# OneLogin Protect — user reviews > 148 indexed App Store user reviews of OneLogin Protect by OneLogin, LLC, rated 2.00/5 from 574 ratings. - Source: https://appshunter.io/ios/app/onelogin-protect/id509252983/reviews - App overview in markdown: https://appshunter.io/ios/app/onelogin-protect/id509252983.md - Rating breakdown: 5★ 96 · 4★ 29 · 3★ 27 · 2★ 41 · 1★ 381 ## What do users think of OneLogin Protect? Overall sentiment: negative **Pros** - 👍 Easy to use - 🔒 Secure authentication - 🚀 Efficient push notifications - 💡 Apple Watch support **Cons** - 🐛 Frequent crashes - 🔑 Difficult account recovery - 🔒 Overly restrictive security - 🔋 High battery consumption - 👎 Poor user experience **Commonly reported bugs** - Broken push notifications - Incompatibility with jailbroken devices - Stuck on loading screen - Inability to delete accounts **Most requested features** - Backup and restore functionality - Improved Apple Watch integration - Simpler login process - Better customer support ## Newest reviews (19 of 148) ### 1/5 — terrible *2025-12-30, version 4.8.7* the app is terrible i don’t even know how they are still in business. ### 1/5 — Barely Works *2025-12-22, version 4.8.7* It used to work fine but when I’m trying to log into workday and it send a verification code I can’t even get the app open god forbid it’s on my work computer. ### 1/5 — Deleted all my passwords *2025-12-01* When I got a new phone I made sure to do plenty of Icloud backups so my information would transfer to the new one. Onelogin did the exact opposite. It deleted all of my old passwords so I've been having trouble logging into websites, including college. Awesome! I've been on a bender, emailing and calling these websites to reinstate my 2fa to another app. ### 4/5 — iOS watch *2025-10-08, version 4.8.7* This use to work in my Apple Watch but now it doesn’t, not sure what changed?????? ### 1/5 — 機種変更時の転送が全然できてない *2025-09-28* 他のアプリがちゃんとできているのに ### 1/5 — App no longer opens *2025-09-13, version 4.8.7* It used to work until the latest update now it kicks me out when I try to open it and asks for fingerprint for no reason. ### 1/5 — Make it easier to Login in *2025-07-22, version 4.8.6* Just have a login feature please ### 1/5 — Useless *2025-07-04* Trying to use it to log into the Work app and he keeps saying I need to sign in but no one at work know how to use it and customer support is a waste of time. ### 1/5 — Does not work *2025-06-27, version 4.8.6* I used this for a few years, and then all of a sudden, when I’m out of town working on a homework assignment it decided to log me out and there is no way to get back in. There’s no customer support number (according to Chat GPT) and the bot does not work. It wants me to scan a QR code but there is none because Collin college wants me to log in with one protect to do so ### 1/5 — Completely Absurd *2025-05-22, version 4.8.6* To use yet another stupid Authenticator app when we already have one publicly available used by companies all over the world. This does not bode well for the Collin College IT department. ### 1/5 — One Login *2025-04-21* this is the worst app I’ve ever downloaded ### 1/5 — Required for work, but… *2025-04-01* Installed this app on my laptop on accident and used it to log into work system. Went in the next day to update hours worked, app said I needed to “unjailbreak” device. My bad, I saw it was supposed to be a mobile only app, installed on iPhone. But there is no procedure to update and get my account info onto the app. Like someone else said “one and done”. Work system keeps asking for MFA. There should be a way to fix this. ### 1/5 — Can NOT Log back in *2025-03-31* If I can give this rate a 0 I would. ONLY good for first time users and I advise you to never delete the app of your device or you’ll be stuck with the same problems even if you get a new device. you will not be able to to log back in or receive any codes to get back in your account. Now due to this app, I have to reach out to my school to see what I can do about this because I can’t even log in to my account… ### 1/5 — application nulle *2025-03-07* elle marche pas votre appli ### 1/5 — L’app la moins pratique au monde *2025-01-27* Etre obligé d’avoir une app uniquement pour s’authentifier est-ce qu’on a déjà fait moins pratique ? Faites des mails comme tout le monde ### 1/5 — Bloquant *2025-01-24* Mon telephone a pris l’eau et ne s’allume plus, emportant avec lui mon compte one login. J’ai encore mon mot de