# One Detroit Credit Union — user reviews

> 12 indexed App Store user reviews of One Detroit Credit Union by One Detroit CU, rated 4.80/5 from 1,314 ratings.

- Source: https://appshunter.io/ios/app/one-detroit-credit-union/id1307045048/reviews
- App overview in markdown: https://appshunter.io/ios/app/one-detroit-credit-union/id1307045048.md
- Rating breakdown: 5★ 1,168 · 4★ 105 · 3★ 26 · 2★ 4 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 3/5 — Needs fixing

*2025-08-01*

The new update is terrible. The two step verification process never sends a code to my phone. I have to try at least 5 times which is time consuming. Please fix this!

### 3/5 — Add face recognition

*2019-05-23*

Why don’t you add face recognition to the app? The remember me feature is garbage because it only remembers your user name and not the password.

### 4/5 — Check view

*2023-01-08*

Why can’t we see the images or any of the info for the checks that clear? We used to and it was very beneficial.

### 4/5 — Great Service

*2022-09-17*

Always great service.

### 5/5 — Happy Customer

*2026-02-23*

I am new to this banking and I have had a few issues in the process but it has been a great experience for me to learn about banking from the people in the business and I have had great experiences with the associates who have helped me through my experience with one Detroit and I can’t wait to be able to get with the savings department to help me get out of debt and help me with financial assistance in buying a new car. Thank you all for your support and help in getting me my money back from these past accounts I bought from. And thanks again in all of my experience with this business it’s been a great journey and experience for me…

### 5/5 — Love the site

*2026-02-23*

The app is easy to navigate and user friendly.

### 5/5 — Glad to be with the right banking system

*2024-05-23*

The management is great. They always listen to me and in business sometimes you gotta listen to the customer.

### 5/5 — Customer

*2024-04-29*

The best

### 5/5 — I love this place

*2024-04-28*

My credit union been there when I needed them. Always helping me to get ahead!

### 5/5 — My opinion

*2023-08-21*

One Detroit CU is great except you can’t use it with Zelle and they do not have the tap feature on their debit cards. Other than that I love my CU.

## Most praised reviews (2 highest-rated)

### 5/5 — Review

*2022-09-07*

Great banking system for beginners and experienced. Highly recommended.

### 5/5 — Love it

*2019-07-18*

Making loan payment is easy. Deposit check is easy. Applying for loan is easy. Very easy app. Face ID is advanced too. Impressed by my credit union.”

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*