# OneDesk

> Mobile helpdesk, issue tracking, and project management for teams. (iPhone/iPad app by Logiciel Onedesk Inc..)

- Source: https://appshunter.io/ios/app/onedesk/id1140275352 (this page in markdown: same URL + `.md`)
- Developer: [Logiciel Onedesk Inc.](https://appshunter.io/developer/1140275351)
- Category: Productivity, Business
- Price: Free
- Rating: 1.50/5 from 4 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 49 MB
- Languages: English
- Released: 2016-09-03
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/onedesk/id1140275352/reviews.md

## What is OneDesk?

Deliver exceptional helpdesk support and manage your daily tasks on the go. The OneDesk mobile app is designed to connect you to your OneDesk account. Respond to customer tickets, update tasks, collaborate with your colleagues, and track or log time easily from your phone. 
OneDesk is an all-in-one application for help desk, issue tracking, requirements management, and project management. OneDesk allows you to support customers and manage projects in one place.

KEY MOBILE FEATURES:
Access your tickets and tasks
Respond to customer tickets and messages
Manage tasks and tickets - Prioritize, assign, update statuses, and log progress
Collaborate and communicate with your team
Track time with the timer or submit timesheets
Stay updated with push notifications
Share files on tickets and tasks

## Key features

- Respond to customer tickets
- Manage tasks and tickets
- Collaborate with team
- Track time
- Push notifications
- Share files

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/onedesk/id1140275352/reviews.md

### 3/5 — Notifications are critical

*2023-02-27*

I tested the mobile app and have not been able to receive any push notifications so far. If I am doing something in error, please advise and I will update my review immediately ;)

Overall, the app works as intended. I am very focused on real-time notifications of activity vs. waiting for an email alert. Hence, the reason for this review being a little lower than I would like to give. Thx!

### 1/5 — It’s a good start, but…….

*2021-10-11*

Been using OneDesk for just over 3 months and the Online portal is great. But this app need MAJOR updates.

## Frequently asked questions about OneDesk

### What devices does OneDesk support?

OneDesk is available for iPhone, iPad, and iPod. It is designed for mobile use on these Apple devices.

### How often is OneDesk updated?

The latest version, 26.05, was released on May 11, 2026. This indicates regular updates to the application.

### What is the age rating for OneDesk?

OneDesk has an age rating of 4+, making it suitable for a wide range of users.

### Does OneDesk have ads?

No, OneDesk does not contain advertisements. It is a free application without any ad interruptions.

### What are the main functionalities of OneDesk?

OneDesk allows users to manage helpdesk tickets, track issues, handle project management, and collaborate with team members, all from a mobile interface.

### Can I collaborate with my team using OneDesk?

Yes, OneDesk facilitates team collaboration by allowing you to communicate with colleagues directly within the app on tickets and tasks.

### How does OneDesk handle customer support?

OneDesk provides tools to respond to customer tickets and messages, manage their status, and track progress, ensuring efficient helpdesk operations.

### What is the user rating for OneDesk?

OneDesk has a rating of 1.5 stars based on 4 user ratings. This suggests a mixed or negative user reception.

## Version history (last 5 releases)

### 26.06 — 2026-05-16

Bug fixes for release19.4

### 26.05 — 2026-05-11

Latest release matching OneDesk's May 2026 release.

### 26.02 — 2026-02-13

Bug fixes and improvements.

### 25.04 — 2025-09-29

Bug fixes.

### 25.03 — 2025-05-31

Bug fixes and improvements.

## Apps similar to OneDesk

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [DoneDone 2](https://appshunter.io/ios/app/donedone-2/id1616229782) | 5.0 (4) | Free | Productivity |
| [uShare.to](https://appshunter.io/ios/app/ushareto/id1086531755) | 5.0 (2) | Free | Productivity |
| [GoodDay Work](https://appshunter.io/ios/app/goodday-work/id1343674351) | 2.8 (6) | Free | Productivity |
| [BasicOps](https://appshunter.io/ios/app/basicops/id969343256) | 5.0 (6) | Free | Productivity |
| [Yeeflow](https://appshunter.io/ios/app/yeeflow/id1500732495) | 3.5 (2) | Free | Productivity |
| [Helpwise](https://appshunter.io/ios/app/helpwise/id1503985272) | 2.4 (7) | Free | Productivity |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*