passe en mémoire mais un code de confirmation est nessessaire, et est donc envoyé à ce téléphone qui ne s’allume pas. Impossible de contacter qui que ce soit pour accéder à mes mails (importants). ### 1/5 — fix ur god awful app *2025-01-15, version 4.8.6* awful that’s just awful man ### 1/5 — Actually the worst app I’ve ever used *2025-01-06, version 4.8.6* This app is awful. I don’t have much else to say, it has one job and can’t do it. Worst interface ever, I don’t want to get tech support every time I try to login ### 1/5 — Works great on the first install only *2024-12-30* I find this app infuriating. I have to use it for work. I was given credentials that made the initial download and activation fairly smooth, but when I needed to install on a new phone, the app no longer accepts my credentials and goes in Circles require push notifications to go to onelogin to in order to utilize them. Well, if the onelogin will not recognize my email or password even if I reset it there is a big, frustrating problem. ## Most critical reviews (10 lowest-rated) ### 1/5 — Major security problem *2026-05-20* In the current version as of May 2026, even if the FaceID authentication fails, the 2FA code is displayed. ### 1/5 — Impossible to use. *2026-05-07, version 4.8.8* I’m trying to use this to log into my college account, my collage account wants me to submit a code, the app also wants me to submit a code, do I make the code or do you give a code to match. I just need this to log into school but cannot figure this out ### 1/5 — 何度試してもアプリが落ちる *2026-04-24* アプリを開こうとすると落ちます。 インストールし直しても改善しません。 仕事に影響が出るので早急に改修していただきたいです。 ### 1/5 — おい *2026-04-22* 機種変更したらアカウント消えました😇 😇 😇 ### 1/5 — Doesn’t work correctly *2026-04-03, version 4.8.7* If you add an account it will just delete it after it’s added. Then you lose access to said account because you can’t get your code. ### 1/5 — Login part *2026-03-31, version 4.8.7* For my school uses this app and we have to go into school and get our IT guys to set it up which can be frustrating when I’m trying to do certain homework at home the requires my email login ### 1/5 — completely asinine *2026-03-02, version 4.8.7* literally would give zero stars if i could. great if you never want to be able to log into canvas ever ### 1/5 — Useless *2026-02-04, version 4.8.7* How does this even help it doesn’t make sense this is useless and stupid why did i get this i delete now ### 1/5 — Very hard to use *2026-01-17, version 4.8.7* This app is very difficult to get set up and use. It asks you what kind of account you want to set up, then goes straight to asking for a code which you don’t have. It doesn’t ever set up the account. Very not user friendly. NOT recommended. ### 1/5 — スマホ通知来ない *2026-01-08* 何度やっても通知来ない ## Most praised reviews (10 highest-rated) ### 5/5 — Way better than other leading MFA apps. *2023-06-10* Thumbs up! It works better than Duo or other authentication apps. Give it a try and find out for yourself. ### 5/5 — Push notifications are back to working *2023-01-20* Push notifications are back to working ### 5/5 — Works great with HEB *2022-11-01, version 4.5.2* This app is very good in the sense of compatibility with HEB ### 5/5 — Does what it needs to do *2022-05-27* Simple Authenticator. Does what it needs to do, on demand authorization and back up with code are great functions. ### 5/5 — I love it! *2022-04-19, version 4.4.20* I love it! It protects my account so much! ### 5/5 — It work with Apple now *2022-03-02, version 4.4.13* For those pretty old reviews, the app works fine with iPhone and Apple Watch, no issues found. Yw! ### 5/5 — Expérience positive *2020-08-15* Je suis utilisateur de VoiceOver et ai été contraint d’utiliser cette application pour la mise en place du télétravail. Même si la compatibilité avec VoiceOver est loin d’être parfaite, j’ai pu mettre en place ma connexion et l’utilisé au quotidien sans réelle difficulté, ce qui est l’objectif essentiel. ### 5/5 — My life just got a whole lot easier *2017-04-02* Brilliant app - thank you Onelogin :) ### 5/5 — Sleek, clean and modern *2014-02-27* A nice, new-look update for the OTP. ### 4/5 — Reduce button clicks, please! *2026-03-23, version 4.8.7* Small request to the developers, but I use OneLogin daily to type in a short code. It would go almost twice as fast if I could hit submit from the keypad menu, rather than needing to exit the keypad and click a different button. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*