# One to One Plus > Mobile app for educational device assignment, collection, and help desk ticket management. (iPhone/iPad app by EduTek Solutions, LLC.) - Source: https://appshunter.io/ios/app/one-to-one-plus/id1267723683 (this page in markdown: same URL + `.md`) - Developer: [EduTek Solutions, LLC](https://appshunter.io/developer/1267723682) - Category: Education, Productivity - Price: Free - Rating: 3.20/5 from 6 App Store ratings · 5 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 36 MB - Languages: American English - Released: 2017-09-01 - Data updated: 2026-07-04 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/one-to-one-plus/id1267723683/reviews.md ## What is One to One Plus? The One to One Plus app provides users with an easy way to access, update, and view data directly from their mobile device. Device assignment and collection to and from students, staff, or locations is simplified using the device’s camera as a barcode scanner. Staff members can quickly submit ticket requests, while technicians can update notes, ticket types, ticket status and more for help desk tickets directly from the app. ## Key features - Device assignment and collection - Barcode scanner using device camera - Help desk ticket submission - Ticket status and notes updates - Data access and updates from mobile ## Recent user reviews (5 of 5) All indexed reviews: https://appshunter.io/ios/app/one-to-one-plus/id1267723683/reviews.md ### 2/5 — Disappointed *2026-02-26* Very limited on what you can do vs the website ### 1/5 — Ticket Notifications *2024-03-18* Can we please get the app to send notifications when tickets are received? ### 1/5 — Microsoft *2023-08-05* Not able to log in with my Microsoft credentials. ### 1/5 — Not able to login w/ Microsoft *2023-04-25* I cannot log in with my Microsoft credentials. I have the latest version as well as all iOS updates. When I press to sign in with Microsoft, nothing happens. ### 2/5 — More IT level functionality *2021-11-16* Unfortunately I downloaded this expecting a full replication of the web portal, just on iPadOS, since I can’t access the web portal through safari on iPad. This app has VERY limited functionality for IT Support, to view a ticket you would first need to log in with a desktop/laptop, assign yourself a ticket, then resume using the app to view close or edit the ticket. Make all tickets viewable by site in the app! ## Frequently asked questions about One to One Plus ### What is One to One Plus used for? One to One Plus is used for managing devices within educational settings. It simplifies assigning and collecting devices from students or staff and allows technicians to update help desk tickets. ### How does One to One Plus help with device management? It uses the device's camera as a barcode scanner to quickly assign and collect devices. This streamlines the process of tracking which devices are with whom. ### Can technicians manage help desk tickets with One to One Plus? Yes, technicians can submit new ticket requests and update existing ones, including notes and status, directly through the app. ### What devices is One to One Plus compatible with? One to One Plus is available for iPhone, iPad, and iPod devices. ### Is One to One Plus free to use? Yes, One to One Plus is available for free, with no in-app purchases or advertisements. ### What is the age rating for One to One Plus? One to One Plus has an age rating of 4+, making it suitable for use in educational environments with younger students. ### How often is One to One Plus updated? The app was last updated on March 6, 2026, indicating recent development and support from the developer. ### What is the user feedback on One to One Plus? Based on 6 ratings, One to One Plus has an average rating of 3.2 stars. This suggests a mixed reception from its current user base. ## Version history (last 5 releases) ### 2.3.2 — 2026-03-06 Bug fixes and performance improvements. ### 2.3.1 — 2025-12-19 Bug fixes and performance improvements. ### 2.3.0 — 2025-11-19 You can now use a custom mobile-only ticket form! Admins can designate one form specifically for mobile use—streamlining ticket submissions on the go. ### 2.2.0 — 2025-05-31 Added Face ID for faster logins, as well as minor bug fixes and performance improvements ### 2.1.0 — 2025-03-21 Users can now capture images and attach files directly within tickets. ## Apps similar to One to One Plus | App | Rating | Price | Category | | --- | --- | --- | --- | | [Incident IQ](https://appshunter.io/ios/app/incident-iq/id1191272202) | 2.1 (62) | Free | Education | | [Bark for Schools](https://appshunter.io/ios/app/bark-for-schools/id1638803828) | 2.3 (3) | Free | Education | | [GOCSD, MO](https://appshunter.io/ios/app/gocsd-mo/id1537638833) | 5.0 (3) | Free | Education | | [LockNow Safety App](https://appshunter.io/ios/app/locknow-safety-app/id1611420623) | 3.3 (4) | Free | Education | | [Harnett County Schools, NC](https://appshunter.io/ios/app/harnett-county-schools-nc/id1636357535) | 4.7 (3) | Free | Education | | [Destiny Back Office](https://appshunter.io/ios/app/destiny-back-office/id1598967386) | 2.6 (14) | Free | Education | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*