# OneLoyalty Assist > Insurance policy management, emergency assistance, and claims processing app. (iPhone/iPad app by First App Engine.) - Source: https://appshunter.io/ios/app/oneloyalty-assist/id1047130781 (this page in markdown: same URL + `.md`) - Developer: [First App Engine](https://appshunter.io/developer/1029110510) - Category: Business, Lifestyle - Price: Free - Age rating: 4+ - Requires: iOS 10.0 · 41 MB - Languages: American English - Released: 2015-11-12 - Data updated: 2026-08-06 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/oneloyalty-assist/id1047130781/reviews.md ## What is OneLoyalty Assist? The exciting and innovative One Loyalty mobile app will enhance policy holders’ experience with their insurance company, broker, underwriting manager or administrator. There are several exciting functions, packaged into a very smart little app to ensure client service excellence! Policy holders will be able to submit and store important information about themselves or their family on the app to access in an emergency situation. They will be able to view their insurance policies live to ensure they have a “real-time” view of their cover and premium. Additional cover can be requested via the app and policy holders can include photographs, scan their license disk detail to capture relevant data about a vehicle for assessment and add their own descriptions for example. There is a built-in panic button to push in case of a roadside emergency. The panic button will send an alert into the call centre to “call back” the client and arrange immediate assistance. Functionality is built-in to lodge a notification of incident to expedite a claim with step-by-step assistance on the app. This notification includes the ability to scan the barcode on the third parties’ vehicle license disk as well as driver’s license disk. The data within the barcode is seamlessly decrypted and pre-populated within the app to simplify the process. Our clients will also be prompted to take the required photo evidence at the scene and these photos will be date and time stamped so as to keep a proper audit trail and enable you to expedite the processing of the claim. Policy holders will be able to access One Loyalty’s suite of customised assistance and emergency services via the app with content that explains what they are covered for prior to calling the call centre. Recommendations can be made to friends about our products and services. Clients will receive the latest news and updates from through Push Notifications. There is an area within the app where a client can do a vehicle pre-inspection for second hand vehicles. They will be able to take photos of the front, side and back of the vehicle, scan the vehicle license disk so as to capture the details of the vehicle e.g. make, model and derivative as well as scanning the driver’s license disk to decrypt the driver’s details. The full pre-inspection detail will be sent through to your offices via email to assess and so much more! ## Key features - Policy viewing and management - Emergency information storage - Request additional cover - Panic button for roadside assistance - Incident notification for claims - Vehicle pre-inspection tool - Access to assistance services ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/oneloyalty-assist/id1047130781/reviews.md ### 5/5 — Excellent App *2020-09-08, version 2.3.6* so easy to access my benefits & emergency Assist services ### 5/5 — Great Experience *2020-08-20, version 2.3.6* Great app to use when accessing my assistance & lifestyle benefits! ## Frequently asked questions about OneLoyalty Assist ### What is OneLoyalty Assist used for? OneLoyalty Assist is used to manage insurance policies, store emergency information, request additional cover, and expedite claims. It also provides a panic button for roadside emergencies and tools for vehicle pre-inspections. ### Is OneLoyalty Assist free to use? Yes, OneLoyalty Assist is available for free. It does not have any in-app purchases or advertisements, making it a completely free experience for users. ### What devices support OneLoyalty Assist? OneLoyalty Assist is supported on iPhone, iPad, and iPod devices. It is designed to be accessible on a range of Apple mobile devices. ### How often is OneLoyalty Assist updated? The app was last updated on February 27, 2023, with version 2.4.1. This indicates that the developer actively maintains and updates the application. ### Can I submit insurance claims through OneLoyalty Assist? Yes, you can lodge a notification of incident through OneLoyalty Assist to expedite a claim. The app provides step-by-step assistance and allows you to scan license disks and capture photo evidence. ### Does OneLoyalty Assist offer emergency roadside assistance? Yes, OneLoyalty Assist features a built-in panic button that sends an alert to the call center for immediate assistance in case of a roadside emergency. ### What age rating does OneLoyalty Assist have? OneLoyalty Assist has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions. ### Can I request additional insurance cover using OneLoyalty Assist? Yes, you can request additional cover via the app. You can include photographs, scan your license disk detail, and add your own descriptions for assessment. ## Version history (last 5 releases) ### 2.4.1 — 2023-02-27 Bug fixes and enhancements. ### 2.4.0 — 2023-01-03 Bug fixes and enhancements. ### 2.3.9 — 2022-12-01 Bug fixes and enhancements. ### 2.3.8 — 2022-05-16 Bug fixes and enhancements. ### 2.3.6 — 2020-08-17 Bug fixes and enhancements. ## Apps similar to OneLoyalty Assist | App | Rating | Price | Category | | --- | --- | --- | --- | | [JFDunne Daily Vehicle Check](https://appshunter.io/ios/app/jfdunne-daily-vehicle-check/id1103847601) | — | Free | Business | | [AutoRevo Inline](https://appshunter.io/ios/app/autorevo-inline/id1000506475) | 3.7 (6) | Free | Business | | [FiO-PRO](https://appshunter.io/ios/app/fio-pro/id1062235960) | — | Free | Business | | [Your Quicksure](https://appshunter.io/ios/app/your-quicksure/id1060514486) | — | Free | Business | | [OnceOvr Pro](https://appshunter.io/ios/app/onceovr-pro/id949466303) | 4.5 (2) | Free | Business | | [FocusTrack](https://appshunter.io/ios/app/focustrack/id1577133873) | — | Free | Business | ## More apps by First App Engine - [Your Pure Wellbeing](https://appshunter.io/ios/app/your-pure-wellbeing/id1498571366) All apps by First App Engine: https://appshunter.io/developer/1029110510 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*