# OMT Pay — user reviews > 50 indexed App Store user reviews of OMT Pay by Online Money Transfer SAL, rated 3.60/5 from 148 ratings. - Source: https://appshunter.io/ios/app/omt-pay/id1401392516/reviews - App overview in markdown: https://appshunter.io/ios/app/omt-pay/id1401392516.md - Rating breakdown: 5★ 86 · 4★ 3 · 3★ 11 · 2★ 8 · 1★ 40 ## Newest reviews (10 of 50) ### 2/5 — Nancy *2026-01-31* App is down most of the time. I renewed my card and selected delivery point, they changed it without letting me know, all I knew is that another location had my new card by sms **Developer response:** Hello Nancy, we are sorry for the inconvenience. Please share your contact information with us via email at mktg-com@omt.com.lb to assist you further. ### 2/5 — Bug detected *2025-09-20* Black screen when am trying to take a pic of my ID frustrating hope you fix it **Developer response:** Hello, we are sorry for the inconvenience. Please share your contact information with us via email at mktg-com@omt.com.lb to assist you further and resolve this issue promptly. ### 2/5 — App *2025-05-28, version 5.4.4* The app is very slow. ### 2/5 — Too many steps for registration *2025-01-10, version 5.3.6* I am not sure why do you need all the personal details to register and have access to this app? Why as a user i need to spend more than 1 min to register? Why your asking the user to rewrite all the details if the user already uploaded a picture of his ID? And why do you need the employment details and so on? Cant you make the user experience a bit easier and better ? ### 5/5 — omt pay *2024-11-09* smooth and easy to use app **Developer response:** Thank you for your feedback! We are glad to hear that you're enjoying our app. ### 3/5 — Scanning camera *2024-11-03* Scanning passport or id card doesn’t work , ot gives me a black screen and stuck **Developer response:** Hello, we are sorry for the inconvenience. Please share your contact information with us via email at mktg-com@omt.com.lb to assist you further and resolve this issue promptly. ### 5/5 — Amazing App! *2024-10-31* Highly recommend this app for anyone needing fast, secure payments! **Developer response:** Thank you for your feedback! We are glad to hear that you're enjoying our app. ### 5/5 — Good job! *2024-10-31, version 5.3.1* The design is clean and intuitive. Great job! ### 3/5 — Wallet and services not working *2024-09-18* I can’t open or access the wallet or services features **Developer response:** Hello, we are sorry for the inconvenience. Please share your contact information with us via email at mktg-com@omt.com.lb to assist you further and resolve this issue promptly. ### 5/5 — iTunes *2024-05-12* Card for iTunes not available why 😡😡😡😡 **Developer response:** Hello Alex, our team is actively working on integrating the ITunes Gift Card into the app to make it available soon. For further assistance, please do not hesitate to contact us at 01-391 000. ## Most critical reviews (10 lowest-rated) ### 1/5 — غير مفيد للمغترب الزائر *2026-05-07, version 5.6.9* بستغرب من هيك برامج ما بيحسبوا حساب الليناني لما ينزل على لبنان وماعنده رقم لبناني، كيف ممكن يعمل حساب بالبرنامج؟ مفهوم أن التحويل ضمن دول محددة، لكن هيدا ما بيمنع أن المسافر برا وراجع على لبنان يفعّل الحساب على رقمه الأساسي من أي دولة. بظن فريق العمل لازمه شوية خطط أوسع وتطوير أعمال ومراقبة الجودة. "تحديث بعد جواب المطور" 📍 مازال لايمكنني تجاوز صفحة إنشاء حساب سوى باستخدام رقم دولي يتبع فقط لـ 12 دولة فقط ولايمكن بأي شكل إنشاء حساب سوى بهذه الطريقة. ولاتوجد بدائل وخيارات أخُرى.!! ### 1/5 — App Crash *2026-04-23* I’m using iPhone 7 Plus, recently every time I open up the App, it does crash immediately when it used to work properly. I’ve no idea why it started to crash. I hope the App developers fix this issue as soon as possible! **Developer response:** Hello, thank you for reaching out and sharing your concerns with us. To assist you more effectively, please email us your contact information at mktg-com@omt.com.lb. ### 1/5 — DO NOT DOWNLOAD *2026-03-31, version 5.6.6* Horrible app, I tried making an account, I submitted all my information and then they told me to wait 1-2 days, I waited 2 days, and nothing happened I had to submit all the details again, then it a happened again and again, it’s been like over a week and I just gave up atp. Not to mention that they don’t have app or chat support so it’s impossible to contact them. Stupid app stop milking every penny out of it and make it actually work maybe then it’ll generate you more. Whish is better. I won’t delete this review unless I get an apology and the staff actually fixed the site. ### 1/5 — Not working *2026-01-15, version 5.6.2* Tried to sign up and open an account but after that every time i try to log in Ii receive a message that they are doing maintenance for the app! ### 1/5 — Not recommended *2026-01-12, version 5.6.1* Not recommended ### 1/5 — Worst app *2025-10-15, version 5.5.6* App keeps crashing not recommended at all! ### 1/5 — Unknown errors forever *2024-12-14, version 5.3.4* Not working to register ### 1/5 — Worst App Ever *2024-10-18, version 5.3.1* Delete the app, the verification process is so frustrating and ridiculous. Useless App. ### 1/5 — OMT SUCKS!!! *2024-05-07, version 5.1.7* Omt sucks!! Who the heck do they think they are…U guys are using our OWN money,just remember ur not CREDITORS it’s our money there in the account so who do you think u are to put a limit as long as we are the one’s doing the deposit ### 1/5 — Please fix. *2024-04-25* Can’t access “card” section. Keeps endlessly loading. Please fix this in an update. **Developer response:** Hello, we are sorry for the inconvenience. Please share your contact information with us via email at mktg-com@omt.com.lb to assist you further and resolve this issue promptly. ## Most praised reviews (10 highest-rated) ### 5/5 — Avery important app *2026-03-16* A suitable app for quick services, but it needs faster startup speed and easy way signup to compete with other apps in the market. **Developer response:** Thank you for your feedback! We are glad to hear that you're enjoying our app. ### 5/5 — Security *2026-03-05* Most secured app **Developer response:** Thank you for your feedback! We are glad to hear that you're enjoying our app. ### 5/5 — The best, safest and easiest way to transfer money *2026-03-05* The best, safest and easiest way to transfer money **Developer response:** Thank you for your feedback! We are glad to hear that you're enjoying our app. ### 5/5 — Amazing App *2026-03-04* I’ve been using the OMT Pay app and it’s honestly very convenient and easy to navigate. The transactions are fast, secure, and reliable. I really like how simple the interface is - everything is clear and organized! Great Job for the team behind this App! **Developer response:** Thank you for your feedback! We are glad to hear that you're enjoying our app. ### 5/5 — Prite *2026-03-04, version 5.6.5* A revew ### 5/5 — Best App *2025-05-18* Amazing user experience **Developer response:** Thank you for your feedback! We are glad to hear that you're enjoying our app. ### 5/5 — Great fintech app *2024-12-13* Very intuitive and easy to use. The wallet feature is great and is complemented by a great brick & mortar network that allows you access to USD across Lebanon while the card is a great payment method globally. **Developer response:** Thank you for your feedback. We’re glad to hear that you’re enjoying our app and services. ### 5/5 — Good *2024-12-13, version 5.3.4* Wooow big like ### 5/5 — Good *2024-12-13, version 5.3.4* Nice ### 5/5 — Satisfied *2024-12-07* Very good app well done OMT **Developer response:** Thank you for your feedback! We are glad to hear that you're enjoying our app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*