# OnePass mobile — Manage your plan on the go > Mobile plan management app for usage, top-ups, plan changes, and account settings. (iPhone/iPad app by Optus Mobile.) - Source: https://appshunter.io/ios/app/onepass-mobile/id1527058291 (this page in markdown: same URL + `.md`) - Developer: [Optus Mobile](https://appshunter.io/developer/330227157) - Category: Business, Utilities - Price: Free - Rating: 1.00/5 from 2 App Store ratings · 73 written reviews indexed - Age rating: 4+ - Requires: iOS 15 · 39 MB - Languages: American English - Released: 2020-08-14 - Data updated: 2026-08-29 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/onepass-mobile/id1527058291/reviews.md ## What is OnePass mobile? The OnePass mobile App allows you to easily: • Check your usage • Check your credit expiry • Top up your data or buy international extras packs as needed • Change your plan at any time • View your transaction history • Manage your payment information and recharges • Manage your service and preferences • Access to online help and support The OnePass mobile App is free. However, you may be charged for data usage to download it from the App store. ## Key features - Check usage and credit expiry - Top up data and buy international packs - Change your plan - View transaction history - Manage payment information - Manage service and preferences - Access online help ## Recent user reviews (10 of 73) All indexed reviews: https://appshunter.io/ios/app/onepass-mobile/id1527058291/reviews.md ### 1/5 — Unusable *2026-06-25, version 4.8.18* Can’t move beyond set up biometrics so useless ### 1/5 — Not remember username and password *2026-06-25, version 4.8.18* Have to re-enter information everytime even I click the remember for next 30 days. ### 1/5 — Useless, cannot even log in *2026-06-23* I have switched to a different service provider after finally giving up trying to use this app OR the website…. You cannot pay over the phone; payment has to be made through the website and I cannot log in via the website or the app. My app is updated and I have tried renewing the password over a dozen times. The app not the website recognizes the password. It just says incorrect email and/pr password. Customer service agents cannot help with anything. They cannot take a payment. They cannot reset a password with a temporary password. The app is unusable. The website is equally bad. The plans may be good value but if you ever need to log back in to update your card after you set up the plan, you’re in for a big disappointment. ### 1/5 — App keeps logging me out *2026-06-10* Impossible to use. I go through the endless process of logging in, doing all the captcha images and clicking remember me. Then not even a day later it logs me out saying session expires. The process to log back in is exhausting. Terrible user experience ### 2/5 — okay *2026-06-02, version 4.8.18* it’s okay but it keeps logging me out every day and it’s getting annoying re-typing my user and password over and over again. ### 1/5 — Make a widget to view available data *2026-06-01, version 4.8.18* Why is such a basic feature not available ### 1/5 — Rubbish *2026-05-30, version 4.8.18* I can write a usable app in two days with Claude. Can’t believe you spent millions of dollars create a rubbish app. Shame on all of those who work on this. ### 1/5 — OVERSEAS SERVICE IS NOT WORKING AND THE CS COULDNT DO ANYTHING ABOUT IT. *2026-05-18, version 4.8.17* Also, logging off is ANYTIME even when you are chatting with the customer service. You can’t send screenshots in the chat. It is basically useless. ### 1/5 — Glitchy useless app *2026-05-17* Cannot add new credit card, click add and nothing happens. Cant update existing credit card, doesn’t refresh. Tried to open on Safari then can’t even scroll to the bottom to logout so I can login to different account. Frustrating ### 1/5 — Useless *2026-05-05, version 4.8.17* Cannot login ## Frequently asked questions about OnePass mobile ### What can I do with the OnePass mobile app? The app allows you to manage your mobile plan on the go. You can check your data usage and credit expiry, top up your data or purchase international extras, change your plan, view transaction history, and manage your payment information and service preferences. ### Is the OnePass mobile app free to use? Yes, the OnePass mobile App is free to download and use. However, standard data charges from your mobile provider may apply for downloading the app from the App Store. ### Can I change my mobile plan using the app? Yes, a key feature of the app is the ability to change your mobile plan at any time directly through the application. This provides flexibility in managing your service to suit your needs. ### How do I top up my data or buy international packs? The app provides a straightforward way to top up your data allowance or purchase international extras packs as needed. You can access these options directly within the app to ensure you always have the data you require. ### What payment and service management options are available? You can manage your payment information and recharges within the app, ensuring your account is up-to-date. Additionally, you can manage your service and preferences, giving you control over your mobile experience. ## Version history (last 5 releases) ### 4.8.18 — 2026-05-28 Bug fixes ### 4.8.17 — 2025-06-18 Core updates and bug fixes ### 4.8.16 — 2025-06-11 This App has been rebranded from Catch Connect Mobile to OnePass mobile. ### 1.5.1 — 2024-10-22 Bugs fixes and Improvements ### 1.5.0 — 2024-10-15 Bugs fixes and Improvements ## Apps similar to OnePass mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Humanforce (Legacy)](https://appshunter.io/ios/app/humanforce-legacy/id1213760989) | 4.6 (30) | Free | Business | ## More apps by Optus Mobile - [My Optus](https://appshunter.io/ios/app/my-optus/id503716230) - [LifeAtOptus](https://appshunter.io/ios/app/lifeatoptus/id1149129846) - [Optus Loop](https://appshunter.io/ios/app/optus-loop/id1214743234) - [Optus Stadium](https://appshunter.io/ios/app/optus-stadium/id1326690073) - [GOMO Australia](https://appshunter.io/ios/app/gomo-australia/id1527543763) All apps by Optus Mobile: https://appshunter.io/developer/330227157 ## Related topics [mwrta](https://appshunter.io/ios/topics/mwrta) · [onepass mobile](https://appshunter.io/ios/topics/onepass-mobile) · [1pass](https://appshunter.io/ios/topics/1pass) · [optus mobile](https://appshunter.io/ios/topics/optus-mobile) · [one pass](https://appshunter.io/ios/topics/one-pass) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*