# One alkalmazás — user reviews > 120 indexed App Store user reviews of One alkalmazás by One Magyarorszag Zrt., rated 3.90/5 from 186 ratings. - Source: https://appshunter.io/ios/app/one-alkalmazas/id1222555169/reviews - App overview in markdown: https://appshunter.io/ios/app/one-alkalmazas/id1222555169.md - Rating breakdown: 5★ 115 · 4★ 20 · 3★ 5 · 2★ 9 · 1★ 37 ## Newest reviews (18 of 120) ### 3/5 — App stopped working *2025-02-02, version 7.0.1* The one Hungary app stopped working couple of days ago and still continues. It keeps loading but does not open it ### 3/5 — Lost money due to monthly recurring data *2023-12-24, version 5.13.0* The app is easy to use but there are some issues that should be considered for changing, especially the data purchase. When I canceled the ‘monthly recurring data’, my current data that I had already paid for that month was also canceled. Your company canceled the thing that I paid for, it is extremely disappointed. ### 1/5 — Always coming up with different error *2023-09-25, version 5.10.0* Regretting that i choose vodafone , anytime i want to open the app either server timeout error or other errors. So shameful for such big company which doesn’t have good app for their customers ### 2/5 — I am not able to login *2023-09-18, version 5.10.0* On my iPhone device I can’t login with my account however on website I can. It always writes out the “Server error” message after thinking of couple of seconds. ### 1/5 — I do not recommend *2023-09-11, version 5.10.0* I just simply hate this app. I only wish to use it to pay my bills but every single months first there is an update which is mandatory so My 3minutes job is extended to a 30minutes job, some of the updates required new password, hence another struggle, and if this all is not enough we have server issue. Like now. I am trying to pay my very last bill, for 2weeks now, and every single time when I try to pay it there is an issue. This app is just useless. I do not know what an earth the developers update so often if the app is never works perfectly. This is one of The reason I left Vodafone because I am just so tired of this app and all the hardship it cause me to pay my bills every month. ### 1/5 — Vodafone App *2023-08-10* Absolutely hopeless ### 1/5 — Mr. G *2023-06-30* I agree with Zhou Mee, I’ve been a Vodafone customer/user for seven years either through a work colleague, and now in my own name. Vodafone claims to offer services in Hungarian and English but that is NOT true. I, also, cannot pay my bill online. I’m 72 years of age and have difficulty walking. I must get help going to Árkád Mall just to get to an OTP to pay my bill. Vodafone does not even help set up the App in English. The only English help goes to FAQ which are not specific enough to assist with the App. Perhaps I should go to another provider? ### 1/5 — Worst service *2023-06-01* The worst service and worst app ever !!! They stole me and no one speaks english !!! ### 1/5 — No work *2023-04-11, version 5.7.1* Impossible registration ### 1/5 — Használhatatlan sz@r *2023-03-28, version 5.7.1* Nem értem miért kell folyton bejelentkeznem az alkalmazásba, hogy befizethessem a számlám??? Ki fizetné be helyettem?! Ugyan ki??? Miért nem lehet ezt kikapcsolni az alkalmazásban? A másik, hogy a kód küldés sem megy zökkenőmentesen. Miért kell kódot küldeni, ha minden hónapban ugyanazzal a bankkártyával fizetem ugyanahhoz a számhoz tartozó számlát??? Miért nem mehet olyan egyszerűen, mint a telekomnál? Rákattintok a fizetekre és már mehetek is a dolgomra. A számlák megjelenítése meg felfoghatatlan. Mióta új rendszert építettek ki, sokkal bonyolultabb minden. Ha nem romlott el, ne javítsd meg! A számlán meg jó lenne látni, hogy melyik felhasználóhelyhez tartozik a végösszeg ( teljes összeg, nem a minden is külön külön, na és persze minden külön oldalon!!! Agyrém!!!) , hogy egyértelmű legyen fizetendő összeg. Az előző sokkal átláthatóbb volt. Ez egy kalap híg bosszantó… ### 1/5 — Mindig valami “hiba történt” valahányszor fizetni szeretnék. *2023-03-28, version 5.7.1* Állandó SMS üzenetekre mi szükség van? Egy évre előre elrendezett előfizetésnél az ember azt szeretné elérni hogy ne zavarják állandó számlázási ügyekkel. Főleg mikor van az embernek 3-4 szolgáltatása és azok mind más-más időpontokban fordulnak és állandó emlékeztetők elég idegesítő. Amerikában bekapcsoltam a telefonomat (előtte az adatforgalmat kikapcsoltam) és volt képük kiszámlázni több mint 50e Ft-ot. Úgy hogy nem beszéltem senkivel. De a vodafone egyfolytában küldte a stupid SMS -eket! Idegesítő egy cég és állandó fennakadás van. Alig várom hogy válthassak! ### 3/5 — Slower and buggier from release to release *2023-03-24, version 5.7.0* It might be a good idea to hire someone who has at least the slightest idea about UX. Pushing “what's new” pop-ups when you are switching back from 2FA and preventing the payment going through clearly shows the lack of testing to say at least. ### 1/5 — You are none if you have an older iphone *2023-03-02, version 5.6.0* The last installable version of this app is not working, not supported anymore on my iphone 6. I should update to use the app, but the min supported ios version is higher than my working iphone 6 can run. Checkmate ### 1/5 — Can’t register *2023-02-12, version 5.5.2* Can’t even register in the system. Absolutely useless. ### 3/5 — Endless logins *2023-02-02, version 5.5.2* You release a new update at least every month. And after every update I have to log in back again, which is just