# OneAmerica Retirement — user reviews > 87 indexed App Store user reviews of OneAmerica Retirement by American United Life Insurance Co Inc, rated 4.75/5 from 8,407 ratings. - Source: https://appshunter.io/ios/app/oneamerica-retirement/id1556568275/reviews - App overview in markdown: https://appshunter.io/ios/app/oneamerica-retirement/id1556568275.md - Rating breakdown: 5★ 7,263 · 4★ 625 · 3★ 209 · 2★ 82 · 1★ 212 ## What do users think of OneAmerica Retirement? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Simple and intuitive - 💡 Potential for improvements **Cons** - 🐛 Frequent login issues - 🐛 Biometric login problems - 🐛 Buggy and unstable - 🔍 Minimal functionality - 🔍 Lacks important features **Commonly reported bugs** - App crashes frequently - Login credentials not working - Unexpected errors and app closures - Forced app updates causing issues **Most requested features** - Ability to view Roth vs. Traditional 401(k) balances - Graphical performance tracking and growth charts - Detailed transaction history and contribution tracking ## Newest reviews (18 of 87) ### 2/5 — FaceID keeps failing *2026-01-16, version 6.4.2* Authentication keeps failing and resetting every 2 weeks or so. I have to manually re-enable FaceID every other week, which is really annoying. ### 3/5 — Meh… *2025-10-14, version 6.4.2* Shows a value, but cannot change intervals to see over time. It could use a line graph to show you a value. Simple output at best. ### 2/5 — No Contribution? *2025-06-26, version 6.4.2* No Contribution? ### 2/5 — Biometrics *2025-05-09, version 6.4.1* Biometrics do not hold ### 2/5 — Show me the DATA *2025-05-08, version 6.4.1* This app is just not that useful. Very minimal information available to the user, no transaction info. Take a page from fidelity and show me the data! ### 1/5 — Vague information. Not helpful *2025-04-23, version 6.4.0* The information they give is very basic and not much you can do with it. Can’t even see account transactions. Better just using a browser. ### 1/5 — Access denied *2025-04-04, version 6.4.0* Access to the site was Denied when I really needed it. What’s the point? One more chance and I will move out if this again. ### 1/5 — The app never works *2025-03-05, version 6.4.0* The app is always crashing almost never works. When it works it’s a useful summary tool ### 1/5 — Why do I have to resign in every time. This is garbage. *2025-03-02, version 6.4.0* Resign in ### 1/5 — Can’t log in *2025-02-12, version 6.3.4* When you get your security code to log in the “verify” button is hidden below the keyboard. Ugh. ### 1/5 — Terrible app *2025-02-12, version 6.3.4* What a terrible app it shows you very limited information. It’s constantly resetting the biometric login making it completely useless as a feature. ### 2/5 — Good but… *2025-02-09* The app is ok and serves its purpose, but the biometric login really needs to be fixed. What’s the point of having it when it forgets the face id and makes me enter my password again and re-enable biometric login literally every time? Please fix! Edit: Downgrading to 2 stars. The login problem is still not fixed and I’m tired of it! Not a good user experience at all! ### 2/5 — Mediocre app *2025-01-27, version 6.3.4* Not optimized for mobile viewing. Limited features, and nothing is intuitive. Can’t manage things like beneficiaries. ### 2/5 — Simple *2025-01-23, version 6.3.4* A rudimentary app compared to other companies that I have used. Very little in the way of adaptability to view trends, get information on funds, and track contributions and expenses over time. This thing needs work. ### 3/5 — Good but… *2024-12-15* The app is generally good and serves its purpose, but the biometric login really needs to be fixed. What’s the point of having it when it forgets the face id and makes me enter my password again and re-enable biometric login literally every time? Please fix! ### 2/5 — One America *2024-11-21, version 6.3.4* Fingerprint login fails a lot so you constantly have to keep resetting it. ### 2/5 — Poor performance *2024-11-18, version 6.3.3* I’m not happy at all with this app. The information provided is so minimal, I wouldn’t dare use it to make financial decisions. There is no transaction information available so I can’t track whether my contributions posted. About all it might be good for is changing contribution levels assuming you would actually be able to login. Biometrics login fails no matter how many times I enable it. Login information saved in my browser also fails. I’m tired of password resets. This app definitely needs improvement. ### 1/5 — OAR *2024-11-17, version 6.3.3* This website is horrible. It never keeps me biometric password. ## Most critical reviews (10 