# OneMail - Email by Nouvelware — user reviews

> 57 indexed App Store user reviews of OneMail by Nouvelware, rated 4.40/5 from 298 ratings.

- Source: https://appshunter.io/ios/app/onemail-email-by-nouvelware/id1467805762/reviews
- App overview in markdown: https://appshunter.io/ios/app/onemail-email-by-nouvelware/id1467805762.md
- Rating breakdown: 5★ 226 · 4★ 34 · 3★ 3 · 2★ 11 · 1★ 24

## What do users think of OneMail?

Overall sentiment: mixed

**Pros**

- 👍 Clean, simple, and easy-to-use interface
- 🎨 Customizable appearance and dark mode support
- 📧 Unified inbox for multiple email accounts
- ⚡ Lightweight app with small digital footprint
- 🔔 Instant push notifications for Gmail and Outlook
- 🎯 Color-coded email accounts for easy identification
- 💰 Affordable subscription pricing ($7.99/year)
- 🗑️ Ability to delete empty folders
- 📱 No threaded messages (preferred by some users)

**Cons**

- 🐛 Frequent crashes and unexpected closures
- ⏱️ Slow email download and refresh speeds
- 🔌 Stability issues across multiple iOS versions
- 📵 Unreliable push notifications
- 🔐 Gmail account integration blocked by Google
- 🚫 Limited email provider support (AOL, Exchange, Outlook issues)
- 📧 Sync problems with some email providers
- ⚠️ Intrusive advertisements in email view
- 😞 Poor customer support and slow response times
- 🔴 Red screen crashes after account setup

**Commonly reported bugs**

- App crashes when adding multiple email accounts
- Crashes when moving emails to folders
- Red screen freeze after adding email accounts
- White blank screen on app launch
- Snoozed emails reappearing in junk folder
- Email blocking feature not working
- Notifications not working despite settings
- Cannot send or forward emails
- Emails disappearing from inbox
- App crashes on iOS 16.1 and later versions
- Sync failures with AOL and other providers
- iPad compatibility issues (crashes on iPad)
- Hotmail account setup conflicts
- App flashing back to home screen on iPad
- Slow performance and random folder navigation errors

**Most requested features**

- Calendar integration with meeting invitations
- Email printing functionality
- Bulk delete multiple messages at once
- Folder creation and management
- Email aliases for replies
- Larger font size customization
- Evernote integration
- MacBook Pro support
- Password visibility toggle during account setup
- Ability to show additional email providers like mail.com
- Flagged emails sorting to top of inbox

## Newest reviews (17 of 57)

### 4/5 — hello

*2026-06-21, version 1.7.4*

thanks

### 4/5 — Issues

*2025-03-29, version 1.7.4*

I like the way mail is displayed, thank goodness there’s no threaded messages!! Unfortunately Crashes trying to move mail to folders and Gmail can’t be added, it’s blocked by Google. Not sure how to get around this.

### 3/5 — Not bad

*2024-07-21, version 1.7.4*

I used for a year but in the end it doesn’t download emails quick enough. Not just lag but crashes or actual five minute waits

### 2/5 — No Calandar option

*2024-06-18, version 1.7.3*

Not bad but no where to invite people to meetings in a calandar

### 4/5 — Good app

*2024-03-19, version 1.7.3*

The app customization is very good, I have the subscription version and like the look of it, there is one thing is not doing for me and that is not syncing with my AOL inbox for example if I delete an email in AOL it will still show in the app.

### 4/5 — Like it okay .

*2024-02-25, version 1.7.3*

Right now it's freezing up on me .
Kicking me out of my email . Then asking for my password again and again when I've fixed over and over . Then goes blank on me been doing this 3-5 days now . Not sure what's going on . Sent ya email while go to support . Let ya know . I'm paying for premium. I'm going cancel if I have to go through this all the time . I did year . I ask for refund if I can't use this delete the app!! Please help me . Like the app , when not acting up on me. 'My other email app not doing it . I haven't moved other 2 emails over yet because it started this when I was going to .
Thanks

### 4/5 — Great service

*2023-12-17, version 1.7.2*

Great services

### 4/5 — One Of The Best So Far

*2023-10-02, version 1.7.2*

This App Looks Like It’s One Best Out There.

### 2/5 — One Mail could be so much better

*2023-10-02, version 1.7.2*

Like my title said, One Mail could be so much better.

