Changing it pls pls

### 5/5 — Great App

*2025-05-15*

This app is brilliant but when will it become available in the UK to work as it is already released in the US?

### 5/5 — Love this app as a diabetes educator!

*2024-10-13*

This app is so helpful for getting people comfortable with using Omnipod 5 before pump start day! Thank you to the creators! 
I

### 5/5 — Omnipod 5 & Dexcom

*2024-06-29*

I’ve been using the omnipod system since they first released the first wireless insulin pump system. It was not yet integrated with any continuous glucose monitoring system, so I had to enter in my blood sugar levels and calculate my carbs to get the necessary insulin to maintain my glucose levels.

I am now using the omnipod 5 system and Dexcom G6 and I am very happy with the upgrades that are being offered to patients. I do miss the ability for family members to be able to view my insulin pump levels, but the fact that I can allow my Dexcom to communicate with omnipod to keep my blood sugar levels in range is a huge benefit for me.

I highly recommend getting this device!

### 5/5 — Now or safe? The FDA chooses safe.

*2024-04-19*

I completely understand the desire for an available app and that so many have waited for so long. Please consider, that if app controls the delivery of a potentially deadly (and life-sustaining) substance, like insulin, and the FDA is involved, there are likely many factors outside of a certain sphere of control.

### 5/5 — When

*2024-03-01, version 1.1.3*

This is great,  but when will it become available to actually use?

### 5/5 — RELEASE THE ACTUAL APP ALREADY

*2023-04-01, version 1.1*

CMON ITS BEEN TWO YEARS

### 5/5 — Now or safe? The FDA chooses safe.

*2023-03-10*

I completely understand the desire for an available app and that so many have waited for so long. Please consider, that if app controls the delivery of a potentially deadly (and life-sustaining) substance, like insulin, and the FDA is involved, there are likely many factors outside of a certain sphere of control.

### 5/5 — Great Overview - Can’t Wait For iOS App

*2022-06-21*

We’re currently leveraging DIY Looping and contemplating a switch to the O5 system and love how this app gives us the ability to understand the interface and setting adjustments before making the plunge. I understand the negative reviewers frustration that the iOS app isn’t live but that doesn’t reflect on the training tool this simulator provides end users. For T1’s themselves the app would be a huge improvement. For caregivers, the launch of the View and Display apps would be amazing. We’re currently used to being able to get NightScout data and Omnipod View would help give us some of that comfort.  I’m hopeful that Insulet will launch fully supported iOS apps in the near future!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