plain ridiculous. I open the app once a month to pay my bills, and I have to log in every time. I’ve never used an app that works like this, it’s very inconvenient. ### 1/5 — Cannot go pass the get started button *2023-01-15, version 5.5.1* Vodafone the smart phone service provider is unable to come up with a working piece of software for its users to be able to buy let alone to be of any service. Every update to the app brings more problems than solving previous ones. Keep it up ### 1/5 — Desastre *2022-11-17, version 5.5.0* La peor app de la historia. ### 1/5 — Logging issue ⚠️ *2022-11-12* I try a thousand-time to log in but I can't log in. When I put forget the password then they ask email or number then they never send the password to the email or number. What should I do 😣 ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2025-06-30, version 7.4.0* So when you buy data and accidentally buy the wrong one you can cancel it but you can’t get your money back for it they are robbers money hungry and just terrible even their telephone customer service is terrible the lady hung up the phone just avoid this please! ### 1/5 — trash *2025-01-06, version 7.0.0* third day at row i can't login into app, it says "server error", tou guys must fire your backend team ### 1/5 — New design, same bugs *2025-01-03, version 7.0.0* The app doesn't show me from the beginning how many free units (SMS + call minutes) I have for one of my numbers. Both my numbers have the same tariff, but for one of them the units are not shown. I submitted this as a complaint over a year ago to Vodafone and it's still not fixed. Lazy company. ### 1/5 — Not working *2025-01-02* So far I can’t get the app to log me in as it says there are server issues. ### 1/5 — Payment top up doesnt work again *2024-09-28, version 6.3.1* Payment doesnt work, it redirects to securepay site and says server doesnt respond, I tried with safari and chrome too, same results. It only works if you are connected to wifi internet otherwise you are screwed. This is like the 20th time it happens with vodafone. Good luck if you are stuck in abroad without wifi. I also won 50mb free data, I clicked to collect it and said i didnt win this time.. ### 1/5 — Big zero *2024-08-23, version 6.3.0* The app is not working correctly, it’s been for years I’m trying to stay logged in, but it asks repeatedly for the login informations…(user name/password). I tried to reach vodafone multiple times, by emails and by phone, but no reaction… I would not recommend the whole company. They are asking for your money, but you don’t get any service for it. They are seriously not reliable! ### 1/5 — تطبيق غبي جدا *2024-08-08, version 6.2.0* مطلوب الدخول للحساب ومافي عندي حساب وما في تسجيل حساب جديد. واذا حاولت الدخول يقول لك اسم المستخدم او كلمة المرور خطأ. واذا طلبت المساعدة يحولك على صفحة بلغة غير مفهومة لا هي عربي ولا انجليزي ولا حتى فرنساوي ولا اقدر افهم المكتوب فيها ايه. ولا يمكن الحصول على المساعدة للتسجيل بلغة مفهومة. في الاخر هو تطبيق غبي جدا جدا جدا. ### 1/5 — Самое ужасное приложение *2024-08-07, version 6.2.0* Зарегестрироваться не возможно,чтобы докупить услуги ,код не присылает,идиотизм ### 1/5 — App is unusable even after reinstallation *2024-07-30, version 6.2.0* Error message: “SSL pinning detected, Secure connection failed. Update to latest version, or reinstall.” Since I’m on the latest version, I chose to reinstall, yet I still get this error message and cannot log in. App is unusable! ### 1/5 — Unfriendly interface *2023-12-18, version 5.13.0* I regret to say that your application is very difficult to use. It's not clear how to make payments, how to contact the support chat, and it's not obvious how to check the amount of data usage. I hope that you will improve the application soon so that customers can navigate it easily. ## Most praised reviews (10 highest-rated) ### 5/5 — Persistent Login issues *2021-10-20, version 4.1.0* I always have login issues and the app doesent even take my valid login credentials for valid sometimes, its so annoying that i need to get a new password evey 3 weeks because this app is that useless. ### 5/5 — Problems are getting fixed *2021-08-31, version 4.0.1* After the big update everything was broken but now they are being fixed one by one. Thanks. ### 5/5 — Awesome *2021-03-21, version 3.2.0* Since the redesigned UI I can buy more data even offline if it runs out. Very useful feature because it happens often with me. ### 5/5 — Goodthings *2020-12-17, version 2.14* Since the “Christmas” update goodthings doesn’t work, a couple of megabytes would come in handy :) It would be good if it worked again. The program works well anyway. Merry christmas to the vodafone team! ### 5/5 — Szilvia *2019-12-19, version 2.10.1* Mindig vannak jó dolgok😁 ### 5/5 — Miért? *2018-01-17, version 1.1* Frissítés óta egyre rosszabb,elfelejti az adatokat,hiába van kipipálva az “emlékezz rám” ### 5/5 — A *2017-08-20, version 1.0.1* Kivaló app csak így tovabb ### 4/5 — Új előfizető *2025-11-12, version 7.7.0* 3 napja vagyok előfizető azóta se tudok bejelentkezni, szerver hiba miatt. Weboldalon keresztül működik. ### 4/5 — Billing is slow *2025-10-20, version 7.7.0* The monthly bill update is slightly delayed, but otherwise, the app performs as intended. ### 4/5 — Stucked *2021-05-30, version 3.2.2* The first screen is a ‘Validate your email address’, screen with 2 buttons on the bottom. The buttons are overlapping, none of them works, so I stucked there. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*