The things I like about One Mail

You don’t have to open an email to move it or block it.
It’s simple to use

Things I don’t like

Snoozed emails re-appear in my junk Mail folder, so I have to snooze them twice. 

The Mail blocking feature does not work, as I am still receiving emails from an email address that I know I have blocked.

Perhaps a reply to my feedback emails would be good. 

Unfortunately, I have paid for a subscription for a year.

### 2/5 — crashes and closes

*2023-04-23, version 1.7.2*

I am writing to report a recurring issue that I have been facing with the OneMail application. I have noticed that the app crashes and closes unexpectedly, which is causing a lot of inconvenience for me.

I would greatly appreciate it if you could investigate this issue and provide a solution as soon as possible. It is crucial for me to be able to use the app without any interruptions or technical difficulties.

Thank you for your attention to this matter. I look forward to hearing back from you soon.

Sincerely,

### 3/5 — Good

*2022-08-29, version 1.6.9*

Only been using this for a few days and like how easy it is. I never miss an email and it refreshes on time. The layout of the app is just right. No fancy extras that are not needed. Would recommend. 

Update  29/08/22 having used this app for a small amount of time 2 issues really put me off carrying on with it. First is not being able to print any emails unless I’m mr thicky and can’t seem to find that option and second is when I open the app a lot of the time I’m just presented with a white screen and the email logo. Hopefully this will be resolved otherwise I shall not be renewing my subscription.

### 3/5 — Okay

*2022-08-02, version 1.6.9*

This would be a great app if you could print the email when needed and have the ability to delete more than one message at a time. This may be possible and I just don’t know how to do it, but I’ve tried everything to no avail. Otherwise, I really love the app, especially being able to access all of my email accounts in one place and from any location.

### 4/5 — Love the app but one

*2022-06-18, version 1.6.8*

Love the app, doesn’t have every single bell and whistle but it’s nice clean program.

Out of all emails only one had issues where it looked like the message was blank but had to login directly to iCloud to see the message

Think would be cool if you can use aliases for replying etc

I love this program regardless

### 2/5 — Notifications don’t work.

*2022-05-06, version 1.6.4*

Great looking app but notifications refuse to work on my 13 Pro Max regardless of what I do. I’ve tried everything. Notifications work fine on other email apps that I’ve been trying. Please fix.

### 3/5 — Hoping this app continues to improve…

*2022-03-13, version 1.6.1*

I used the free version of this app and liked it so I decided to pay the subscription fee and continue to use it. Immediately after subscribing, the app began to crash every time I attempted to open it. I have removed it from my device. I hope to revisit it after you’ve tweaked the bugs.

### 3/5 — Disappearing emails

*2022-03-13, version 1.6.1*

At first I thought this was a very good app for emails apart from the adverts. Then after 3 months my emails started disappearing from my inbox and found out from several sources that there wasn’t a solution to recovering them. 
This was very frustrating. I have now deleted this app and hopefully this will not happen on my replacement app

### 2/5 — This app has lots of bugs

*2022-03-11, version 1.6.0*

This app is too buggy… closes unexpectedly and other problems. Looks nice but needs more work.

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes

*2023-08-30, version 1.7.2*

Would be good if I could add more than one account without it crashing all the time. Can’t even do a proper review.

### 1/5 — virgin email

*2023-06-30, version 1.7.2*

The email service is still terrible with server unreachable it really is rubbish

### 1/5 — One mail

*2023-05-28, version 1.7.2*

Keeps shutting down making it unusable

### 1/5 — Not getting notifications , embarrassing for a paid app

*2023-01-31, version 1.7.2*

App worked fine for one day then i started getting no notifications for my gmail and outlook accounts. Have to go in the app to see new emails. What the point of paying if you cant do something like push notifications right

### 1/5 — I really need this app to work

*2022-12-07, version 1.6.9*

Hello there please sort this app out has I really need the app to work

### 1/5 — Poor Support

*2022-10-27, version 1.6.9*

As of iOS 16.1 after setting up one email account OneMail now crashes. After having subscribed, queries were being answered, even during Beta testing. After iOS 16.x.x came out app does nothing but crash, beta shut down with no notice, and support has gone silent. Shame, it was professing to be a very good email app, but with no support and no fix, it has become useless.

