# OMRON connect US/CAN/EMEA — user reviews

> 1,778 indexed App Store user reviews of OMRON connect US/CAN/EMEA by Omron Healthcare, Inc., rated 4.70/5 from 101,501 ratings.

- Source: https://appshunter.io/ios/app/omron-connect-uscanemea/id1166317885/reviews
- App overview in markdown: https://appshunter.io/ios/app/omron-connect-uscanemea/id1166317885.md
- Rating breakdown: 5★ 82,510 · 4★ 11,360 · 3★ 3,016 · 2★ 1,337 · 1★ 3,278

## What do users think of OMRON connect US/CAN/EMEA?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Accurate readings
- 🔒 Secure data storage
- 💡 Helpful for managing health conditions

**Cons**

- 🐛 Connectivity issues
- 🔋 Battery drain
- 👎 Clunky user interface
- 💰 Subscription model

**Commonly reported bugs**

- App crashes after updates
- Sync failures and data loss
- Inaccurate weight and body composition tracking

**Most requested features**

- Ability to delete or edit readings
- Improved graphing and data visualization
- Seamless integration with Apple Health
- Multi-user support

## Newest reviews (19 of 1,778)

### 3/5 — Previous readings are erased

*2026-09-08, version 2026.08.20*

Just a warning. If you have used the monitor before pairing the app, just know that the previous readings stored on the device will be deleted when you do the pairing.  It does warn you that it’s going to happen.  But it’s still annoying.

### 4/5 — Don’t bury the daily data

*2026-09-08, version 2026.08.20*

Decent app. And it usually syncs data to the app. Sometimes I have to go to the app and do a manual sync. Why is the daily data buried. I swear for a few days after I pressed the main screen, instead of showing a graph there were toggles so I could go directly to the daily data so I could add a note.  I really liked that. Now you get the graph and have to scroll past the explanation of blood pressure and finally you get to See All Measurements. That option should not be buried at the bottom of that page. Move it up so it shows on graph screen without scrolling or go back to the toggles.

### 2/5 — What happened?

*2026-09-07, version 2026.08.20*

After updates I’m no longer able to manually enter my weight. I also don’t like to have to log when using my personal device Ever. Time. I   Need to access!!!!

### 2/5 — Not user friendly/Deletion of BP readings/history easy

*2026-09-07, version 2026.08.20*

I don’t understand why they didn’t make it to where you can delete BP readings/history easy from the app. I have BP readings from 2024. In order to delete them I have to scroll way down to my 2024 readings, only able to delete one reading, and then the screen goes back to the more recent BP reading of September 2026. Which means I would have to started the process back over… scroll all the way to my 2024 readings. Please make it a quicker and easier way to delete the BP history. I’ve printed the BP history I needed. I just want the old readings out of my app history. It blows my mind that this has not been implemented. You can’t even deleted BP readings/history in mass either. 
You couldn’t do this on the old app nor the newer version. New version of app not as user friendly as I thought.

### 1/5 — Latest update has broken the app

*2026-09-05, version 2026.08.20*

After the recent update (Sep 2nd or thereabouts), the app will no longer launch. I get the OMRON splash screen, then a message box with the text “Something went wrong. Please try again later.”
I’m running iOS 26.6.1 on iPhone 11 Pro Max. I’ve reinstalled the app but see no difference.

### 1/5 — Horrible sync

*2026-09-05, version 2026.08.20*

The latest update doesn’t sync well. The sync icon spins but no data is transferred. The app also doesn’t take manual input either. For manualninout, all the cursor prompts lands on the parameter you need to enter except for weight, the cursor lands on the date.

### 1/5 — Pairing issues all the time

*2026-09-04, version 2026.08.20*

Pairing issues all the time, cannot keep an electronic track of my readings. Very unhappy!—using latest app update on iPhone 16, uninstalled and reinstalled multiple times with no result. Yes, I restarted the iPhone multiple times too.

