# One Call Now Mobile — user reviews > 80 indexed App Store user reviews of One Call Now Mobile by Crisis24 Inc, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/one-call-now-mobile/id362548022/reviews - App overview in markdown: https://appshunter.io/ios/app/one-call-now-mobile/id362548022.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## What do users think of One Call Now Mobile? Overall sentiment: mixed **Pros** - 🚀 Fast message sending - 👍 Easy to use interface - ⏱️ Time-saver for organizations - 📱 Convenient mobile access - ✅ Reliable for communication - 💡 Great for group communication - ✨ Modern and updated interface - 📞 Effective for emergency alerts - 🗣️ Good voice message quality - 📈 Improved functionality over time - 📧 Supports multiple message types (call, email, text) - 🔄 Supports saved messages - 📊 Provides reporting features - 💬 Allows for longer text messages **Cons** - 🐛 Login issues and errors - ❌ App stopped working - 🪲 Inconsistent functionality - 😵 Frustrating user experience - 📉 Decreased usability after updates - 😩 Constant re-logging in - 🚫 Missing essential features - 🫙 Clunky and time-consuming interface - ⚠️ Issues with text opt-in - ❓ Unclear group ID requirements - 🖥️ Website preferred over app - 😵‍💫 Confusing new interface - 🗑️ Useless and non-functional service - 💸 Paid for a useless service - 👎 Disappointment with updates - 🤷‍♂️ Lack of clarity in descriptions - 📱 App icon incorrect - ⚫ Black line on iPad Pro - 🤔 Unnecessary updates - 📉 Old app was better **Commonly reported bugs** - Cannot log back in after upgrade - App stopped uploading and sending voice messages - App is messed up every time I try to use it - Randomly asks to add email header, sometimes works, sometimes doesn't - Voice message for text opt-in calls and hangs up without leaving a message - Employee denied text to opt-in - Message restarts three times before being received - Some users get calls but no message - App makes random phone calls when sending only email - Message won't go through, cannot save - Full list of contacts not available - Huge black line running down the middle of the app on iPad Pro - App icon is incorrect - Cannot see who is sending text messages in the app - Login screen freezes - Incompatible with older devices - Login credentials not saved **Most requested features** - Compatible with Apple's password login system - Self-directed sign-in system for easier admin - Add 'send now' button back - Ability to schedule messages for date and time - Use calendar to set up future messages - Access iPhone voice memos for sending - Ability to manage roster and subgroups - Include polling functionality - Ability to see who is sending text messages - Ability to see who answered or if machine picked up - Ability to save generic messages - More intuitive interface - Ability to include text and email in one message - Record messages that populate audio library for others - Add polling to be 5 out of 5 - Ability to delete old messages from app ## Newest reviews (12 of 80) ### 2/5 — App was better *2025-12-17, version 3.8.8* Before this new upgrade i can’t even log back in to one call even though I’m using correct password and login says invalid ### 2/5 — Stopped Working *2022-06-19, version 3.8.2* The One Call Now app stopped working on all of my devices. Everyone loved the service but now it will not upload and send voice messages. This defeats our purpose for having this service. So, we have paid over $500 for a useless, nonfunctional service. Sad. ### 4/5 — 4 stars because they keep improving! *2021-11-21* I am updating my review another star better as it is working well in the new format now with latest iOS. Thanks for staying on top of things as this is a major part of our interaction as an organization. Feature requests: 1. Can you make make it compatible with apples password login system? This way I can just click and be in if I need to. 2. It keeps asking randomly me to add email header. Sometimes it works and sometimes it doesn’t. 3. Any hope for a sign in system that is self directed? It’s a lot of work as admin to have to manually input each individual and then have them approve etc when we are in the hundreds. Thanks for the growth ### 3/5 — Broken on iPad Pro *2019-03-13, version 3.4.7* Got the brand new iPad Pro and there’s a huge black line running down the middle of the app and the app icon isn’t even right. Works fine, just annoying. ### 2/5 — Frustrating text opt in *2018-12-08, version 3.4.7* This would be great if the text opt in worked. The voice message for the text opt in feature called and hung up without leaving a message three times for one of my employees. Another employee tried to text to opt in and was denied. Frustrating. ### 3/5 — Recommendation *2018-04-20, version 3.4.7* Please add the send now button the app used to have. It was very functional. ### 2/5 — Login *2017-05-04, version 3.4.6* I love the idea of this app. It is useful when I'm on the road. The frustrating part is that I need to keep logging in with my password. It takes so much time to login every time I use this app. No other app that are use requires this constant logging in. ### 2/5 — New App is awkward. *2015-09-16, version 3.1.0* Really don't like new app. Old one was bad and it got worse. Should be more straight forward. Should be able to include text and email all in one message. Should not have to do multiple messages. Other companies have much better apps. Still like One Call. Please make it more intuitive. Thanks ### 1/5 — Mr *2015-07-26, version 3.0.2* Horrible update! Loved it before, now I cannot send a message! What are these people thinking! ### 3/5 — Great service, horrible update. *2015-07-22* This new update is awful. Before it was updated the app ran great, the interface was very intuitive, and you could save your login information so that you didn't have to enter it every time. Now you have to enter your user number and password every time which is a pain. The new