# Onelink Connect — user reviews

> 4 indexed App Store user reviews of Onelink Connect by First Alert / BRK Brands, rated 3.40/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/onelink-connect/id1434844136/reviews
- App overview in markdown: https://appshunter.io/ios/app/onelink-connect/id1434844136.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Most critical reviews (4 lowest-rated)

### 1/5 — Going back to the brands zone now

*2025-09-23*

App continuously tells me I do not have Internet service when I do tells me the same thing when I’m on Wi-Fi or 5G I can’t even create an account to set it up

### 1/5 — Luma home support?

*2020-07-20*

I see this doesn’t have luma support. And with the luma home App no longer working I wonder how I will continue to use your devices.

### 1/5 — Device name won’t save

*2020-06-01*

I just installed my new router and connected all my devices. I changed the name of each device so that I can quickly recognize which devices are mine and which are unauthorized to be on the network. The app saved the first few name changes and now will not save any others. I hit save, get a confirmation message, and then the old name is still displayed. Super frustrating!!!!

**Developer response:** Thank you for your feedback. We apologize for any inconvenience. We would like to talk to you about how we can help and better understand your experience. Please provide your contact information to reviews@firstalert.com and we’ll reach out at your convenience. We look forward to hearing from you to discuss next steps.

### 5/5 — One link hub

*2019-03-02*

Has some really cool features for internet access control. Would be good to have the same option via web interface

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-02.*