# OneKey® MLS — user reviews

> 59 indexed App Store user reviews of OneKey® MLS by Multiple Listing Service of Long Island, Inc., rated 4.75/5 from 3,500 ratings.

- Source: https://appshunter.io/ios/app/onekey-mls/id567913789/reviews
- App overview in markdown: https://appshunter.io/ios/app/onekey-mls/id567913789.md
- Rating breakdown: 5★ 3,023 · 4★ 271 · 3★ 85 · 2★ 35 · 1★ 82

## What do users think of OneKey® MLS?

Overall sentiment: negative

**Pros**

- ⭐ Great app
- ⭐ Must accurately describe
- ⭐ Best for Long Island

**Cons**

- 🚫 No HOA fees listed
- 🚫 Filters don't always work correctly
- 🚫 Use realtor or Zillow
- 🚫 Website vs. App
- 🚫 Deleting this app
- 🚫 App won't let me log in anymore
- 🚫 Preferred app prior to recent update
- 🚫 FIX FHE UPDATE!
- 🚫 No Keyword Searching
- 🚫 Horrible
- 🚫 Non functional with errors and non updated information
- 🚫 Old app better
- 🚫 Poor functionality
- 🚫 Why did you change things
- 🚫 Houses don't save
- 🚫 Not convenient
- 🚫 App doesn't seem to be working properly.
- 🚫 Needs work
- 🚫 Doesn't work
- 🚫 The worst real estate app
- 🚫 Zero results
- 🚫 Not upto date
- 🚫 Terrible App
- 🚫 Glitch needs to be fixed!
- 🚫 Lately this app stinks
- 🚫 Loading issues
- 🚫 Search Functions Almost Useless
- 🚫 No field ability
- 🚫 Update?????
- 🚫 Hate the update
- 🚫 Horrible update
- 🚫 Immediately Deleted
- 🚫 Unable to delete saved search
- 🚫 Below Basic
- 🚫 Arrrrghhhhhhh
- 🚫 No saved homes????
- 🚫 Awful App
- 🚫 Terrible
- 🚫 Terrible app ridden with bugs
- 🚫 Crappy App
- 🚫 No Updates
- 🚫 Poor
- 🚫 App is not in sync with website info
- 🚫 Needs work ASAP
- 🚫 Worst
- 🚫 Don't let the ONE start fool you.....
- 🚫 Doesn't do anything

**Commonly reported bugs**

- Rental queries broken
- Saved searches are updated incorrectly, app is extremely slow and crashes often

**Most requested features**

- Apartments
- Ability to put in multiple locations
- Ability to adjust taxes when searching for a house

## Newest reviews (15 of 59)

### 2/5 — Still Glitching. Great New Look!!

*2023-09-13*

Won’t sort properly.  At times won’t change to desired area of interest. However Great New Look!!!! Love it!!

### 2/5 — Filters

*2021-05-21*

Filters don’t always work correctly

### 2/5 — Preferred app prior to recent update

*2020-07-12*

I feel that the most recent update wasn’t a great one. I constantly have to fix my search in order to see updated homes. It doesn’t just update on it’s own. It also doesn’t show all of the information it used to. I also don’t enjoy their updated website either.

### 2/5 — FIX FHE UPDATE!

*2020-07-11*

Was great, ever since the update from mls to one key it doesn’t actually save the homes I save! Making it a PIA. I found a slight work around where I just email the listings I want to save to myself but it would be nice if hearting something actually saved. I saved a ton of listings I was to check out and my whole list was wiped and hearting just doesn’t work at all anymore

### 2/5 — No Keyword Searching

*2020-07-08*

This app has some cool functions like map view but zero ability to search by keywords. For example you can’t search for “waterfront: homes or “renovated” or “ranch”. Why so limited?

### 2/5 — Old app better

*2020-05-11*

Updated app and suddenly doesn’t recognize any of my user info and when updating has old info. Cannot message or email real time listings. They are all “u known files”- app is horrific

### 1/5 — Why did you change things

*2020-04-18, version 5.903.200204*

No longer lists what rooms are on each floor under the details!  That was the best feature!

### 1/5 — Houses don’t save

*2020-03-09, version 5.903.200204*

House dont save when the heart is clicked. Search should be more like the website

### 2/5 — Not convenient

*2019-12-08, version 5.805.171115*

This app requires very specific places while I’m looking in general areas. There should be an option of a radius.

### 1/5 — App doesn’t seem to be working properly.

*2019-09-21, version 5.805.171115*

The app doesn’t show all the info.  Seems not working properly.

