# One Medical — Primary & 24/7 on-demand care

> Membership-based primary and 24/7 on-demand virtual medical care. (iPhone/iPad app by One Medical Group, Inc..)

- Source: https://appshunter.io/ios/app/one-medical/id393507802 (this page in markdown: same URL + `.md`)
- Developer: [One Medical Group, Inc.](https://appshunter.io/developer/393507805)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.90/5 from 56,132 App Store ratings · 559 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 132 MB
- Languages: American English
- Released: 2010-09-27
- Data updated: 2026-08-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/one-medical/id393507802/reviews.md

## What is One Medical?

One Medical is reimagining the doctor’s office. Our app makes it easy to get primary care for your body and mind right from your phone. Need to schedule an appointment with your doctor? Request a prescription renewal? Get answers to a medical question in the middle of the night? With One Medical, your doctor’s office is at your fingertips, 24/7.

Here’s some of what you can do in our app:

• Schedule an in-office or remote visit in a state where we have offices
• Get 24/7 on-demand care nationwide with Treat Me Now and Urgent Video Chat at no extra cost
• Receive reminders for upcoming visits and service recommendations
• Send and receive secure messages with a provider
• Request prescription refills and renewals
• Access your health records and care plans
• Sync your data with Apple Health
• Manage bills, copays, and insurance
• Find offices close to where you live, work, and travel

Only One Medical members can access the app. Download the app and join One Medical today.

About One Medical

We’re a membership-based primary care practice designed around your needs and your life. We accept most major health insurance plans, including Medicare. Our providers take the time to get to know you and work with you on your health goals, so you feel seen, heard, and cared for. We have primary care offices in many U.S. cities and offer 24/7 on-demand virtual care, so exceptional care is always within reach — from preventive care and mental health to illnesses and injuries.

All One Medical patients enjoy:

• Compassionate providers who take time to listen
• Appointments that start on time
• Drop-in lab services at One Medical offices
• Referrals to top specialists when needed

Learn more about membership at onemedical.com or ask your employer if One Medical is one of your employee benefits.

## Key features

- Schedule in-office or remote visits
- 24/7 on-demand virtual care
- Secure messaging with providers
- Prescription refill requests
- Access health records
- Manage bills and insurance

## Chart rankings

- #49 in Top Free · Medical (US App Store)

## What do users think of One Medical?

Overall sentiment: positive

**Pros**

- 🚀 Instant help when you feel the worst
- 👍 Fantastic response time
- 👍 Excellent video care
- 👍 Amazing Care and Completely Worth the Yearly Membership Fee
- 👍 Best way to get quick medical advice
- 👍 Just the best service
- 👍 The Best Dr./Patient system

**Cons**

- 🐛 Misleading Pricing Practices – Beware of Unexpected Charges
- 🐛 Billing issues take 3+ months to resolve
- 🐛 Providers come and go too frequently
- 🐛 App is a bit clunky
- 🐛 This app is just bad
- 🐛 Tapping on the wrong button could cost $380
- 🐛 Bait and switch, video calls are not free

**Commonly reported bugs**

- Hours of offices and labs are never up to date
- No way to see upcoming appointments within the app after booking
- Privacy concerns with multiple staff accessing conversations
- Messages to doctors silently fail to send
- App frequently deletes draft messages when switching apps
- Disabled basic copy and paste when writing messages

**Most requested features**

- Ability to mark tasks as 'scheduled' and input appointment dates
- Integrate with Google Calendar
- Allow managing family members from one account
- Improve iPad support
- Fix message drafts being deleted when switching apps
- Restore copy/paste functionality when composing messages

## Recent user reviews (10 of 559)

All indexed reviews: https://appshunter.io/ios/app/one-medical/id393507802/reviews.md

### 5/5 — Quick response

*2026-08-26, version 4.104.0*

My call was answered within 3 minutes, and Travis was friendly and knowledgeable. He listened to me and gave immediate suggestions on treatment. Very pleased!

### 1/5 — Getting worse and worse

*2026-08-26, version 4.104.0*

Ive meed a OneMedical patient for years and I have a great primary care physician. 
However since the amazon acquisition the service (particularly the app) has gone downhill and it’s become the most useless, frustrating and mind numbing experience.
Everything is mediated by an AI chatbot or endless flows that take away the complexity in definition of (even the most mundane) medical conditions.
Sending a message to your provider now seems impossible. Not to mention when random nurses pick up your request and decide to take initiatives of their own.
Used to be great now Im looking for another provider.

### 5/5 — Fast help for UTi

*2026-08-23, version 4.103.0*

Called and spoke to a physician who was able to send a prescription to my pharmacy.

### 5/5 — .

*2026-08-20, version 4.103.0*

.

### 5/5 — Great service

*2026-08-19, version 4.103.0*

This is a great resource. Thank you so much!

### 5/5 — My doc

*2026-08-19, version 4.103.0*

She was awesome

### 5/5 — 🙏

*2026-08-19, version 4.103.0*

Thank you so much for helping me get an emergency medication I ran out of while temporarily in town to take care of my mom who just had a stroke. ❤️

### 5/5 — So fast

*2026-08-18, version 4.103.0*

I was intimated to use this service but as a young adult with little access to transportation/ insurance this is ideal.