### 1/5 — Farhad

*2026-09-04, version 2026.08.20*

I can’t pair my M7 intelli blood pressure monitor with my iPhone 12 Pro Max with iOS 26.6.1. The App can’t find the device 😔

### 1/5 — After Update No Longer Works

*2026-09-03, version 2026.08.20*

Used to work great. But after update 2 days ago the app does not open but give an error message. Used on 17 Pro.

### 3/5 — Update can’t add notes

*2026-09-03, version 2026.08.20*

I don’t like the fact that I can’t add notes anymore with my readings. Seriously freakin sucks add that option back!
September 2026 still no options to add notes, I do not like this

### 3/5 — Used to stay logged in.

*2026-09-03, version 2026.08.20*

Great concept but why do I have to log in every single time, Face ID does not seem to work.

### 1/5 — Useless

*2026-09-03, version 2026.08.20*

This app refuses to authenticate despite successfully setting my credentials. It is useless do not waste your time. They want to force you to pay $70 bucks a year for the other Omron app. I will never buy another Omron product.

### 3/5 — EKG

*2026-09-02, version 2026.08.20*

I use blood pressure and ekg often. It’s not the most intuitive app. When you click + it says ekg but it does the blood pressure and heart rate as well. If I only needed blood pressure I would not know how to do it.

### 4/5 — Good but

*2026-09-02, version 2026.08.20*

Good product but two things; the instruction manual and how it actually works are slightly different in places-you just have to try stuff til it works. Secondly, although you set up a profile it doesn’t really know it’s you so if there are other people in your house they need to turn off their Bluetooth while it connects to yours, and take in turns.

### 1/5 — Locked out!

*2026-09-02, version 2026.08.20*

I’m unable to pair to new phone because the monitor is bound to an email I can no longer access. I own this and Omron has it locked server side. A medical device!

### 1/5 — App doesn’t work

*2026-09-02, version 2026.08.20*

The app doesn’t work as you can not share the recording of month blood pressure reading with doctors. When you try to share it says pdf file will be emailed but nothing happens so fix it asap please. Can not share records
Not heard from them and they have not fixed the problem do not buy OMRON blood pressure equipment as no customer service available 
BAD

### 1/5 — Trash

*2026-09-01, version 2026.08.20*

I never rate apps. But when I needed it, with updates installed, it kept crashing.  Trash.

### 1/5 — Crashes When Opening

*2026-09-01, version 2026.08.20*

This new update causes the app to crash and close immediately upon launching, even after restarting my iPhone. Please fix as this app is now crashing and unusable!

### 1/5 — Terrible app

*2026-09-01, version 2026.08.20*

Makes me sign in every single time I launch the app. Buggy mess, avoid.

## Most critical reviews (10 lowest-rated)

### 1/5 — Only two scale on the list

*2026-09-09*

I cannot find my HPF-702T-BK on the pairing list

**Developer response:** Thank you for your feedback. It is possible that the app version available in your region does not list this model. Please contact our technical support through the OMRON connect app or the OMRON website, mentioning the HPF-702T-BK and your country, and our team will check this with you.

### 1/5 — The App is hard to use

*2026-09-09, version 2026.08.20*

it is a pain at neck to update BP in this App

### 1/5 — Blood pressure reading will not transfer

*2026-09-08, version 2026.08.20*

I just got the Omron 7000.   One blood pressure reading transferred to my phone.  Then it stopped

### 1/5 — History

*2026-09-08, version 2026.08.20*

Difficult tracking history. Sometimes it shows my reading for the day in the app on my phone sometimes it doesn’t. Trying to figure out has been a headache and unsuccessful. Was going to show my doctor the readings for the month and nothing was tracked. Now have to manually track just to ensure I have the information.

### 1/5 — Cannot register the account

*2026-09-08*

Please fix the bug!! Unable_to_create_account incorrect_email_password_alert_body
What is this?????

**Developer response:** Thank you for reporting this and we're sorry for the trouble. Please contact our technical support through the OMRON website, mentioning the error shown when creating an account and your phone model. Our team will investigate this with you and help you get registered.

