# One Insite™ — One Insite by Lessen

> Portfolio and maintenance management app with push notifications and work order creation. (iPhone/iPad app by SMS Assist, LLC..)

- Source: https://appshunter.io/ios/app/one-insite/id1532339640 (this page in markdown: same URL + `.md`)
- Developer: [SMS Assist, LLC.](https://appshunter.io/developer/616469901)
- Category: Business
- Price: Free
- Rating: 4.90/5 from 503 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 74 MB
- Languages: American English
- Released: 2020-09-28
- Data updated: 2026-09-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/one-insite/id1532339640/reviews.md

## What is One Insite™?

One Insite™ by Lesson enables you to manage your portfolio and report maintenance issues with efficiency, convenience, and speed.
  
•   Portfolio Management – One Insite by Lesson assists you in managing your portfolio, notifies you of locations requiring your attention, and prioritizes actionable tasks to ensure that your locations are operational.
•   Push Notifications – One Insite by Lesson keeps you informed of each work order's status. You can easily enable push notifications for important updates, such as when new messages arrive, actions are pending, your technician is assigned, and your service appointment is scheduled.
•   Work Order Creation – The One Insite by Lesson work order creation process is the quickest and easiest way to create and manage work orders for your facility. Utilize the capabilities of your smartphone to provide accurate information and directly upload photos and videos to your work orders.

## Key features

- Portfolio management
- Push notifications
- Work order creation
- Photo and video uploads
- Task prioritization

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/one-insite/id1532339640/reviews.md

### 1/5 — I just want to submit a ticket!

*2023-10-16*

App constantly crashes, I minimize (not close!) the app to get info out of my contacts or email and it’ll discard everything in my ticket. It’ll regularly just sit and attempt to load as soon as the app is opened. This regularly happens to all of my coworkers and we have no choice but to wait 15-20 minutes before the app loads. When I try to paste an alternate phone number in the app freezes and I have no choice but to force close, reopen it and it’s still frozen, force close it again and it’ll finally load.

### 5/5 — Easy to use

*2023-02-16*

Very helpful!

### 5/5 — Super helpful!

*2020-09-30*

It is really handy for creating a new maintenance Work order and trancing them really easy and efficient! 
Every time I need to checking on the upcoming service that I could just easily click on the app and it shows all the information that I want! So Cool! 
Big love for this App!

## Frequently asked questions about One Insite™

### What does the One Insite app do?

This app helps users manage their property portfolios and efficiently report maintenance issues. It provides tools for tracking the operational status of locations and prioritizing necessary tasks.

### What are the key features of One Insite?

Key features include portfolio management to oversee properties, push notifications for real-time work order status updates, and a streamlined work order creation process that allows for photo and video uploads.

### Is One Insite free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases.

### Who is the target audience for this app?

The app is designed for individuals or teams who are responsible for managing a portfolio of properties and need a convenient way to report and track maintenance requests.

### How does the app help with maintenance reporting?

Users can quickly create new work orders directly from their smartphone, providing accurate details and uploading photos or videos of the issue. The app also notifies users of the status of each work order.

## Version history (last 5 releases)

### 4.0.4 — 2026-08-20

- Added the ability to rate recurring work orders directly in the Insite app.
- Resolved an issue causing iPhone-recorded videos to be saved with an incorrect file extension.

### 4.0.3 — 2026-07-29

- All notifications in the app now take users to the associated work order.
- Users can now add five photos to their details if service was not completed.
- Users now have the capability to rate work orders under the Maintenance tab in the app.
- Performance improvements and bug fixes.

### 4.0.2 — 2026-05-27

– Chargeback now matches the Client Portal experience with unified data handling, edit restrictions limited to pending items, and a visible status indicator.
– You can now filter properties by Group, State, Area, and Sub Area for faster navigation in One InSite.

### 4.0.1 — 2026-05-17

Bug fixes:
- Fixed an issue where Read more did not expand long text when tapped.
- Fixed an issue where tapping Location ID on Work Order details did not open location Open WOs and WO history.
Improvements:
- Improved tap and text interaction reliability for selectable and expandable text across Work Order and related screens.

### 4.0.0 — 2026-05-13

- Better Viewing: Fixed an issue where the keyboard would block your view when responding to RFIs.
- Faster Work Orders: Updated the work order creation process to be smoother and more reliable via Aiden.
- New Feature: You can now add notes to your records for better tracking and communication.

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## More apps by SMS Assist, LLC.

- [SMS ONE](https://appshunter.io/ios/app/sms-one/id1052660976)
- [SMS One Turn](https://appshunter.io/ios/app/sms-one-turn/id1193135807)
- [Lessen PM](https://appshunter.io/ios/app/lessen-pm/id1495277940)
- [Invitation Homes Maintenance](https://appshunter.io/ios/app/invitation-homes-maintenance/id1547390284)
- [One Maintenance](https://appshunter.io/ios/app/one-maintenance/id1569281831)

All apps by SMS Assist, LLC.: https://appshunter.io/developer/616469901

## Related topics

[cit iungo](https://appshunter.io/ios/topics/cit-iungo) · [lessen one](https://appshunter.io/ios/topics/lessen-one) · [lessen](https://appshunter.io/ios/topics/lessen) · [one by lessen](https://appshunter.io/ios/topics/one-by-lessen)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*