### 1/5 — From Five Stars to One...

*2022-04-13, version 1.6.1*

[April 13, 2022] UPDATE: OneMail does NOT work on iPad OS 15.4.1 it simply FAILS to retrieve any eMails, the app tries to do its job but is not successful at it. I have temporarily switched to a competitor's app in order to handle my Outlook eMails. Developer: Please address this glitch ASAP. Thank you.

[March 8, 2022] UPDATE: Issue has been FIXED, V 1.6.0 has resolved the Send and/or Forward glitch which I reported on Feb. 6, 2022. Thanks developer!!!

 [February 6, 2022] CANNOT Send and/or Forward eMails since updated to V 1.5.2, worse yet, such eMails are NOT even saved to Draft. This is a SERIOUS ISSUE, as it renders the app partially useless. iPad OS 14.8.1 (iPad 6th Gen. & iPad Air 4th Gen.)

 [June 2, 2021] GMail NOT Compatible... On iPadOS 14.6 OneMail from Nouvelware does NOT work, i.e. only the Spam folder retrieves and shows eMails within it (if any,) none of the other folders retrieve any emails. Curiously, notification of incoming eMails DOES work. Hopefully this issue gets addressed and resolved. BTW, I am a Premium (subscription) customer who LOVES the elegance of this eMail client, it is too bad that it's afflicted by the previously described issue.

### 1/5 — Terrible

*2022-02-20, version 1.5.2*

I reached out to the developer to let them know that I can’t send out emails. I tried to send emails out in all my email accounts, but my clients do not receive them. It’s been over a month and I haven’t received a response or a fix for this. I give the app and the developer 1 star especially for no communication. I purchased this application for nothing..

### 1/5 — Not good

*2022-01-27, version 1.5.2*

Emailed for support with no answer also can not print email

### 1/5 — Ad won’t go away

*2022-01-11, version 1.5.2*

Can’t read email because the add is in the way. No way to remove it!

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent App

*2024-01-23, version 1.7.3*

Allows me to delete empty folders that the Outlook app does not do. Good work.

### 5/5 — OneMail plus is fantastic

*2023-11-09, version 1.7.2*

I use one mail for my online business that requires lots of emails and for $7.99 a year OneMail Plus is truly worth it as I just surpassed 100 emails with one mail and the app is still functional and has minor lags compare to other apps while also notifying me of every email that gets sent to my emails every single time. Truly worth it

### 5/5 — Friends

*2023-08-01, version 1.7.2*

Alexa bliss my wife

### 5/5 — Simple look and simple to use

*2023-01-16, version 1.7.2*

I wanted a mail app for my iPhone for separate email addresses from my Apple email. Loving this app so far. Easy to navigate and easy on the eyes.

### 5/5 — Email

*2022-02-20, version 1.5.2*

Love it!!!!!

### 5/5 — Great App

*2020-07-01, version 1.2.11*

Great email app. Would like it to be able to show other email providers like mail.com. Apart from that never had a problem with this app.

### 5/5 — 2nd review - This the One Son

*2020-01-20, version 1.2.7*

Oh yeah, this the One Son. 

Improved in virtually every aspect since my last review and the Dev team is seriously active in taking requests and fixing bugs, i.e. I asked them to fix Xfinity accounts and they got it done for me in almost no time. Fast, Clean, Smooth, works fantastically while on the move, and filled with features for customization. I've been with these guys and this product for a little while now and this E-mail client is among the best the App Store has to offer. Looks better than Canary while returning the old functionality of Airmail before they went Greedy. Apple Mail isn't even in the same lane. I think I'm staying put guys, and people really should GIVE THIS APP A SHOT 🔥

### 5/5 — Font

*2019-12-23, version 1.2.4*

Love this app. Only question I have is can I make application font bigger? That IOS feature doesn’t carry over to your app and the app don’t is quite small.

### 5/5 — Really nice

*2019-11-10, version 1.2.3*

Great app. You can access all your email accounts in a really beautiful interface. The good thing is the time is always there with the date in the main view. Thumbs up to developers

### 5/5 — The best alternative to Sparrow

*2019-11-07, version 1.2.3*

This app is perfect for me. It provides all what I need in an email client, In fact itsthe perfect alternative for my all time favorite email client sparrow but better in some ways.
Its strange that this fully functional app only weight 12MB. Now i am wondering why other email clients wheiht 100MB on average.
I hope developers keep improving this app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
