# Once: Chat & Connect App — user reviews > 1,581 indexed App Store user reviews of Once by Xeanco Limited, rated 3.90/5 from 54,932 ratings. - Source: https://appshunter.io/ios/app/once-chat-and-connect-app/id1489440748/reviews - App overview in markdown: https://appshunter.io/ios/app/once-chat-and-connect-app/id1489440748.md - Rating breakdown: 5★ 34,351 · 4★ 3,827 · 3★ 2,937 · 2★ 2,110 · 1★ 11,707 ## What do users think of Once? Overall sentiment: negative **Pros** - 🚀 Responsive app - 👍 Matches people in the same area - 👍 Good age range of users **Cons** - 💰 Expensive subscription and in-app purchases - 🤖 Suspected fake profiles and bot-like interactions - 🔒 Lack of transparency around payment structure - 📵 Limited free messaging, even with premium subscription **Commonly reported bugs** - Inconsistent user experience between free and premium users - Unresponsive customer support **Most requested features** - Free messaging without limits - Improved location-based matching - Video chat functionality ## Newest reviews (20 of 1,581) ### 3/5 — Gems *2026-09-08, version 2.61.0* Looks good but expensive to keep buying gems just to talk to someone. Specially when your paying monthly subscription ### 2/5 — Greedy *2026-09-06, version 2.61.0* Asking to pay to send messages is un appealing ### 1/5 — Enganação *2026-09-06* As meninas são todas geradas por inteligência artificial e o site não passa de um esquema para arrancar dinheiro dos assinantes. Os criadores deveriam ser presos ! ### 1/5 — Fraude é golpe *2026-09-05* Gente não caiam nessa, como esse app continua no iOS ? ### 1/5 — Pay for everything *2026-09-05, version 2.61.0* You have to pay for every little thing that you do and a lot of it is AI generated not cool by taking peoples money and if I knew you had to pay for everything, I would not have done it I will be canceling as soon as possible. Keep your money is not worth it. ### 1/5 — Rip off *2026-09-05, version 2.61.0* Charges way to much just to chat ### 1/5 — Poor app set up *2026-09-05, version 2.61.0* Having to pay for something just to talk to someone is outrageous and I’ll never recommend this app to anybody ### 1/5 — Save your money, women here are Ai to chat and take your hard earned cash … keep you chatting for ev *2026-09-05, version 2.61.0* Total waste of time and money ### 1/5 — The worst app ever *2026-09-05, version 2.61.0* I can’t send a messages to people.. so please fix it ! ### 1/5 — Rip off *2026-09-05, version 2.61.0* This app has robot or AI users that will respond to the word after sending the same sentence to 10 girls. Don’t download this app ### 1/5 — scam *2026-09-05, version 2.61.0* straight scam lol ### 1/5 — Don’t waste your time *2026-09-04, version 2.61.0* Makes you pay for messages. Very tacky! ### 1/5 — Gay *2026-09-04, version 2.61.0* All fake accounts ### 1/5 — Fake af *2026-09-04, version 2.61.0* The app is nothing but ai to convince you to buy a subscription. Don’t waste your time or money ### 2/5 — Weak app *2026-09-04, version 2.61.0* Too much colors and stickers and as soon as you want to talk to a person you have to pay subscription fee i deleted immediately ### 1/5 — Scam *2026-09-04, version 2.61.0* Takes your money so you can talk to bots. ### 1/5 — Not what I expected *2026-09-03, version 2.61.0* It seems that it is scammers what money to keep texting just for texting . 🥱😴🫩🥱😴🫩 ### 1/5 — AI chatbots *2026-09-03, version 2.61.0* Save your money. Everyone I know has said the same that they have met people out of their league, great conversations which are paid for at ridiculous rate and ultimately feels like AI ### 1/5 — Rip off *2026-09-02, version 2.61.0* Money pit, monthly fee plus fees to chat. Have to purchase gems to have a conversation which is more expensive than the monthly fee. Avoid at all costs ### 1/5 — Fake profiles *2026-09-02, version 2.61.0* This app is full of very attractive people that are created by AI. The conversations are also generated by AI. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not worth your money *2026-09-09, version 2.61.0* For you to message someone you have to have a subscription. Once you get a subscription you are only allowed to message one person three times before they ask you to buy more gems. ### 1/5 — Expensive *2026-09-09, version 2.61.0* I paid for subscription but still I need to buy gems to send messages ### 1/5 — Bot central *2026-09-09, version 2.61.0* Chatbots ### 1/5 — Expensive *2026-09-08, version 2.61.0* It’s all to expensive. You pay a monthly fee then you have to buy sapphires to send messages. ### 1/5 — Scam alert *2026-09-08, version 2.61.0* Pay money to chat with bots 100% scam ### 1/5 — Warning fraud *2026-09-07, version 2.61.0* You pay a monthly membership for this app but it does not mean that you can chat freely to people you have to pay for gem for popular members that 80% of them are robots and the app demands you money frequently.Don’t install this app and don’t lose your money and time. ### 1/5 — Don’t waste your money. *2026-09-07, version 2.61.0* Unless you want to spend and ton of money on AI responses … don’t bother. After you message someone 3 times you have to pay additional money to continue. This is after and outrageous monthly fee. No thank you. ### 1/5 — Scam. *2026-09-07, version 2.61.0* It's a scam. You pay to speak with an AI I want my money back ### 1/5 — Same scam *2026-09-06, version 2.61.0* All these dating apps work the same pattern. Before you even finish setting up your profile, several ladies, I’m guessing they are either paid members or artificial profiles, are already messaging you. To chat back, and to even see who likes you, you have to buy credits. Stick with good all Facebook dating apps. At least it won’t charge you to chat with other members. ### 1/5 — Garbage *2026-09-06, version 2.61.0* Too many AI bots, on top of that they want you to purchase gems so you can chat after you purchase the premium plan. ## Most praised reviews (10 highest-rated) ### 5/5 — Message *2026-08-30, version 2.61.0* Now when you message someone they can’t text you back and it’s bad they can’t also read your message. Yes and I want people to read my message and this is the main reason we pay for this app and yes I want you managers to look this up for us ### 5/5 — Amazed *2026-08-19, version 2.60.0* Amazing!! Most incredible site anywhere!! Lots of friendly people to chat with and get to know. Definitely more than tinde!! ### 5/5 — Mr j Williams *2026-08-18, version 2.60.0* Extremely easy to. Meet ladies ### 5/5 — Bom aplicativo *2026-08-10* Bom aplicativo ### 5/5 — Who’s real? *2026-08-10, version 2.59.0* Great way to pay for small talk. I get this conversation value standing in the grocery store. What’s your favorite color? ### 5/5 — Parece ser bom *2026-08-07* Deixa eu testar ### 5/5 — wow *2026-07-24, version 2.58.0* great app ### 5/5 — Greate app *2026-07-24, version 2.58.0* Very good can say much else ### 5/5 — Remove all the Ai and bots *2026-07-21, version 2.58.0* Scam site ### 5/5 — Mr Mel *2026-07-13, version 2.58.0* Awesome Awesome Awesome it , only video call verification as people hide behind photos on social media platforms --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*