### 1/5 — Way beyond poor

*2026-09-07, version 2026.08.20*

Luckily I found a work around to log BP data without using this miserable app. I’ve tried all day to launch this app and get “not working - try later”. I deleted the app and reinstalled. Was asked to create a new account. It still WILL NOT WORK! I permanently deleted this confounding app and will use other, dependable apps. to present heart data to
my doctors. This is second time I’ve had this problem. NO MORE. It seems like your app developers are 12 year old children at computer camp.

### 1/5 — Frequent Glitches

*2026-09-07, version 2026.08.20*

I have a terrible time trying to sync data. I’ve tried all the fixes of reinstalling and syncing again but issues continue to plague using on my iPhone device.

### 1/5 — Privacy invading app

*2026-09-07, version 2026.08.20*

ZERO Stars. I should not need an account to record BP measurements.
The first thing it does is to seek your Location, then you have to create an account.
I’ll use pen & paper or a Spreadsheet.
I’ll NEVER purchase ANY Omron products again.
Uninstalled

### 1/5 — Trash & waste of $100+

*2026-09-06, version 2026.08.20*

It will connect to my friends older android but it will not connect with the current IOS At all.  Would have been nice to know this before your stole my money.

### 1/5 — Won’t allow me to sign in

*2026-09-06, version 2026.08.20*

That’s it. I have an account on the app. When I try to sign in, I click on the button that says Sign In, and nothing happens. So I can’t use the app. I tried deleting it and reinstalling it. No joy.

## Most praised reviews (10 highest-rated)

### 5/5 — Top App

*2026-09-02, version 2026.08.20*

If a doctor asks you for 7 days of blood pressure readings we all know how difficult it is to get that average. Now with the OMRON blood pressure monitor and this App, problem solved. It’s amazing and I now find I use my monitor more and more which gives me true peace of mind. Wonderful piece of equipment

### 5/5 — This app has improved dramatically

*2026-09-01, version 2026.08.20*

Since the software update this app has improved. 
It’s fast and does not hang as it used to. 
Well done.

### 5/5 — App works great

*2026-08-25, version 2026.07.23*

BP769CAN

### 5/5 — History

*2026-08-22, version 2026.07.23*

Would like to see a historical LIST of blood pressure readings reinstated as opposed to graphical view.  Much easier to see exact readings in list.  Thank you!

### 5/5 — Absolute security

*2026-08-19*

With a forty year history of blood pressure, controlled by medication, my BP is monitored regularly by the medics.  Recently I was diagnosed with an aortic aneurysm making my BP  monitoring essential.  After a week in hospital being monitored 24/7 together with a substantial change in my drug regime I took the decision to monitor my BP myself.   I now monitor my BP twice daily, with my morning drug regime and again in the evening with my second dosage.  My readings give me complete confidence that my drug regime is working, furthermore I now have secure information to share with my cardiologist.  My personal monitoring continues whilst the aortic team review my need for surgery.  OMRON sends accurate detail to my iPhone and iPad leaving me fully confident that I have the detail I need to fully benefit my health.  At 78 the ease of use of OMRON and its recording/reporting protocols provide me with absolute security.

### 5/5 — Great

*2026-08-16, version 2026.07.23*

Works great convenient portable love the tracking

### 5/5 — Pretty Good

*2026-08-12, version 2026.07.23*

Usually dependable. Seems to work for me. Using an Omron BP7450.

### 5/5 — Problem fixed!

*2026-08-11, version 2026.07.23*

The Aug 10 App update has fixed the problem where the app crashed on opening. Glad all my data has not been lost!

### 5/5 — Easy connection & use

*2026-08-09, version 2026.07.09*

Very easy to use & store your BP data. Also excellent support when my phone wouldn’t load the app any more. Thank you OMRON

### 5/5 — App won’t open now

*2026-08-08, version 2026.07.09*

I’ve had good experiences with app but the past two weeks it won’t open. I can’t see a place to update or anything. 
Some advice please.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*
