# OmniServe

> OmniServe (iPhone/iPad app by Lucidya.)

- Source: https://appshunter.io/ios/app/omniserve/id6502400118 (this page in markdown: same URL + `.md`)
- Developer: [Lucidya](https://appshunter.io/developer/1641081442)
- Category: Business, Social Networking
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 56 MB
- Languages: American English
- Released: 2024-10-16
- Data updated: 2026-08-31
- User reviews in markdown: https://appshunter.io/ios/app/omniserve/id6502400118/reviews.md

## What is OmniServe?

The Lucidya Engagement app helps you to manage your customer engagements across all your social platforms, including X Platform, Facebook, and Instagram. With this app, you can easily handle engagements from anywhere, all in one place. Whether you need to view, reply to, complete, or re-open your assigned engagements. It offers the same core functionalities as the web dashboard. To use the app, you’ll need a Lucidya account.
CORE FEATURES
· Respond directly to your assigned engagements.
· Sort and filter engagements to prioritize what matters most.
· Manage all your social platforms from a single app, without switching between them.
· Keep track of conversations to ensure no comments go unnoticed.
· Set your status to available or unavailable, so engagements are assigned accordingly.
· View engagements by each channel or monitor linked to the engagement product individually.


## Version history (last 5 releases)

### 1.9.1 — 2026-08-20

Implemented cross-dependent filter logic
Fixed tag adding and tag preview issues.
Fixed the blank page issue for public interactions.
Enhanced public thread view and support for multiple public replies.

### 1.9.0 — 2026-08-19

Implemented cross-dependent filter logic
Fixed tag adding and tag preview issues.
Fixed the blank page issue for public interactions.
Enhanced public thread view and support for multiple public replies.

### 1.8.0 — 2026-07-28

Support displaying email engagements and reply box functionalities
Enable Media Upload and Display in Agent Replies

### 1.7.3 — 2026-07-02

Fix agent replies not delivered to Customer Chat

### 1.7.0 — 2026-06-15

Support viewing and adding notes
Support viewing and adding tags
Manual unassign flag for Mobile App
Bulk selection actions (assign/complete)

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## More apps by Lucidya

- [Lucidya Analytics](https://appshunter.io/ios/app/lucidya-analytics/id1641081440)

All apps by Lucidya: https://appshunter.io/developer/1641081442

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*