# Onelap — user reviews

> 34 indexed App Store user reviews of Onelap by Onelap Co., Ltd., rated 2.80/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/onelap/id1531815013/reviews
- App overview in markdown: https://appshunter.io/ios/app/onelap/id1531815013.md
- Rating breakdown: 5★ 7 · 4★ 2 · 3★ 3 · 2★ 0 · 1★ 10

## Newest reviews (11 of 34)

### 3/5 — Для начальных тренировок нормально

*2024-02-16*

Очень хотелось бы побольше трасс и различных тренировок, а также возможность просмотреть статистику предыдущий тренировок

### 3/5 — Сел, но не поехал :)

*2023-11-14, version 1.9.82*

Других приложений не видел - сравнить не с чем, с этим буду разбираться. Без подписки отсутствует возможность использовать.

### 3/5 — 能否尽快支持Apple Watch？

*2023-03-08*

目前不支持Apple Watch 有点不方便，另外有Android TV版本吗？

祝App越做越好！

### 1/5 — This is useless

*2022-04-18, version 1.9.73*

Tried and tried it won’t get past the applied please wait screen .

Waste of time

### 1/5 — ค้าง

*2022-02-24, version 1.9.73*

ค้างหน้าเเรก เข้าไม่ได้เลย  รอทั้งวันก็ยังไม่เข้า

### 2/5 — Can’t run app mobile

*2021-06-26, version 1.4.0*

please repair app mobile  onelap

### 2/5 — Looks good but...

*2021-05-31, version 1.4.0*

It looks good but there's issues. I've only managed to start a ride twice without it crashing. It won't let me start a career, I can only freeride. It's a shame but I'll have to try something else. Hopefully they can fix the issues. Update: it picks up my cadence sensor but no longer responds to it, I can check my sensors and see my rpm but it does nothing during a ride.

### 1/5 — ใช้งานไม่ได้

*2021-03-19, version 1.3.5*

อัพเดทเป็นเวอร์ชั่น 1.3.5 แล้วใช้งานไม่ได้เลย เซ็ง

### 1/5 — So much potential...

*2021-03-02, version 1.3.0*

Just started using this app. It is so frustrating. The graphics are great, and the info on the screen is right. 
That is where it stops. The user interface is frustrating, the directions on the screen are there for too short a time so you don’t even get a chance to read them. It says “sit back and enjoy the music” on the screen, but all you can hear is an artificial turbo trainer noise and some doors closing in an office (weird). 

This is supposed to be escapism from turbo training, but at the moment it just stops me cycling. I’d rather look at my garage wall and listen to tunes. 

Please please make this what it should be and test it on some cyclists who have never used it, before doing an update.

### 3/5 — iPhone、iPadでANT+に対応してください

*2021-01-24, version 1.2.2*

iPhoneやiPadにANT+ドングルを指しても、センサーの待機になりません。bluetooth センサーのみ対応しています。
WindowsPCではANT+ドングルを刺せば、すぐにセンサーレディ状態になりますが…。
今使っているGARMINのセンサー類でiPhoneや iPadを使ってプレイできるように改善をお願いします。

### 3/5 — Отличный задел, но нужно доработать

*2021-01-09*

Хорошее обновление. Новые маршруты, новые удобные детали интерфейса. Добавили ботов, чтобы было не так скучно крутить, если ты один на маршруте.

В целом - замечательный, красивый и юзабельный аналог одной небезызвестной программы, но после обновления в экспортированных в страву тренировках нет ни одного метра набора высоты. Просто 0 и всё.

Разработчики, пожалуйста, поправьте этот баг. Статистика тренировок очень важна, и рельеф - неотъемлемая их часть.

## Most critical reviews (10 lowest-rated)

### 1/5 — Arnaque

*2026-04-16*

J’ai payé mon abonnement et rien ne se passe je n’ai pas accès au service

### 1/5 — Connection impossible

*2026-03-15*

J’ai créé mon compte, et essayé de me connecter. Message d’erreur. J’ai réinitialisé le mot de passe, toujours le même message d’erreur. Appli inutilisable et perte de temps…

### 1/5 — Keyboard doesn’t work

*2026-01-02, version 1.9.83*

Impossible to sign up keyboard is so buggy

### 1/5 — Проблемы с подключением

*2025-12-01*

Ошибки с подключение в приложении. Оплатил подписку, а пользоваться не могу :(

### 1/5 — Ridiculous

*2024-11-08*

Don’t waste your time, all it does is take your personal data and then freezes.

