# OneDirect - CEM — Customer Experience Management

> Customer Experience Management (iPhone/iPad app by ODCEM TECHNOLOGIES PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/onedirect-cem/id1471638414 (this page in markdown: same URL + `.md`)
- Developer: [ODCEM TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/1471638413)
- Category: Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 22 MB
- Languages: English
- Released: 2019-07-23
- Data updated: 2026-06-10
- User reviews in markdown: https://appshunter.io/ios/app/onedirect-cem/id1471638414/reviews.md

## What is OneDirect?

OneDirect was launched in 2009 with the purpose of helping Indian brands overcome challenges they faced with respect to Customer Experience Management. OneDirect has evolved as a pioneer in the CEM space with a suite of world-class products that have been implemented by revered market leaders. This validation has strengthened our position as front runners in customer experience.


## Version history (last 5 releases)

### 3.3.18 — 2025-03-09

Single Login on Mobile App.

### 3.3.16 — 2025-01-25

Fixes and improvements

### 3.3.15 — 2024-11-19

Bug fixes and improvements.

### 3.3.14 — 2024-10-07

Phone number can be viewed and copied from properties.

### 3.3.13 — 2024-09-03

Bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*