lowest-rated) ### 1/5 — No reply to distribution request *2026-03-26, version 6.4.2* Twice filed not a response ### 1/5 — Awful app *2026-02-28, version 6.4.2* The Face ID login seems to only last 27 seconds before you have enter your password again ### 1/5 — Horrible!!!! *2026-02-23, version 6.4.2* Have never had an issue with this app, it has always been available to me and never any issues. In the last couple months, it has become the most irritating, annoying and frustrating app I have ever had to deal with… the website isn’t any better lately. I literally have not been able to access my accounts via app or website. When I’m on the phone, I’m told there’s no known issues, yet there’s an issue. Super annoyed!!! ### 1/5 — Vague information. Not helpful *2026-02-01, version 6.4.2* The information they give is very basic and not much you can do with it. Can’t even see account transactions. Better just using a browser. ### 1/5 — Worst Retirement App *2026-01-30, version 6.4.2* I can never see my balance until my statement gets released quarterly. I have no idea how much I’m contributing and am not able to change any of my investment strategies. The website will not even let me log in just glitches every time I click log in saying I’m already logged in. Absolutely horrendous I wish my employer used any other service. ### 1/5 — Poor app on phone *2025-08-12, version 6.4.2* I hope the developers are using this app on their own phones. — several concerns— Too difficult to see recent contributions, yearly contributions to date — the percent return on a monthly basis and three month basis changes to dramatically every day, must be a math problem — too hard to compare my returns to the appropriate ETF group in the market ### 1/5 — Good but… *2025-07-07, version 6.4.2* The app is ok and serves its purpose, but the biometric login really needs to be fixed. What’s the point of having it when it forgets the face id and makes me enter my password again and re-enable biometric login literally every time? Please fix! Edit: Downgrading to 2 stars. The login problem is still not fixed and I’m tired of it! Not a good user experience at all! Edit 2: 1 star. They obviously just don’t care. ### 1/5 — Can I give this zero stars? *2025-06-10, version 6.4.2* Why, every two weeks, am I required to RE sign in and RE enable biometric settings? The app is doo-doo and needs some love. Please, for the love of God, fix it! ### 1/5 — I want too Pay off loan online *2025-06-08, version 6.4.2* I want too be able too pay my loan off online but they make me send in a check cause this company doesn’t pay want me too pay it off so they make it really inconvenient ### 1/5 — Disappointing *2025-05-07, version 6.4.1* App says time for update but won’t download. Developer needs to get it together. ## Most praised reviews (10 highest-rated) ### 5/5 — OneAmerica saved my dog from cocaine *2025-06-08, version 6.4.2* This app has everything. Everything you could ever want. and more. My dog was a MESS before I downloaded one america. ### 5/5 — 401 k *2024-12-17, version 6.3.4* Love the app can check 401 k anytime do much easier ### 5/5 — Great *2024-06-15, version 6.3.2* I love the app! ### 5/5 — Insufficient info on mobile app *2024-06-11, version 6.3.2* This app doesn’t show the graphical presentation of any period to monitor the movement of the fund which is bit a disappointment. I also use TSP (Thrift Saving Plans) and it’s fantastic as to displays. Very transparent. ### 5/5 — Review *2024-05-02, version 6.3.2* It is very convenient and useful ### 5/5 — OneAmerica Financial works for me *2024-03-25, version 6.3.1* I’ve been pleased with this app, and overall am happy with ObeAmerica Financial. The people I connect with there are always so helpful and caring. ### 5/5 — Top Notch *2024-01-26, version 6.1.0* Thank you! ### 5/5 — Excellent App *2022-06-03, version 2.1.0* Great layout, easy to use ### 5/5 — Gets the job done *2022-03-22* This app is a great resource to keep track of my retirement account’s performance. While it doesn’t show me actual statements like when I log into my Mac, it helps me focus on the big picture: I know this month my investment might be down but overall in the last 12 months I’m still on the gain side of things. Great snapshot so I don’t get stuck in the uncertainty. I’ve used it once a month from my iPhone for the last year and it hasn’t given me any issues in log in. The 2-step authentication also helps me maintain peace of mind. Full disclosure, I also have investments in Northwestern Mutual, and the experience is on-par with both. ### 5/5 — Easy to use *2022-03-22* Nice features without being overwhelming. Intuitive design. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-01.*