### 1/5 — Confusing and did not work with my Sportneer trainer

*2023-10-16*

A 6 month subscription was included with my Sportneer smart trainer so I tried this out. It’s confusing and laggy to sign up.  Then it was confusing to figure out what to do. The help page is general, no step-by-step instructions or images.  
Once I figured it out, I tried one of the novice rides and the course looked flat but even in the lowest gear I could barely pedal and felt like I was on a steep climb (I do road and MTB riding so I am in decent condition). 
I switched to another app and was up and riding in minutes so my trainer is fine.

### 1/5 — No trial

*2023-01-17, version 1.9.81*

Lag on ipad pro and easy to lost communicate with bike trainer

### 1/5 — App Doesn’t Work

*2022-12-31*

I’ve seen a lot of people say this same thing.  The app starts asking for personal information and then will not advance.  Don’t waste your time.

### 1/5 — App doesn’t work

*2022-10-15*

App won’t begin without entering personal information but won’t proceed to the second personal information screen so I can complete the process

### 1/5 — เชื่อมต่อพาวเวร์และสปีดของ thinkrider X5neo ไม่ได้

*2022-09-10, version 1.9.80*

เชื่อมต่อเทรนเนอได้ แต่เชื่อมกับ พาวเวอร์ และ สปีด ของเทรนเนอไม่ได้

## Most praised reviews (10 highest-rated)

### 5/5 — Feature Request: Auto Login / Stay Signed In Option

*2025-05-15*

Dear OneLap Team,

Thank you for providing a great app. I’ve been enjoying using OneLap on my iPad, but I’ve encountered one inconvenience. Currently, the app requires me to log in manually every time I open it.

It would be very helpful if you could add a feature that allows users to stay signed in or enable auto login, especially for those using the app on personal devices like tablets. This would greatly improve the overall user experience and convenience.

Thank you for your consideration, and I hope to see this feature in a future update.

Best regards,

### 5/5 — Was great, not now

*2024-06-27, version 1.9.83*

Well I did give this app 5 stars on my old trainer. But my new Jetblack Volt is not recognised. So the app is pretty unusable. Onelap had been my favorite app. Great price and built in music in some workouts. Definitely worth a try.

### 5/5 — Très bien

*2023-07-17*

Bravo pour cette application, c’est vraiment agréable à utiliser. Petit problème cependant concernant l’inscription car il n’y a pas de sécurité pour empêcher que l’on s’abonne deux fois sur le même mois par erreur, ce qui est facturé par Apple. Donc pouvez-vous faire en sorte dans l’interface de l’application que l’on ne puisse plus avoir accès de nouveau à un abonnement déjà validé pour éviter un double paiement. Merci d’avance et très cordialement.

### 5/5 — Free and The Best

*2023-06-08, version 1.9.82*

I have used several apps including the original training platform, but the connection device is not as fast as this app, and the connection to the heart rate belt is also very fast and stable. There are many training menus without paying, and it is worth downloading and using.

### 5/5 — คนที่เข้าไม่ได้ต้องตั้งค่าเป็นEng ก่อนนะ ถึงเล่นได้

*2022-04-11, version 1.9.73*

คนที่เข้าไม่ได้ต้องตั้งค่าเป็นEng ก่อนนะ ถึงเล่นได้

### 5/5 — Вова

*2021-11-08*

Отличный апп! Считаю, что для целей утреннего фитнеса лучшей бесплатной альтернативы не найти. Рекомендую. Спасибо разработчикам.

### 5/5 — Nice app

*2021-06-16, version 1.4.0*

Good experience for indoor cycling

### 5/5 — After update 1.3.5 can not use for ipad and iPhone

*2021-03-26, version 1.3.5*

Please fix as soon as possible

### 5/5 — Great free/cheap option to zwift!

*2020-12-18*

Stumbled across it and really enjoy it! More realistic than gloomy watopia, with a varied landscape and great songs to help you keep cadence. 
Looking forward to future improvements. 
Setup with a cadence only sensor you can do free rides to music; setup with a speed only sensor i was able to join races and around the virtual world. Looking forward to my heart rate and second speed/cadence sensor to come in so that i can try out more features!

Despite the company being in China and me being in Canada and only being able to speak English, i found the tech support was quick (overnight due to time change) when asking via email or the fb page. I didn’t get a response through gmail (think google blocks China) or through the in game help... not sure why.

Hasn’t crashed on me yet! :)

### 4/5 — .

*2026-04-17*

Не смог запустить. Пишет не «корректный адрес электронной почты»…

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