### 1/5 — Doesn’t work

*2019-06-05, version 5.805.171115*

No houses showed up even with filters cleared. Not sure how anyone actually views houses on this.

### 1/5 — Doesn’t work

*2019-05-01, version 5.805.171115*

App doesn’t function, found zero homes for sale anywhere. 
No tutorial for how to use, so impossible to determine if operator error is s factor.

### 1/5 — The worst real estate app

*2019-04-12*

What is the point when you have to scroll down to find an agent and go through all those steps to find a listed home and then go back and find an agent- OMG the worst

### 1/5 — Zero results

*2019-02-02*

The majority of the time I use this app it will show zero results. Come on! No condos available in an entire town? Doubt that. I would not recommend wasting your time with this app.

### 2/5 — Not upto date

*2019-01-06*

Seems to  be the last app to know when a house is new on  market or when’s house is off the mark met 
Also will not save my searches or homes

## Most critical reviews (10 lowest-rated)

### 1/5 — No HOA fees listed

*2025-06-03, version 6.300.230317*

The most important factor when buying a co-op or condo is the monthly maintenance fees and there is no field showing that fee

### 1/5 — Don’t bother

*2024-05-30*

This app shows nothing for sale even though there are literally dozens of houses for sale. The app doesn’t even show coming soon houses even though they are listed on the MLS. The federal government is correct to go after these corrupt MLS.

### 1/5 — Won’t update by zip or address

*2024-01-08, version 6.300.230317*

It forces you to only look at NY area homes, it will not let you search within a desired zip code. App is broken.

### 1/5 — Use realtor or Zillow

*2021-03-18, version 5.904.201125*

This is the worst RE website in the world.

### 1/5 — Website vs. App

*2020-10-11*

It’s great that the website includes “Pets Allowed” information right below the Description of the property. Zillow doesn’t have this. However, this information is nowhere on the app. In order to be a replacement for the website, this information should really be included. I shouldn’t have to toggle between the website and App and have to copy and paste the MLS ID every time I view a property’s listing.

### 1/5 — Deleting this app

*2020-08-05, version 5.904.200717*

This app is terrible. I have to use the web to log on to my account because when I go through the app it tells me my username and password are incorrect and my saved listings do not show in the app only when I use the web.

### 1/5 — App won’t let me log in anymore

*2020-07-25, version 5.904.200717*

The app keeps glitching when I try to log in

### 1/5 — Horrible

*2020-07-04, version 5.903.200623*

Can’t even sign in for the saved searches.  This is ruining a lot of house hunting for clients and realtor.

### 1/5 — Non functional with errors and non updated information

*2020-05-22, version 5.903.200204*

Please fix the bugs . I would give this app 0 stars if I could

### 1/5 — Poor functionality

*2020-04-29*

App always worked great until a few weeks ago when I updated the app. Old listings are being shown with old open house dates. Listings that are not on the market are showing on the app, and not the website. School district does not appear, and floor plan descriptions no longer appear.
Please update. This has made house searching quite difficult.

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2024-09-10*

The best way for a phone to access the requirements

### 5/5 — Apartments

*2020-06-24*

There is not a section for selecting apartments, but other then that great app.

### 5/5 — Rental queries broken

*2020-04-08*

The app no longer show results in the rentals searches for some reason. Even as general search with no specific criteria.

### 5/5 — Great app

*2020-02-25, version 5.903.200204*

Must accurately describe

### 5/5 — Best

*2018-01-27, version 5.805.171115*

Really best for the Long Island !!!!

### 5/5 — Great Utility

*2016-11-07, version 5.702.160913*

Use this in combination with their email alerts and you will be notified everyday of new houses that hit the market - straight from the source unlike other real estate apps that pull from MLS.

### 5/5 — Excellent - Better than Zillow & Trulia

*2016-06-21, version 5.6.160603*

The new updates make this App superb! It is now better than Zillow & Trulia! Great job LIBOR!

### 4/5 — Great App

*2017-03-10*

Very helpful when purchasing a home. I would recommend them adding a function that would allow you to adjust he taxes when searching for a house. Then, I will update my star rating to 5!

### 3/5 — Needs work

*2019-06-29*

The app needs the ability to put in multiple locations. You can in the website but not the app
The app does not always save your favorited homes

### 3/5 — Needs work ASAP

*2013-09-19, version 1.0.4*

This app is supposed to make searching for homes easier on your smartphone meanwhile they put it out and it's not even fully developed. I have an account on the website but can't access anything I save there-on my phone. It's pointless without that feature especially. 
Even Chase Bank has a better home finder..please keep working on this app or just don't even bother!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