interface is very hard to follow, is not intuitive (it took me forever to figure out just how to record a voice message and I'm pretty handy with technology); it is not an improvement on the old one which was very good. I don't really understand why the changes were made, but the one call service is still the best thing for a church or other organization. ### 2/5 — I don't like the changes *2015-07-18, version 3.0.2* I don't like the way you can't see who answered or did the machine pick up. The worst part is you can't have saved messages and just send them one you want. I use this app with my camp and I would send messages at night from the hotel but now I can't just use a generic message because I can't find a way to save it. So I have to redo one every time I want to leave a message. I hope other people feel the same way and they change this back. I wish I can go back to the old app ### 3/5 — Cannot see who is sending text message in the app *2015-07-15, version 3.0.2* As a group administrator, before the update, you could see who was sending the messages out on the report screen. After the update, you can no longer see this. Please bring this feature back. ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is terrible!! Stay away! *2026-05-05, version 3.8.8* It crashes constantly. Every message you send needs to be recorded multiple times before the app finally uploads it. We used this app for our church for years, but not for long! We will be switching soon. ### 1/5 — Fix Your App! *2022-05-02, version 3.8.2* We pay to be able to send out alerts. Every time I try to go into the APP, something is messed up. It should not be this difficult! ### 1/5 — Improved to the point that it can no longer be useful; they fancied the right out of it. *2021-09-01, version 3.7.6* They improved it to the point that it can no longer be used, they fancied the good right out of it. ### 1/5 — Group ID? *2019-08-07, version 3.4.7* Says I have to login with the group ID but there is no where to get one or sign up for one things are described very well need better description ### 1/5 — Garbage *2019-08-05, version 3.4.7* The last update was over 2 years ago. That should tell you something. ### 1/5 — Great Possibilities *2018-08-04, version 3.4.7* This is a great idea but it’s not quite there yet. Just today, I sent a message and my wife’s went straight into her voice mail, mine restarted three times before I received the whole message. I have had complaints from others who are getting the call, but no message. I’m running out of answers for the usefulness of app. We’re paying for this! ### 1/5 — Remember me *2017-05-11, version 3.4.7* Hate how I have to keep entering my group ID and password every time I open the app. ### 1/5 — worst app ever... makes random calls *2016-07-07, version 3.4.6* the app used to work fine until someone had the brilliant idea to unnecessarily update it. now it makes random phone calls when you choose to send only an informative email to clients. not only embarrassing but totally unacceptable. once in a while my clients get to listen to some lady read my entire email. yeah the app is free, but I pay dearly for the service. $350 per year. FIX THIS!!! ### 1/5 — PLEASE FIX!!!! *2016-01-27, version 3.4.6* This app used to work fine--nice and simple-- UNTIL last spring when they decided to make everything "new and improved" now it doesn't work half the time -- I've tried to complain but it's useless-- I have a message to send to my church and it won't go through and I can't save it-- real nice-- I wish they had competition because this service is too expensive not to work!! ### 1/5 — One Call App *2016-01-19* This app really needs re-worked. I am an elementary principal. I have a lot of contacts and subgroups. My full list of contacts is not available in the contacts list. Without a full list, the app is not useful. Also, I find the app to be clunky and time consuming to use, rather than a time saver. Rather than use the app, I use safari to log in to the website to send messages. I am disappointed. I had hoped that the app would be more convenient and save me time when I am on the go. Please re-work! ## Most praised reviews (10 highest-rated) ### 5/5 — Fast and easy way to send messages *2020-02-20, version 3.4.7* I used this for my PTO group and loved how quickly I could send updates, reminders for upcoming meetings, and requests for help. It certainly is not perfect, but worked perfectly for me and is a great time-saver!! ### 5/5 — Love this App *2015-09-29* As a minister some days are very busy with hospital calls, home visits, and getting from one place to another. The One Call Now Mobile App, lets me send messages to our congregation on the go. Thank you so much for making ministry easier! ### 5/5 — good app *2015-09-23, version 3.2.0* I use this app for my church to send out calls, emails and texts. We use it very often. It is very conveinent to use while out and about and not in the office. ### 5/5 — Awesome *2015-09-16, version 3.1.0* So helpful for communication. The new app is great! ### 5/5 — User *2015-09-14, version 3.1.0* New update is very modern and easy to use. ### 5/5 — Awesome! *2015-08-04, version 3.1.0* The new update is great! Awesome job One Call Now! ### 5/5 — Where it's at *2015-07-14, version 3.0.2* "Where it's at"as Beck says. Two thumbs and an iPhone and we are in touch with our kids sports teams, school stuff, or friends. A+ app. Use it all the time. ### 5/5 — Awesome! *2015-07-14, version 3.0.2* One Call Now on my iPhone? I am free! I can contact my team anytime, from anywhere. Thank you so much One Call Now! ### 5/5 — New and Improved! *2015-07-14* Easy to use and more convenient than the website. Better reporting and makes it easy to see who has responded to messages. A must have for any scenario when you need to communicate with your group. ### 5/5 — New App *2015-07-14, version 3.0.2* Great improvement!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*