### 5/5 — Super online care. Lacks local physicians

*2026-08-18, version 4.103.0*

High turnover rate for the few local centers. Means the online care is very good. The in person care is difficult to get appointments when sick - either long waits (several days), or/and long drives. If they get more physicians, would be an easy 5-star

### 5/5 — Perfect Alternative to Urgent Care- Even when out of state!

*2026-08-16, version 4.102.0*

On-Demand video visits are worth the membership alone! Easy consultation, prescriptions sent quickly via e-RX to my preferred pharmacy- all without the wait times of in-person clinics. I’ve used this platform in my home state of Oregon, and also while traveling in Nashville, TN. I love that it provides the member with access to care nationwide and at any time. I personally have a PCP for both myself and my children but use this for urgent care visits on weekends when needed for both myself and my 6 year old. Highly recommend!

## Frequently asked questions about One Medical

### What is One Medical?

One Medical is a membership-based primary care practice that reimagines the doctor's office. It offers convenient access to primary care for your body and mind, both in-office and virtually, 24/7.

### What can I do with the One Medical app?

The app allows you to schedule appointments, request prescription renewals, get answers to medical questions 24/7, send secure messages to providers, access your health records, and manage bills and insurance.

### Is One Medical free to use?

Access to the One Medical app is exclusive to One Medical members. Membership is required to utilize the services offered through the app. Information about membership can be found on their website or by inquiring with employers.

### What kind of medical care does One Medical provide?

One Medical provides comprehensive primary care, including preventive care, mental health services, and treatment for illnesses and injuries. They also offer 24/7 on-demand virtual care for urgent needs at no extra cost.

### Can I use One Medical if I have health insurance?

Yes, One Medical accepts most major health insurance plans, including Medicare. They work with your insurance to manage copays and bills.

## Version history (last 5 releases)

### 4.104.0 — 2026-08-24

What's new?

• Minor bug fixes and improvements

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

### 4.103.0 — 2026-08-17

What's new?

• Minor bug fixes and improvements

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

### 4.102.0 — 2026-08-10

What's new?

• Minor bug fixes and improvements

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

### 4.101.0 — 2026-08-03

What's new?

• Minor bug fixes and improvements

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

### 4.100.0 — 2026-07-27

What's new?

• Minor bug fixes and improvements

If you're enjoying using the app, please leave us a review!

Having problems with the app or have suggestions to make it better? Let us know at techsupport@onemedical.com.

## Apps similar to One Medical

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Medisafe Medication Management](https://appshunter.io/ios/app/medisafe-medication-management/id573916946) | 4.7 (101,204) | Free | Medical |
| [Pill Reminder MyTherapy](https://appshunter.io/ios/app/pill-reminder-mytherapy/id662170995) | 4.8 (8,425) | Free | Medical |
| [PlushCare: Online Doctor](https://appshunter.io/ios/app/plushcare-online-doctor/id955183607) | 4.9 (144,378) | Free | Medical |
| [WebMD: Symptom Checker](https://appshunter.io/ios/app/webmd-symptom-checker/id295076329) | 4.7 (135,143) | Free | Medical |
| [GoodRx: Prescription Savings](https://appshunter.io/ios/app/goodrx-prescription-savings/id485357017) | 4.8 (700,310) | Free | Medical |
| [HMSA: 24/7 Online Doctor Visit](https://appshunter.io/ios/app/hmsa-247-online-doctor-visit/id585805380) | 4.9 (8,648) | Free | Medical |

## More apps by One Medical Group, Inc.

- [REAL Primary Care 2025](https://appshunter.io/ios/app/real-primary-care-2025/id6754026970)
- [Illuminate 2026](https://appshunter.io/ios/app/illuminate-2026/id6759080782)

All apps by One Medical Group, Inc.: https://appshunter.io/developer/393507805

## Related topics

[core medical apps](https://appshunter.io/ios/topics/core-medical-apps) · [cjsc chain of clinics family doctor](https://appshunter.io/ios/topics/cjsc-chain-of-clinics-family-doctor) · [one medical](https://appshunter.io/ios/topics/one-medical) · [amazon one medical](https://appshunter.io/ios/topics/amazon-one-medical) · [one medical passport](https://appshunter.io/ios/topics/one-medical-passport) · [one medical seniors](https://appshunter.io/ios/topics/one-medical-seniors) · [sebaghar](https://appshunter.io/ios/topics/sebaghar) · [one medical app](https://appshunter.io/ios/topics/one-medical-app) · [free medical apps resume](https://appshunter.io/ios/topics/free-medical-apps-resume) · [amazon one medical app](https://appshunter.io/ios/topics/amazon-one-medical-app) · [medical apps ooo](https://appshunter.io/ios/topics/medical-apps-ooo) · [upmed up to date medical alert](https://appshunter.io/ios/topics/upmed-up-to-date-medical-alert) · [1doc3 sas](https://appshunter.io/ios/topics/1doc3-sas) · [cvicfl mobile](https://appshunter.io/ios/topics/cvicfl-mobile) · [dktoran](https://appshunter.io/ios/topics/dktoran) · [gdc visit me](https://appshunter.io/ios/topics/gdc-visit-me) · [mml doctors](https://appshunter.io/ios/topics/mml-doctors) · [rcvry house](https://appshunter.io/ios/topics/rcvry-house) · [solforge doctor](https://appshunter.io/ios/topics/solforge-doctor) · [clilive](https://appshunter.io/ios/topics/clilive)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*